Overall a strong solution for automating AR. Cash application and collections workflows significantly improved our match rates, reduced unapplied cash and gave the team clear, prioritised worklists. Integration to the ERP and banks was smooth and implementation team and customer success were engaged and helpful. The UI is generally intuitive but can feel click-heavy and performance slows on very large worklists. pricing is premium and modules mature at different paces so roadmap alignment matters. Support is responsive, though resolution times can vary on complex issues. Overall, it delivers meaningful DSO and productivity gains with manageable trade-offs

Overall experience has been good. However support and monitoring of the process is not always reliable.