Overview
Product Information on Avaya Communication & Collaboration Suite
Updated 13th October 2025
What is Avaya Communication & Collaboration Suite?
Avaya Communication & Collaboration Suite Pricing
Overall experience with Avaya Communication & Collaboration Suite
Vp, Engineering
500M - 1B USD, BankingFAVORABLE
“Banking Contact Center Solution Offers Familiar Interface but Pricing Remains a Concern”
SPECIALIST, CALL CENTER TECHNICAL SUP
250M - 500M USD, Energy and UtilitiesCRITICAL
“Improvements Seen after initial challenges with Omnichannel rollout”
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Top Avaya Communication & Collaboration Suite Alternatives
About Company
Company Description
Avaya is a global company that provides customer experience solutions that range from contact center to unified communications platforms for organizations of all sizes and industries. The company delivers innovative solutions without disruptions associated with adoption of cloud technology, enabling businesses and their employees the freedom to progress at their own pace.
Company Details
Company type
Private
Year Founded
2000
Head office location
Morristown, United States
Number of employees
5001 - 10000
Website
Do You Manage Peer Insights at Avaya?
Access Vendor Portal to update and manage your profile.
Peer Discussions
Avaya Communication & Collaboration Suite Reviews and Ratings
- Vp, Engineering50M-1B USDBankingReview Source
Banking Contact Center Solution Offers Familiar Interface but Pricing Remains a Concern
Overall this product helps us for a better banking contact center, and makes a good experience when a customer needs help from some problem.
Recommended Gartner Insights
This service may contain translations provided by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Gartner's use of this provider is for operational purposes and does not constitute an endorsement of its products or services.
