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Overview

Product Information on BIC Platform

Updated 15th August 2022

What is BIC Platform?

With BIC Platform you model and optimize your business processes. The tool supports all common modeling notations, which you can use flexibly thanks to the integrated method selection. The software provides you with comprehensive process analyses and reports, as well as rapid publication in a collaboration portal that is accessible to all employees. Thanks to a clear roles and rights concept, BIC Platform allows you to define responsibilities and authorizations. Typical use cases of the modeling tool include process management (BPM), quality management (QM), integrated management systems (IMS), and compliance. BIC Platform supports business process management from strategic planning to operational implementation. The BPM solution is modular and consists of the following tools: • BIC Process Design: Modeling and analysis • BIC Process Execution: Execution and automation • BIC Process Mining: Measurement and monitoring

BIC Platform Pricing

GBTEC Software AG offers a flexible Software-as-a-Service (SaaS) model tailored to the needs of its customers. The prices of the BIC Platform depend on the required number of users as well as the desired form of operation (private cloud, public cloud or on-premises). In addition, GBTEC Software AG offers consulting and customizing services.

BIC Platform Product Images

BIC Process Design
BIC Process Design
Process modelling
Process modelling
Dashboard
Dashboard

Overall experience with BIC Platform

Director of Legal and Compliance
1B - 3B USD, Banking
FAVORABLE

“BIC is a big help for BPM professionals! ”

5.0
Apr 24, 2026
BIC offers a unique platform that enables industries accross all sectors to apply a state of the art Business Process Management. Especially in the Finance Industry the GRC component is a Special feature that helps to improve the internal Control System and produce a better data Quality in the end. Workflows are working well and can be customized to the Needs of the specific Company.
Operations Associate
50M - 250M USD, Banking
CRITICAL

“Rapid Process Creation Meets Expensive Add-ons And Malfunctioning Features”

3.0
Apr 27, 2026
For us, the tool is a good way to document our processes. It's good that we have one interface that is easy to handle and simple to understand. The problem at the moment is that some features don't work as we expect them to. e.g. the "insights" (doesn't show the connections) feature or the "catalog" which double saves sometimes the same term. Furthermore, for many things, like an internal control system, we need to buy add-ons, which are rather expensive. Therefore, I'd give the tool an average score.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Peer Discussions

Recommended Gartner Insights

  • Market Guide for Enterprise Business Process Analysis Tools

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Logo of BIC Platform

BIC Platform

byGBTEC
in
4.3
Market Presence: Enterprise Business Process Analysis Tools, Business Process Automation Tools

About Company

Company Description

Updated 7th December 2023

GBTEC is focused on facilitating digital transformation within organizations. They aim to enhance the performance of businesses by offering innovative software solutions and high-quality advice. GBTEC seeks to address customer objectives through their offerings, allowing organizations to unlock their full potential and augment their value. This company consistently delivers practical solutions and services, using innovation as a key tool to provide ongoing benefits to their clients. GBTEC is committed to their performance and the results they produce, proactively participating in the constant evolution of digital transformation.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
2005
Head office location
Bochum, Germany
Number of employees
201 - 500
Website
https://www.gbtec.com/

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User Sentiment About BIC Platform
Reviewer Insights for: BIC Platform
Deciding Factors: BIC Platform Vs. Market Average
Performance of BIC Platform Across Market Features

BIC Platform Likes & Dislikes

Like

BIC is a Standard tool for BPMN related Tasks but has a very well defined and simple Access to easily use all Features. UX and Usability were in the centre of all design Features which is remarkable.

Like

- Connecting WKD's and processes together, so you can get a quick overview, which processes belong to each other. - Processes can be created very fast and the system is very intuitive. - makes a standardized look for all the processes and the responsibilities.

Like

Many things, the constant evolution of the software without radical changes, and the flexibility to create any possible Process Landscape.

Dislike

Nothing really.

Dislike

- Too many add-ons which need to be bought seperately at high costs. - Some features don't work as they should. - Especially with the lines, there are often problems, when you adapt the process.

Dislike

- The processes in Download Manuals are difficult to read. Maybe it would be interesting to print the Matrix or the Process Execution view. - The creation of new roles, documents, or catalog objects in general in the modelling area, you click enter and instead of choosing an exisitng input, it creates a new one. We end up with multiple catalog entries we need to clean. - To remove a document you need to use backspace. It would be good is there is an X to remove it. Users do not know what to do the first time.

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Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Director of Legal and Compliance
    1B-10B USD
    Banking
    Review Source

    BIC is a big help for BPM professionals!

    5.0
    Apr 24, 2026
    BIC offers a unique platform that enables industries accross all sectors to apply a state of the art Business Process Management. Especially in the Finance Industry the GRC component is a Special feature that helps to improve the internal Control System and produce a better data Quality in the end. Workflows are working well and can be customized to the Needs of the specific Company.
  • Operations Associate
    50M-1B USD
    Banking
    Review Source

    Rapid Process Creation Meets Expensive Add-ons And Malfunctioning Features

    3.0
    Apr 27, 2026
    For us, the tool is a good way to document our processes. It's good that we have one interface that is easy to handle and simple to understand. The problem at the moment is that some features don't work as we expect them to. e.g. the "insights" (doesn't show the connections) feature or the "catalog" which double saves sometimes the same term. Furthermore, for many things, like an internal control system, we need to buy add-ons, which are rather expensive. Therefore, I'd give the tool an average score.
  • Engineering Manager
    50M-1B USD
    Manufacturing
    Review Source

    Flexible Integration of Global and Local Processes

    5.0
    Apr 24, 2026
    We choose BIC from GBTEC for our Global Management System, and the service it provides is really great. The platforom support in an integrative way our global and local processes, with all related documents, applications and more.
  • Prinicipal
    1B-10B USD
    Transportation
    Review Source

    Review BIC Platform (BIC Proces Design)

    4.0
    Apr 24, 2026
    Nice handling with the system. Modelling of processes is very easy and Layout automatically is very comfortable. Variant management is a good feature Optimal possibility to set up an integrated management system (ISO 9001 / 14001 / 50001 / 28000 / 27001 / IATF 16949 / IFS)
  • Associate
    50M-1B USD
    Manufacturing
    Review Source

    Process Modelling and Collaboration Features Evaluated in BIC Process Design

    4.0
    Apr 24, 2026
    BIC Process Design is a state of the art BPM tool and process modelling in BPMN notation is quite easy and comprehensive compared to other software tools. There is a very good customer service from initial contact until implementation. Now, during operation, the customer service sometimes leaves a lot to be desired which was probably also due to the poor ticket system.
...
Showing Result 1-5 of 92

4.3

(89 Ratings)

Rating Distribution

5 Star
56%
4 Star
36%
3 Star
8%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.3

Service & Support

4.3

Product Capabilities

4.5