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  1. Home
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  3. Backup & Recover
Logo of Backup & Recover

Backup & Recover

bySalesforce (Own)
in Backup as a Service
4.4

Overview

Product Information on Backup & Recover

Updated 13th October 2025

What is Backup & Recover?

Backup & Recover is a software designed to safeguard and restore SaaS data for enterprises. The software automatically creates backups of critical business information stored within cloud platforms, enabling organizations to recover and maintain data integrity in the event of accidental deletion, corruption, or ransomware attacks. It offers features such as granular recovery, which allows organizations to restore specific records or entire objects, as well as audit capabilities to track data modifications. Backup & Recover addresses challenges related to data loss and compliance by ensuring information is retrievable and securely maintained, supporting organizations in managing risk and maintaining operational continuity.

Backup & Recover Pricing

Backup & Recover software operates on a subscription-based pricing model, with options that may vary depending on data storage volume, number of supported environments, and specific feature requirements. Pricing typically scales according to the organization’s usage, user count, and selected service tier, offering flexibility for businesses with different data protection needs.

Overall experience with Backup & Recover

PRODUCT MANAGER
3B - 10B USD, Banking
FAVORABLE

“Restoring Backups Is Simple But Limited Scalability Outside Salesforce Ecosystem”

4.0
Nov 14, 2025
Incredibly easy to use. Little to no training is required to restore a backup. Reps easily walked us through the process
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 7th December 2023

OwnBackup is a firm that concentrates on ensuring no entity operating within the cloud experiences any data loss. This primary focus is fulfilled by offering comprehensive backup features, visual compare and rapid recovery capabilities. OwnBackup takes care of secure, daily, automated backups for SaaS and PaaS data, inclusive of Salesforce. This assists numerous organizations across industries in maintaining compliance by providing reporting mechanisms and optimal performance as required by different industrial regulations. The company was established by professionals with a rich background in areas such as data recovery, data protection, and information security. The solutions provided by OwnBackup offer inherent protection against data corruption and loss resulting from factors such as human error, malicious intent, integration error, and rogue applications.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2015
Head office location
Englewood Cliffs, United States
Number of employees
501 - 1000
Website
http://www.ownbackup.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Backup & Recover
Reviewer Insights for: Backup & Recover
Performance of Backup & Recover Across Market Features

Backup & Recover Likes & Dislikes

Like

Easy to use, little to no training required to use.

Like

The seamless integration with our existing cloud systems and automated backup schedules stand out. It gives us peace of mind knowing that our data is consitently backed up without impacting day to day operations

Like

Version tracking, document approval through chain of developers (from senior to junior) and keeping everything tracked also it helps strreamline collaboration across teams.

Dislike

It is a highly specific solution that is not easily scalable to other apps/products outside of the Salesforce ecosystem and therefore becomes just another product to manage. Expensive in respect to how much value it offers on an ongoing basis, though it's worth the ease of mind. UI can also be a bit tricky, but once you get it it's not too bad. I believe there are also some limitations around backing up managed packages, but we did not particularly run into issues there in our latest Disaster Recovery test.

Dislike

The initial setup and configuration can be a bit complex, especially for teams with limited backup and security expertise. Some part of the UI could be more intuitive

Dislike

Its learning curve for new developers, the approach of a metadata-based file system is difficult to get hang of for a first-time user. Occasional slowdowns with large files, Customization and configuration requires it support, so have to allot support to client as well.

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Peer Discussions

Backup & Recover Reviews and Ratings

4.4

(28 Ratings)

Rating Distribution

5 Star
46%
4 Star
54%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.6

Service & Support

4.6

Product Capabilities

4.6

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • PRODUCT MANAGER
    1B-10B USD
    Banking
    Review Source

    Restoring Backups Is Simple But Limited Scalability Outside Salesforce Ecosystem

    4.0
    Nov 14, 2025
    Incredibly easy to use. Little to no training is required to restore a backup. Reps easily walked us through the process
  • Manager
    50M-1B USD
    Consumer Goods
    Review Source

    Reliable Protection and Seamless Integration with Minimal Manual Intervention

    4.0
    May 28, 2025
    Overall experience has been positive. It has added a reliable layer of protection to our critical data and ensures business continuity with minimal manual intervention
  • Software Development Manager
    <50M USD
    Software
    Review Source

    Overall Positive Experience with Document Tracking and Collaboration Tool

    4.0
    May 31, 2025
    My overall experience is positive. As part of a software based company it is necessary to maintain documentation of important workflows and keep track of versions of documents for maintaining different versions of software.
  • Director, Salesforce Administation
    Gov't/PS/Ed
    Education
    Review Source

    Intuitive Platform Setup and Responsive Support for Easy Use

    5.0
    May 30, 2025
    The platform is very intuitive to setup, so you do not need to read a lot of documentation to figure it out. Support was very responsive when I reached out with questions.
  • MARKETING ASSOCIATE
    1B-10B USD
    Software
    Review Source

    Reliable Backup Solution Prevents Data Loss due to User Errors

    4.0
    May 29, 2025
    It is a reliable backup solution, and gives me peace of mind. Especially when it saved us in the instances of so many user errors with data, avoiding any data loss. The pricing seems reasonable and scores high points on ease of use from my end.
Showing Result 1-5 of 28

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  • Market Guide for Backup as a Service

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