AvePoint is a provider of data security, governance, and resilience technology, and over 25,000 customers worldwide rely on our solutions to modernize the digital workplace across Microsoft, Google, Salesforce and other collaboration environments. AvePoint’s global channel partner program includes over 5,000 managed service providers, value added resellers and systems integrators, with our solutions available in more than 100 cloud marketplaces.
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It has been a mostly set and forget service where we have not had to interact with the configuration other than to add new tenants to backup.
It has been a mostly set and forget service where we have not had to interact with the configuration other than to add new tenants to backup.
It has been a mostly set and forget service where we have not had to interact with the configuration other than to add new tenants to backup.
We had some issues with the AvePoint user licensing model which was not similar to other companies' user licenses assignment and so we had to change over to their object model licensing. Also, getting an engineer to assist us as part of our Essential package took 2 weeks which is too long considering our tight project timeline. The AvePoint Fly tool works great once you configure all the policies and settings correctly, but there are so many settings that it can get complicated. AvePoint Support can lack knowledge and hands on help from their call support will just provide you with the same User Guide information which doesn't help you resolve your migration errors and problems. The Fly tool is also slow at certain times opening the GUI screen interface and can get frustrating.
We had some issues with the AvePoint user licensing model which was not similar to other companies' user licenses assignment and so we had to change over to their object model licensing. Also, getting an engineer to assist us as part of our Essential package took 2 weeks which is too long considering our tight project timeline. The AvePoint Fly tool works great once you configure all the policies and settings correctly, but there are so many settings that it can get complicated. AvePoint Support can lack knowledge and hands on help from their call support will just provide you with the same User Guide information which doesn't help you resolve your migration errors and problems. The Fly tool is also slow at certain times opening the GUI screen interface and can get frustrating.
We had some issues with the AvePoint user licensing model which was not similar to other companies' user licenses assignment and so we had to change over to their object model licensing. Also, getting an engineer to assist us as part of our Essential package took 2 weeks which is too long considering our tight project timeline. The AvePoint Fly tool works great once you configure all the policies and settings correctly, but there are so many settings that it can get complicated. AvePoint Support can lack knowledge and hands on help from their call support will just provide you with the same User Guide information which doesn't help you resolve your migration errors and problems. The Fly tool is also slow at certain times opening the GUI screen interface and can get frustrating.