Name: BIC Platform
Rating: 4.6 (62 reviews)

Overview

Product Information on BIC Platform

Updated 15th August 2022

What is BIC Platform?

With BIC Platform you model and optimize your business processes. The tool supports all common modeling notations, which you can use flexibly thanks to the integrated method selection. The software provides you with comprehensive process analyses and reports, as well as rapid publication in a collaboration portal that is accessible to all employees. Thanks to a clear roles and rights concept, BIC Platform allows you to define responsibilities and authorizations. Typical use cases of the modeling tool include process management (BPM), quality management (QM), integrated management systems (IMS), and compliance. BIC Platform supports business process management from strategic planning to operational implementation. The BPM solution is modular and consists of the following tools: • BIC Process Design: Modeling and analysis • BIC Process Execution: Execution and automation • BIC Process Mining: Measurement and monitoring

Overall experience with BIC Platform

Engineer

500M - 1B USD, Hardware

FAVORABLE

“BIC Platform Enables Centralized Process Management and Improved Data Integration”

4.0

Mar 12, 2026

I like BIC platform which moved users from email driven coordination to centralized environment for process management and data integration. The interface is clean and modern with a clear structure of modules, easy to use.

IT-Security-Officer

50M - 250M USD, Retail

CRITICAL

“Good tool with room for improvement”

3.0

Dec 19, 2019

Knowledge regarding GRC can be more substantial. There are no pre-defined known building blocks like general risks (e.g. natural disasters)

About Company

Company Description

GBTEC is focused on facilitating digital transformation within organizations. They aim to enhance the performance of businesses by offering innovative software solutions and high-quality advice. GBTEC seeks to address customer objectives through their offerings, allowing organizations to unlock their full potential and augment their value. This company consistently delivers practical solutions and services, using innovation as a key tool to provide ongoing benefits to their clients. GBTEC is committed to their performance and the results they produce, proactively participating in the constant evolution of digital transformation.

Company Details

Company type

Public

Year Founded

2005

Head office location

Bochum, Germany

Number of employees

201 - 500

Website

https://www.gbtec.com/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: BIC Platform

Deciding Factors: BIC Platform Vs. Market Average

Performance of BIC Platform Across Market Features

BIC Platform Likes & Dislikes

BIC is very stable even under large workloads and highly scalable for multi-department usage which was proven during a recent reorganization in my company. Fewer misunderstandings and better traceability makes navigation quick and predictable.

Easy to learn and access to business process information.

The platform's intuitive interface significantly reduced our reliance on IT, empowering our business analyst to quickly develop complex processes which has led to a rapid ROI.

Advanced features may require more practice and training. Heavy workloads can sometimes create slow load times and depend heavily on the backend systems performance.

Support of the service can be heavily improved.

Furthermore, the platform's user interface is intuitive and functional, requires training.

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Peer Discussions

BIC Platform Reviews and Ratings

Recommended Gartner Insights

Market Guide for Enterprise Business Process Analysis Tools

50M-1B USD

Hardware

Review Source

BIC Platform Enables Centralized Process Management and Improved Data Integration

IT VENDOR & LICENSING MANAGER

1B-10B USD

Construction

Intuitive Interface Enhances Workflow Management But Initial Training Remains Necessary

Oct 13, 2025

The platform has fundamentally transformed how our organization manages cross-departmental workflows. Their solution is a catalyst for operational excellence.

IT MANAGER

<50M USD

Manufacturing

BIC Centralizes workflows design with a catalog feature

5.0

Aug 19, 2025

My requirement was to design BPMN2 workflows, and BIC proved to be highly effective in fulfilling this need. It offers a wide range of additional features that are both useful and well-integrated, enhancing the overall experience.

IT ASSOCIATE

Banking

BIC Platform Offers Easy Process Management but Struggles With Update Communication

Aug 27, 2025

The updates of BIC Platform are not quite easy to follow. Sometimes it is hard to keep up with the latest updates of the system. However, the system is easy to use whenever it comes to process management. It would be better if the vendor can update the UI to make it more modern.

Sales Manager

Consumer Goods

Extensive Features Create Complexity Despite Strong Risk Compliance Analysis Tools

Aug 18, 2025

User friendly platform to analyze processes effectively.