BigCommerce is a widely-used Open SaaS ecommerce platform that enables businesses of various scales to develop and expand their online presence. The key problem it addresses is the integration of advanced enterprise-level features, flexibility, and performance in an easy-to-use platform. The platform is utilized by a myriad of B2C and B2B organizations across multiple countries and industries to create aesthetically appealing and interactive online stores. BigCommerce's primary operations are based in Austin with additional workplaces in London, Kyiv, San Francisco, and Sydney.
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The platform is easy to use, the integrations extensive and the support and aftercare is exceptional
I like the variant sku options the best.
Built-in functionalities offered by the platform are good, so you can implement an e-commerce base solution without additional developments. MACH architecture is a modern approach that offers a lot of advantages. It offers a good flexibility, so you can integrate with third-party systems in an easy way. Scalability is designed to highly grow the business solution
Lack of multi-storefront support (initially) API account management Stencil
I wish there were sales reports we could run that included variant skus and did not have to run a separate report for those.
Sometimes, special requirements may imply third-party integrations. The learning curve is not trivial to configure/administrate the platform. Customization of the platform is not easy, as it is a SaaS solution, so it has to be made via apps
