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  3. Appian Platform
Logo of Appian Platform

Appian Platform

byAppian
in
4.4
Market Presence: Enterprise Low-Code Application Platforms, Business Process Automation Tools

Overview

Product Information on Appian Platform

Updated 23rd January 2024

What is Appian Platform?

Appian is a software company that automates business processes. The Appian AI Process Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. The world's most innovative organizations trust Appian to improve their workflows, unify data, and optimize operations—resulting in better growth and superior customer experiences.

Appian Platform Pricing

Appian Platform Product Images

Appian Process Model
Appian Process Model

Overall experience with Appian Platform

MANAGER, STRATEGY
50M - 250M USD, Media
FAVORABLE

“Appian - a Powerful Low-Code Platform Driving Enterprise Agility and Process Automation ”

5.0
Aug 21, 2025
Our overall experience with the Appian Platform has been truly exceptional and here are a few aspects we like: 1. This platform allows us to design and deploy enterprise-grade applications with minimal coding effort, which is important for both speed to market and process efficiency! 2. We appreciate the reliability, scalability and integration capabilities; 3. With the initial training investment required, we were able to fully leverage the advanced features of the platform and make sure we got significant value delivered across the whole organization.
TECHNOLOGY STRATEGY
10B - 30B USD, Transportation
CRITICAL

“decent automation platform with some usability issues”

3.0
Sep 4, 2025
appian helps automate workflows but can feel clunky and less intuitive than expected.

About Company

Company Description

Updated 10th November 2023

Appian is a software company that automates business processes. The Appian AI Process Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. The world's most innovative organizations trust Appian to improve their workflows, unify data, and optimize operations—resulting in better growth and superior customer experiences.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
1999
Head office location
McLean, United States
Number of employees
1001 - 5000
Website
https://www.appian.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Appian Platform
Reviewer Insights for: Appian Platform
Deciding Factors: Appian Platform Vs. Market Average
Performance of Appian Platform Across Market Features

Appian Platform Likes & Dislikes

Like

My team likes the intuitive design of the UX, as well as the dashboards and reporting tools. BPM features are outstanding, allowing us to manage complex workflows and increase operational efficiency! Other important aspects worth mentioning: low-code development speed that accelerates our digital projects; seamless connectivity to our environment (CRM and databases); and scalability at enterprise level.

Like

low-code development speeds up simple app building, built-in workflow automation, and integration options for external systems.

Like

What I like most is how quickly we can design build and change enterprise workflows using low code. Whilst still handling fairly complex end to end processes. The platform's strong automation and integration capabilities let us bring multiple systems and teams into a single orchestrated workflow.

Dislike

1. We don't like the customization limitations: for example, certain UI and reporting elements could benefit from more flexibility for specific business needs 2. The platform is powerful, but licensing can feel expensive for smaller-scale deployments; 3. Very complex dashboards can lead to slight performance slowdowns

Dislike

performance can be slow at times, the user interface is not always intuitive, and customization options can be limited without coding.

Dislike

More advanced use cases can become quite complex and hard to express in its expression language. So you quickly hit a steeper learning curve than the low no code label syggests. In addition, licensing can become expensive at scale and some UI elements and customisation options feel limiting compared to more modern or fully bespoke front-end frameworks.

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Peer Discussions

Appian Platform Reviews and Ratings

Showing data for 97 ratings and reviews for Business Process Automation Tools market. View all 822 ratings and reviews across markets for a complete picture.

4.4

(97 Ratings)

Rating Distribution

5 Star
44%
4 Star
49%
3 Star
6%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.1

Integration & Deployment

4.4

Service & Support

4.4

Product Capabilities

4.5

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • MANAGER, STRATEGY
    50M-1B USD
    Media
    Review Source

    Appian - a Powerful Low-Code Platform Driving Enterprise Agility and Process Automation

    5.0
    Aug 21, 2025
    Our overall experience with the Appian Platform has been truly exceptional and here are a few aspects we like: 1. This platform allows us to design and deploy enterprise-grade applications with minimal coding effort, which is important for both speed to market and process efficiency! 2. We appreciate the reliability, scalability and integration capabilities; 3. With the initial training investment required, we were able to fully leverage the advanced features of the platform and make sure we got significant value delivered across the whole organization.
  • DATA AND ANALYTICS MANAGER
    50M-1B USD
    Software
    Review Source

    Appian Enables Rapid Workflow Design but Advanced Uses Increase Complexity

    5.0
    Nov 17, 2025
    Overall my experience with Appian is positive. It's a powerful low-code automation platform that lets teams design and deploy enterprise workflows quickly with strong integration capabilities and a solid, reliable runtime.
  • SOFTWARE DEVELOPER
    1B-10B USD
    Insurance (except health)
    Review Source

    Non-Technical Users Benefit From Low-Code Approach Yet Face Coding Barriers

    4.0
    Aug 22, 2025
    Appian Platform makes it easy to automate everyday tasks. Great cross platform abilities. Fast development and easy deployments make for quick development iterations.
  • LEADER PLATFORM SERVICES
    10B+ USD
    Banking
    Review Source

    Enterprise Security Features And Flexible Deployment Options Highlight Appian’s Strengths

    4.0
    Aug 22, 2025
    Appain works well for complex orchestration across systems, also supports developers and business users with generative AI.
  • DIRECTOR OF INFORMATION MANAGEMENT
    50M-1B USD
    IT Services
    Review Source

    Frequent Updates And Data Handling Limitations Present Challenges With Appian Platform

    4.0
    Nov 13, 2025
    My overall experience with Appian Platform has been great, I can easily connect it with other systems and web services smoothly, it works great on my mobile which allows me to work even when i am not on the desk.
...
Showing Result 1-5 of 106

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