Name: Capgemini Finance and Accounting Business Process Outsourcing Services
Rating: 4.3 (61 reviews)

Overview

Service Information on Capgemini Finance and Accounting Business Process Outsourcing Services

Updated 13th October 2025

What is Capgemini Finance and Accounting Business Process Outsourcing Services?

Capgemini Finance and Accounting Business Process Outsourcing Services is a service designed to help organizations optimize finance and accounting operations by leveraging process automation, technology integration, and standardized workflows. The service covers functions such as accounts payable, accounts receivable, general ledger accounting, financial reporting, procurement, cash management, and compliance. It aims to improve process efficiency, accuracy, and scalability for businesses seeking to streamline financial administration and reduce operational risk. The service supports digital transformation initiatives and enables organizations to focus on core business objectives while maintaining control over financial processes.

Overall experience with Capgemini Finance and Accounting Business Process Outsourcing Services

Director of Finance

3B - 10B USD, Travel and Hospitality

FAVORABLE

“Exceptional AR Delivery Team Leadership with Room for Improved Expansion Execution”

4.0

Dec 18, 2025

The Capgemini AR leadership team has been amazing! They are always willing to go the extra mile for our BPM team and our customers. They always make themselves available and we appreciate them so much!

Automation Engineer

10B - 30B USD, Energy and Utilities

CRITICAL

“CAPGEMINI is better placed cost wise”

3.0

Aug 6, 2023

Overall experience is average but they are very affordable with respect to billing and flexibility

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.

For Market:
Finance and Accounting Business Process Outsourcing

About Company

Company Description

Capgemini centers on assisting businesses through their transformation and management process by effectively utilizing technological resources. With an expansive team comprising of 350,000 members, the company has a wide reach that extends to over 50 countries worldwide. Given a strong heritage spanning 55 years and deep-seated industry expertise, Capgemini handles varied business needs. These range from strategy and design to operations. The evolving world of technology, including aspects such as cloud, data, AI, connectivity, software, digital engineering, and platforms, is continuously fueling its operations.

Company Details

Company type

Public

Head office location

Paris, France

Number of employees

10001+

Website

https://www.capgemini.com

Do You Manage Peer Insights at Capgemini?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Capgemini Finance and Accounting Business Process Outsourcing Services

Deciding Factors: Capgemini Finance and Accounting Business Process Outsourcing Services Vs. Market Average

Performance of Capgemini Finance and Accounting Business Process Outsourcing Services Across Market Features

Capgemini Finance and Accounting Business Process Outsourcing Services Likes & Dislikes

The willingness to grow from the leadership team....as this rolls down to the service staff.

1. Flexibility 2.Cost model 3. Caring managers

Flexibility to adapt to changing needs of our business, solutions-oriented approaches, collaborative spirit.

I struggled with the pace of the expansion and felt it moved too quickly, which led to a significant amount of clean up during and afterwards. Throughout the process, I did not feel that my concerns were fully heard by the transition team. In contrast, the business and delivery teams were much more receptive and understanding and did what they could with the challenges I raised. However, it often felt that the transition team ultimately overrode a lot of these requests, which made it feel like less of a partnership.

1. Lack of innovation 2. Lack of knowledge transfer techniques 3. Overall resource skill level are not par with the requirement

At times, metrics/SLAs/KPIs differ and we frequently need to review and have Capgemini adjust based upon our unique scoring systems. Reporting can be challenging at times to trust the data.

Top Capgemini Finance and Accounting Business Process Outsourcing Services Alternatives

Peer Discussions

Capgemini Finance and Accounting Business Process Outsourcing Services Reviews and Ratings

Recommended Gartner Insights

This service may contain translations provided by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Gartner's use of this provider is for operational purposes and does not constitute an endorsement of its products or services.

1B-10B USD

Travel and Hospitality

Review Source

Exceptional AR Delivery Team Leadership with Room for Improved Expansion Execution

Manager

10B+ USD

Consumer Goods

Long-term vendor relationship grounded in adaptability, collaboration and service with opportunities to enhance reporting and data analytics for clients.

Dec 29, 2025

Capgemini has been a trusted partner for many years and has held to delivering the services and quality outcomes needed to move our business forward.

VP, Finance

Energy and Utilities

Strong Teamwork and Service Noted, With Room for Technological Improvement

Jan 28, 2026

Great overall service delivery - responsive team and bring knowledge to the front in the relationship.

Finance Manager

Product Ownership and Task Fulfillment Meet Expectations Without Noted Disadvantages

5.0

Jan 20, 2026

Service and Team are ultimate and high at delivery and service

Capgemini Team Shows Increased Hotel Satisfaction Through Continuous Improvement Efforts

Dec 15, 2025

The Capgemini Team has exceptionally evolved and improved through out the years. Despite the obstacles we have, the team's commitment, flexibility and hard work resulted in better results and increased hotel satisfaction.

Overview

Service Information on Capgemini Finance and Accounting Business Process Outsourcing Services

What is Capgemini Finance and Accounting Business Process Outsourcing Services?

Capgemini Finance and Accounting Business Process Outsourcing Services Pricing

Overall experience with Capgemini Finance and Accounting Business Process Outsourcing Services

“Exceptional AR Delivery Team Leadership with Room for Improved Expansion Execution”

“CAPGEMINI is better placed cost wise”

Badges

About Company

Company Description

Company Details

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Capgemini Finance and Accounting Business Process Outsourcing Services

Deciding Factors: Capgemini Finance and Accounting Business Process Outsourcing Services Vs. Market Average

Performance of Capgemini Finance and Accounting Business Process Outsourcing Services Across Market Features

Capgemini Finance and Accounting Business Process Outsourcing Services Likes & Dislikes

Top Capgemini Finance and Accounting Business Process Outsourcing Services Alternatives

Peer Discussions

Capgemini Finance and Accounting Business Process Outsourcing Services Reviews and Ratings

Recommended Gartner Insights

About Company

Company Description

Company Details

Capgemini Finance and Accounting Business Process Outsourcing Services Likes & Dislikes

Recommended Gartner Insights

Top Capgemini Finance and Accounting Business Process Outsourcing Services Alternatives

Capgemini Finance and Accounting Business Process Outsourcing Services Reviews and Ratings

Performance of Capgemini Finance and Accounting Business Process Outsourcing Services Across Market Features

Deciding Factors: Capgemini Finance and Accounting Business Process Outsourcing Services Vs. Market Average

Exceptional AR Delivery Team Leadership with Room for Improved Expansion Execution

Long-term vendor relationship grounded in adaptability, collaboration and service with opportunities to enhance reporting and data analytics for clients.

Strong Teamwork and Service Noted, With Room for Technological Improvement

Product Ownership and Task Fulfillment Meet Expectations Without Noted Disadvantages

Capgemini Team Shows Increased Hotel Satisfaction Through Continuous Improvement Efforts

4.3

(61 Ratings)

Rating Distribution

Customer Experience

Service Capabilities

Reviewer Insights for: Capgemini Finance and Accounting Business Process Outsourcing Services

1. Genpact Finance and Accounting Business Process Outsourcing Services

2. EXL Finance and Accounting Business Process Outsourcing Services

3. Accenture Finance and Accounting Business Process Outsourcing Services