Overview
Product Information on Azure Communication Services
Updated 13th October 2025
What is Azure Communication Services?
Azure Communication Services Pricing
Overall experience with Azure Communication Services
APPSEC ENGINEER
50M - 250M USD, SoftwareFAVORABLE
“A Solid Choice for Adding Voice, Video, and Chat to Your Apps.”
Azure Communication Services is a convenient and flexible platform for adding calling, chat, SMS, and video features to our applications. It's impressive how easily it integrates with the rest of the Azure ecosystem, and the documentation is pretty straightforward to get started. The performance is reliable and scaling up as our usage grows has been a smooth experience. It's ability to customize communication features to fit our needs
Software Engineer 3
250M - 500M USD, Travel and HospitalityCRITICAL
“Advanced Scenario Complexities: A User Perspective”
flexible and powerful platform for integrating communication capabilities into application
About Company
Company Description
Microsoft enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more. Microsoft is dedicated to advancing human and organizational achievement. Microsoft Security helps protect people and data against cyberthreats to give peace of mind.
Company Details
Company type
Public
Year Founded
1975
Head office location
Redmond, Washington, United States
Number of employees
10000+
Annual Revenue
30B+ USD
Website
Do You Manage Peer Insights at Microsoft?
Access Vendor Portal to update and manage your profile.
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Top Azure Communication Services Alternatives
Peer Discussions
Azure Communication Services Reviews and Ratings
Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
- APPSEC ENGINEER50M-1B USDSoftwareReview Source
A Solid Choice for Adding Voice, Video, and Chat to Your Apps.
Azure Communication Services is a convenient and flexible platform for adding calling, chat, SMS, and video features to our applications. It's impressive how easily it integrates with the rest of the Azure ecosystem, and the documentation is pretty straightforward to get started. The performance is reliable and scaling up as our usage grows has been a smooth experience. It's ability to customize communication features to fit our needs - Cloud & Infrastructure Engineer<50M USDRetailReview Source
Complex Initial Setup and Documentation Gaps Challenge Azure Platform Integration
Overall, the experience was positive. The platform integrates well with the broader Azure ecosystem., which makes identity management, security, and monitoring straightforward within our existing cloud environment. - SYSTEM & NETWORK ENGINEER50M-1B USDIT ServicesReview Source
Secure, scalable communication with easy integration.
The platform is built on the same reliable, low-latency global communication, with easy integration with just a few lines of code through friendly API and SDK's for common platforms and languages as iOS, Android, .NET, JavaScript, and others. Security is granted on the services and all communications are encrypted. - SENIOR IT MANAGER50M-1B USDManufacturingReview Source
Integration With Azure Services Simplifies Communication And Enhances Security Features
ACS has been really surprising to us. We've found that as time went on and we continued to move our workloads into Azure, it made sense to look into our communications as well. It has the ability to deliver voice, SMS, email, and teams-integrated experiences, while somewhat reducing the complexity with telecom providers. - IT ASSOCIATE<50M USDServices (non-Government)Review Source
ACS Offers Strong Security But Restricted Geographic Reach and Usage Noted
ACS will help us to distribute the existing microsoft users like teams and 0365 and cost wise now it's cheaper compared to others and disaster recovery
...
Showing Result 1-5 of 90
Recommended Gartner Insights
This service may contain translations provided by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Gartner's use of this provider is for operational purposes and does not constitute an endorsement of its products or services.
