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Logo of Apromore

Apromore

bySalesforce
in
4.7
Market Presence: Process Mining Platforms (Transitioning to Process Intelligence Platforms), Digital Twin of an Organization Platforms

Overview

Product Information on Apromore

Updated 14th August 2025

What is Apromore?

The Apromore process mining platform is a savvy blend of intuitive design and advanced functionality resting on top of a robust open-source engine built by the top experts in the field of process mining since 2009. Our recipe for unlocking value from transactional data in business applications is to offer robust functionality in a no code platform with seamless connections to a variety of data sources. The easy to use interface empowers business users to improve processes using advanced simulation capabilities without reliance on IT or data scientists. Predictive Process Monitoring helps boost process performance with predictions to prevent roadblocks and SLA violations, and enhance customer experience. Digital Twin capabilities help users create successful transformation using digital twin models providing a high degree of transparency into existing processes and the ability to evolve models as business situations change.

Apromore Pricing

Free trials, academic versions and a variety enterprise licenses are available

Apromore Product Images

Apromore Copilot
Apromore Copilot
Simulation-ready BPMN
Simulation-ready BPMN
Apromore Compliance Center
Apromore Compliance Center

Overall experience with Apromore

Senior Process Engineer
10B - 30B USD, Banking
FAVORABLE

“Cutting-Edge Process Mining Tool with amazing growth potential”

4.0
Mar 9, 2026
Our overall experience with Apromore has been very positive. It has proven to be a mature and highly capable process mining and process intelligence platform that goes beyond basic discovery and visualisation. We have used Apromore to support multiple complex, enterprise-scale use cases across customer journeys and operational processes, including onboarding, lending, cards, and complaints. What stands out is Apromore's ability to connect process discovery, analysis, modeling, simulation, monitoring and compliance into a single, coherent platform. This has enabled us to move from one-off diagnostic exercises to a more sustainable, data-driven approach to continuous improvement and operational assurance. The platform has supported both transformation initiatives and regulatory driven work, which is critical in a large financial services environment.
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 6th March 2025

Salesforce is a company that integrates artificial intelligence with customer relationship management and data to create solutions for customer-related concerns. Salesforce's primary business problem is to enhance the interaction between businesses and their customers by leveraging technology.

Company Details

Updated 2nd November 2023
Company type
Public
Year Founded
1999
Head office location
San Francisco, United States
Number of employees
10001+
Annual Revenue
30B+ USD
Website
http://www.salesforce.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Apromore
Deciding Factors: Apromore Vs. Market Average
Performance of Apromore Across Market Features

Apromore Likes & Dislikes

Like

-Intuitive User Interface: Incredibly user-friendly, navigating through process maps and discovered logs was a breeze, and made complex data sets easy to interpret -Powerful Analytics capabilities: Provides deep meaningful insights into our processes, allows us to identify bottlenecks -Seamless Integration: Ability to absorb our data through data pipelines and supporting various file formats, and using built in ETL tool to handle complex data structures -Their new feature of Compliance Centre is the only capability in the market as far as we know that is able to automate the testing of Controls and provide continuous monitoring for breaches by seamless integrating with the discovered processes or digital twins

Like

The representation of the processes analyzed is quick to produce. Once the data is in Apromore, the tools available to me to 'dig in' to the data are intuitive - Dashboards (10.5 release is Great), process flow, filtering of the process flows.

Like

Apromore's overall approach, and it' s strong committment to client needs. Regarding the product we've been stunned by process simulation and the user experience, that is very intuitive and simple. Moreover, the simplicity to create dashboards is very effective

Dislike

-Error handling capability has been improved over the past year but there's still more room for enhancement

Dislike

Importing complex data is challenging - not because of Apromore but because the data needs to be analyzed off of multiple case ideas. I'd like to have it easier to get clear (not fuzzy) screen prints of the flows, dashboards from Apromore that I can include in my client facing presentations. I would have commented that the Dashboard creation needs more capabilities to customize the look and feel of the dashborads but the recent 10.5 release has brought great improvements. Timestamps of the data - we'd like to be able to ingest data in UTC and then easily present a specific client's data in their time zone. We'll be logging an enhancement request for this capability.

Dislike

The creation of pipelines is a technical tasks that can/should be simpified and oriented to meet a democratization approach.

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Peer Discussions

Apromore Reviews and Ratings

4.7

(32 Ratings)

Rating Distribution

5 Star
78%
4 Star
22%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.8

Integration & Deployment

4.6

Service & Support

4.8

Product Capabilities

4.8

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Senior Process Engineer
    10B+ USD
    Banking
    Review Source

    Cutting-Edge Process Mining Tool with amazing growth potential

    4.0
    Mar 9, 2026
    Our overall experience with Apromore has been very positive. It has proven to be a mature and highly capable process mining and process intelligence platform that goes beyond basic discovery and visualisation. We have used Apromore to support multiple complex, enterprise-scale use cases across customer journeys and operational processes, including onboarding, lending, cards, and complaints. What stands out is Apromore's ability to connect process discovery, analysis, modeling, simulation, monitoring and compliance into a single, coherent platform. This has enabled us to move from one-off diagnostic exercises to a more sustainable, data-driven approach to continuous improvement and operational assurance. The platform has supported both transformation initiatives and regulatory driven work, which is critical in a large financial services environment.
  • Prinicipal
    <50M USD
    IT Services
    Review Source

    Unlock data-driven insights and analysis.

    5.0
    Feb 19, 2026
    I've been using Apromore for process mining analysis of my client's data. I can confidently say it is a fantastic tool. The user interface is intuitive which makes it incredibly easy for me to produce impactful analysis, insights and recommendations for my customers.
  • HEAD OF PMO DIGITAL TRANSFORMATION UNIT
    1B-10B USD
    Manufacturing
    Review Source

    Exploring Apromore's Customer Intimacy Features Through a POC

    5.0
    Mar 16, 2026
    We experienced a POC with apromore to understand potentialities of the tool and the support services. We analyzed a mission critical process within customer support in very limited time frame and the achievements have been exceptional and recognized by the business owner
  • IT Manager
    10B+ USD
    Energy and Utilities
    Review Source

    Discovering the potential of this product and the support it can provide in improving business processes was truly eye-opening.

    5.0
    Mar 5, 2026
    Apromore is highly effective and intuitive. It provided a clear mapping of our processes and highlighted concrete evidence of areas requiring remediation.
  • DATA AND ANALYTICS MANAGER
    <50M USD
    Transportation
    Review Source

    Automated Tagging in Apromore Achieves Approximately 85 Percent Accuracy Rate

    4.0
    Jan 2, 2026
    We use the apromore software for the social listening analytics, where large amount of data is classigied and tagged using ai and manual methods, we prefer this because unlike other SL tools this does not have limit on segregation of data.
...
Showing Result 1-5 of 39

Recommended Gartner Insights

  • Critical Capabilities for Process Mining Platforms (Transitioning to Process Intelligence Platforms)
  • Magic Quadrant for Process Mining Platforms (Transitioning to Process Intelligence Platforms)

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