Overview
Product Information on Azure Communication Services
What is Azure Communication Services?
Azure Communication Services Pricing
Overall experience with Azure Communication Services
“A Solid Choice for Adding Voice, Video, and Chat to Your Apps.”
“Advanced Scenario Complexities: A User Perspective”
About Company
Company Description
Microsoft enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more. Microsoft is dedicated to advancing human and organizational achievement. Microsoft Security helps protect people and data against cyberthreats to give peace of mind.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
User Sentiment About Azure Communication Services
Reviewer Insights for: Azure Communication Services
Deciding Factors: Azure Communication Services Vs. Market Average
Performance of Azure Communication Services Across Market Features
Azure Communication Services Likes & Dislikes
Things that I love about this service are: 1. It has a very easy and almost seamless integration with other Azure apps and services. 2. It has good scalability and handles small projects and large workloads without issues. 3. The performance with calls and messages is pretty reliable and consistent.
Multi-model communication flexible deployment models Customization and control
Easy integration where the dev's can add voice, video calling, chat and SMS capabilities to their applications with less code using API and SDK's. All communications are encrypted to meet privacy and compliance requirements such as HIPPA and GDPR. The service automatically scales based on usage volumes with a pay as you go model (OpEx), eliminating (CapEx) that needs for dedicated infrastructure, that needs its additional maintenance.
Things that could use a bit of improvement are: 1. Initial setup can be a bit complex, with configuring identity, permissions, and authentication. 2. Some features require multiple different services or additional configurations to work seamlessly. 3. Pricing can get tricky and can hike exponentially if you scale usage quickly, particularly for SMS or voice minutes.
complexity in advanced scenarios
There is a big gap in the number of participants chat SDK, Calling SDK and teams meetings participant this limits the teams integrations for large meetings. Browser and device compatibility issues detected on Safari on macOS and iOS, and various issues on Specific Chrome versions.
Top Azure Communication Services Alternatives
Peer Discussions
Azure Communication Services Reviews and Ratings
- APPSEC ENGINEER50M-1B USDSoftwareReview Source
A Solid Choice for Adding Voice, Video, and Chat to Your Apps.
Azure Communication Services is a convenient and flexible platform for adding calling, chat, SMS, and video features to our applications. It's impressive how easily it integrates with the rest of the Azure ecosystem, and the documentation is pretty straightforward to get started. The performance is reliable and scaling up as our usage grows has been a smooth experience. It's ability to customize communication features to fit our needs - SYSTEM & NETWORK ENGINEER50M-1B USDIT ServicesReview Source
Secure, scalable communication with easy integration.
The platform is built on the same reliable, low-latency global communication, with easy integration with just a few lines of code through friendly API and SDK's for common platforms and languages as iOS, Android, .NET, JavaScript, and others. Security is granted on the services and all communications are encrypted. - SENIOR IT MANAGER50M-1B USDManufacturingReview Source
Integration With Azure Services Simplifies Communication And Enhances Security Features
ACS has been really surprising to us. We've found that as time went on and we continued to move our workloads into Azure, it made sense to look into our communications as well. It has the ability to deliver voice, SMS, email, and teams-integrated experiences, while somewhat reducing the complexity with telecom providers. - DIGITAL EXPERT<50M USDServices (non-Government)Review Source
Technical Expertise Required for Setting Up Azure Communication Services Features
Our overall experience with Azure Communication services is quite positive. The platform offers a solid way to integrate different communication channels into applications, especially existing Microsoft applications. The implementation however requires specialized technical employees as the set up and configuration can be quite difficult. - CORPORATE TECHNOLOGY MANAGER / ISSM50M-1B USDConstructionReview Source
Remote Device Management Enables Real-Time Tracking Across Multiple Locations Efficiently
The ability to remotely manage, track, update, and see near-real-time statistics of calls and device status has been a game changer.