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  1. Home
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  3. AWS Communication Developer Services
Logo of AWS Communication Developer Services

AWS Communication Developer Services

byAmazon Web Services (AWS)
in Communications Platform as a Service
4.5

Overview

Product Information on AWS Communication Developer Services

Updated 13th October 2025

What is AWS Communication Developer Services?

AWS Communication Developer Services is a suite of cloud-based software tools designed to help developers integrate communication capabilities such as voice, messaging, and video into web and mobile applications. The software provides APIs and pre-built components that enable the addition of features such as SMS messaging, email delivery, voice calls, and video conferencing without the need to manage underlying telecommunications infrastructure. AWS Communication Developer Services address business needs for scalable and reliable ways to interact with customers and users through multiple communication channels, supporting use cases such as customer engagement, notifications, and collaboration within digital environments. The software is designed to integrate with other AWS ecosystem services, allowing for streamlined deployment, security, and analytics.

AWS Communication Developer Services Pricing

AWS Communication Developer Services software uses a pay-as-you-go pricing model where users are billed based on their usage of communication API services such as messaging, voice, and video. Pricing varies according to the specific service used and the volume of API calls or resources consumed. Some features may have separate charges or tiered pricing plans based on usage levels.

Overall experience with AWS Communication Developer Services

Digital Campaign Manager
<50M USD, Media
FAVORABLE

“AWS Offers Scalability and Reliability but Configuration Complexity Can Be Challenging”

4.0
Dec 22, 2025
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
Director
Gov't/PS/ED 5,000 - 50,000 Employees, Education
CRITICAL

“Recent Instability Emerges Despite Consistent Platform Stability in the Past”

3.0
Oct 21, 2025
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

About Company

Company Description

Updated 6th March 2025

Amazon Web Services (AWS), established in 2006, is focused on providing essential infrastructure services to businesses globally in the form of cloud computing. The key advantage offered through cloud computing, particularly via AWS, is its capacity to shift fixed infrastructure expenses into flexible costs. Businesses have been able to forgo extensive planning and procurement of servers and other Information Technology (IT) resources, owing to AWS. AWS seeks to provide businesses with prompt and cost-effective access to resources using Amazon's expertise and economies of scale, as and when their business requires. Currently, AWS offers a robust, scalable, economic infrastructure platform on the cloud powering an extensive array of businesses worldwide. It operates across numerous industries with data center locations in various parts of the globe including U.S., Europe, Singapore, and Japan.

Company Details

Updated 23rd December 2024
Company type
Public
Year Founded
2006
Head office location
Seattle, United States
Number of employees
10001+
Website
http://aws.amazon.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

AWS Communication Developer Services Reviews and Ratings

4.5

(48 Ratings)

Rating Distribution

5 Star
52%
4 Star
42%
3 Star
6%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?
  • Digital Campaign Manager
    <50M USD
    Media
    Review Source

    AWS Offers Scalability and Reliability but Configuration Complexity Can Be Challenging

    4.0
    Dec 22, 2025
    Overall, my experience with AWS has been a positive one. It's a reliable tool once you get it set up properly. There was definitely a learning curve and you have to look out for costs.
  • Digital Campaign Manager
    <50M USD
    Media
    Review Source

    AWS Offers Scalability and Reliability but Configuration Complexity Can Be Challenging

    4.0
    Dec 22, 2025
    Overall, my experience with AWS has been a positive one. It's a reliable tool once you get it set up properly. There was definitely a learning curve and you have to look out for costs.
  • Read All 62 Reviews

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Recommended Gartner Insights

  • Critical Capabilities for Communications Platform as a Service
  • Magic Quadrant for Communications Platform as a Service
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User Sentiment About AWS Communication Developer Services
Reviewer Insights for: AWS Communication Developer Services
Deciding Factors: AWS Communication Developer Services Vs. Market Average
Performance of AWS Communication Developer Services Across Market Features

AWS Communication Developer Services Likes & Dislikes

Like

Scalability and reliability.

Like

Scalability and reliability.

Like

Scalability and reliability.

Dislike

Instability.

Dislike

Instability.

Dislike

Instability.