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  3. BigCommerce
Logo of BigCommerce

BigCommerce

byBigCommerce
in
4.5
Market Presence: Digital Commerce, Cross Border eCommerce Platforms

Overview

Product Information on BigCommerce

Updated 13th October 2025

What is BigCommerce?

BigCommerce is an e-commerce software that provides tools for businesses to create and manage online stores. The software enables users to design storefronts, manage product listings, process orders, and handle inventory. It supports integration with payment gateways, shipping solutions, and third-party applications, allowing businesses to streamline operations. BigCommerce offers features such as customizable templates, search engine optimization, analytics, and support for multiple sales channels including marketplaces and social media. The software addresses the need for a scalable platform that can accommodate business growth and adapt to various industry requirements by facilitating online sales management and customer engagement.

BigCommerce Pricing

BigCommerce software uses a subscription-based pricing model with multiple tiers that vary based on features and sales volume. Each plan provides access to core ecommerce functionality along with advanced options on higher tiers. Enterprise pricing is available for businesses with custom requirements. Pricing is billed monthly or annually, with no setup fees.

Overall experience with BigCommerce

Software Developer
1B - 3B USD, Media
FAVORABLE

“Online Sales Success Attributed to Ease of Use and Platform Integrations”

5.0
Jan 9, 2026
It has been an integral part of our organisations online sales successes over recent years
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 7th December 2023

BigCommerce is a widely-used Open SaaS ecommerce platform that enables businesses of various scales to develop and expand their online presence. The key problem it addresses is the integration of advanced enterprise-level features, flexibility, and performance in an easy-to-use platform. The platform is utilized by a myriad of B2C and B2B organizations across multiple countries and industries to create aesthetically appealing and interactive online stores. BigCommerce's primary operations are based in Austin with additional workplaces in London, Kyiv, San Francisco, and Sydney.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
2009
Head office location
Austin, United States
Number of employees
1001 - 5000
Website
http://www.bigcommerce.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: BigCommerce

BigCommerce Likes & Dislikes

Like

The platform is easy to use, the integrations extensive and the support and aftercare is exceptional

Like

I like the variant sku options the best.

Like

Built-in functionalities offered by the platform are good, so you can implement an e-commerce base solution without additional developments. MACH architecture is a modern approach that offers a lot of advantages. It offers a good flexibility, so you can integrate with third-party systems in an easy way. Scalability is designed to highly grow the business solution

Dislike

Lack of multi-storefront support (initially) API account management Stencil

Dislike

I wish there were sales reports we could run that included variant skus and did not have to run a separate report for those.

Dislike

Sometimes, special requirements may imply third-party integrations. The learning curve is not trivial to configure/administrate the platform. Customization of the platform is not easy, as it is a SaaS solution, so it has to be made via apps

Top BigCommerce Alternatives

Logo of Shopify
1. Shopify
4.4
(40 Ratings)
Logo of Commerce Cloud
2. Commerce Cloud
4.2
(17 Ratings)
Logo of Adobe Commerce
3. Adobe Commerce
4.6
(13 Ratings)
View All Alternatives

Peer Discussions

BigCommerce Reviews and Ratings

Showing data for 2 ratings and reviews for E-Commerce Integration market. View all 216 ratings and reviews across markets for a complete picture.

4.5

(2 Ratings)

Rating Distribution

5 Star
50%
4 Star
50%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

5.0

Integration & Deployment

5.0

Service & Support

5.0

Product Capabilities

4.5

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Software Developer
    1B-10B USD
    Media
    Review Source

    Online Sales Success Attributed to Ease of Use and Platform Integrations

    5.0
    Jan 9, 2026
    It has been an integral part of our organisations online sales successes over recent years
  • CHIEF MARKETING OFFICER
    <50M USD
    Services (non-Government)
    Review Source

    Great tool for a robust online store with a good app marketplace

    4.0
    May 12, 2025
    Overall BigCommerce meets our nees for an ecommerce store. Their customer support is helpful and we are happy with the software.
  • DXP SPECIALIST & TECHNICAL LEADER
    50M-1B USD
    Banking
    Review Source

    Modern, Flexible Platform Offers Robust Growth for Medium Businesses

    4.0
    Apr 22, 2025
    It is a modern and flexible platform, API-first, SaaS based, powerful for medium companies, but, in some cases, it needs third-party integrations, and it can be a problem in lower plans due to its limitations.
Showing Result 1-3 of 3

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