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  3. Appian Platform
Logo of Appian Platform

Appian Platform

byAppian
in
4.3
Market Presence: Enterprise Low-Code Application Platforms, Business Process Automation Tools

Overview

Product Information on Appian Platform

Updated 23rd January 2024

What is Appian Platform?

Appian is a software company that automates business processes. The Appian AI Process Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. The world's most innovative organizations trust Appian to improve their workflows, unify data, and optimize operations—resulting in better growth and superior customer experiences.

Appian Platform Pricing

Appian Platform Product Images

Appian Process Model
Appian Process Model

Overall experience with Appian Platform

Group Product Manager
50M - 250M USD, Banking
FAVORABLE

“Self-Service Options Preferred Over Consultant Reliance For Application Scalability”

4.0
Nov 12, 2025
Most of the platform related areas have worked well, the only issue has been performance especially when running multiple applications and from our point of view the only way forward was hiring a few Appian consultants. I would like to see more of a self-service approach instead of selling consultants.
Finance Associate
250M - 500M USD, Banking
CRITICAL

“High Flexibility And Low-Code Features Offset By Difficulty In Finding Affordable Guidance”

3.0
Nov 12, 2025
Product is very good, but very hard to get advice at a reasonable cost

About Company

Company Description

Updated 10th November 2023

Appian is a software company that automates business processes. The Appian AI Process Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. The world's most innovative organizations trust Appian to improve their workflows, unify data, and optimize operations—resulting in better growth and superior customer experiences.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
1999
Head office location
McLean, United States
Number of employees
1001 - 5000
Website
https://www.appian.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Appian Platform
Reviewer Insights for: Appian Platform
Deciding Factors: Appian Platform Vs. Market Average

Appian Platform Likes & Dislikes

Like

Fast value delivery to end-consumers Easy to learn (although you need to be curious and explore different approaches to make sure the code/application is working well)

Like

Flexibility, low code

Like

Fast implementation Great customer support

Dislike

On-prem will not be supported (customers will have to move to cloud or containers) Performance Scalability of applications

Dislike

Closed community, so hard to find avice generally available

Dislike

Software licensing is a bit pricey compared to others

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Peer Discussions

Appian Platform Reviews and Ratings

Showing data for 39 ratings and reviews for Business Orchestration and Automation Technologies market. View all 822 ratings and reviews across markets for a complete picture.

4.3

(39 Ratings)

Rating Distribution

5 Star
38%
4 Star
51%
3 Star
10%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.1

Integration & Deployment

4.2

Service & Support

4.4

Product Capabilities

4.3

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Group Product Manager
    50M-1B USD
    Banking
    Review Source

    Self-Service Options Preferred Over Consultant Reliance For Application Scalability

    4.0
    Nov 12, 2025
    Most of the platform related areas have worked well, the only issue has been performance especially when running multiple applications and from our point of view the only way forward was hiring a few Appian consultants. I would like to see more of a self-service approach instead of selling consultants.
  • Designer
    <50M USD
    Travel and Hospitality
    Review Source

    Certification Program Improves Developer Opportunities Amid Data Integration Advancements

    4.0
    Nov 12, 2025
    Appian's innovation has always been great which incorporates latest technologies in to existing workflows. The ability to easily develop and scale the product has been great. The capability to bring different silos of data to one has been a game changer. Customer support has been wonderful dor any issues. The ease with which we can modernise a legacy application really brings value with great ROI. The ability to find credible talent with their certification program is a highlight which provides improved opportunities to the developers. It is a struggle though to push to different areas of business with lower margins of profits because of its licensing costs.
  • Director of Finance
    <50M USD
    Healthcare and Biotech
    Review Source

    Enterprise Platform Offers Integration but Database Design May Affect Costs

    4.0
    Nov 12, 2025
    Enables disparate workflows, data, systems and processes to be contained in one unified platform and functions added in a planned, joined up way
  • Engineer
    50M-1B USD
    Insurance (except health)
    Review Source

    Continuous Improvement and Robust Features Demand Advanced Expertise for Full Potential

    4.0
    Nov 12, 2025
    Swift development but requires expertise - product is continuously improving and is feature rich but requires expertise to get the max value from the product.
  • Software Developer
    10B+ USD
    Banking
    Review Source

    Building Simple Applications Quickly Is Possible Due To Appian’s Evolving Platform

    4.0
    Nov 12, 2025
    Appian is an innovative platform that assists with fast development. Appian is easy to learn.
...
Showing Result 1-5 of 45

Recommended Gartner Research

  • Critical Capabilities for Business Orchestration and Automation Technologies
  • Magic Quadrant for Business Orchestration and Automation Technologies

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