Overview
Service Information on Capgemini Finance and Accounting Business Process Outsourcing Services
What is Capgemini Finance and Accounting Business Process Outsourcing Services?
Capgemini Finance and Accounting Business Process Outsourcing Services Pricing
Overall experience with Capgemini Finance and Accounting Business Process Outsourcing Services
“Exceptional AR Delivery Team Leadership with Room for Improved Expansion Execution”
“CAPGEMINI is better placed cost wise”
About Company
Company Description
Capgemini centers on assisting businesses through their transformation and management process by effectively utilizing technological resources. With an expansive team comprising of 350,000 members, the company has a wide reach that extends to over 50 countries worldwide. Given a strong heritage spanning 55 years and deep-seated industry expertise, Capgemini handles varied business needs. These range from strategy and design to operations. The evolving world of technology, including aspects such as cloud, data, AI, connectivity, software, digital engineering, and platforms, is continuously fueling its operations.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: Capgemini Finance and Accounting Business Process Outsourcing Services
Deciding Factors: Capgemini Finance and Accounting Business Process Outsourcing Services Vs. Market Average
Performance of Capgemini Finance and Accounting Business Process Outsourcing Services Across Market Features
Capgemini Finance and Accounting Business Process Outsourcing Services Likes & Dislikes
The willingness to grow from the leadership team....as this rolls down to the service staff.
1. Flexibility 2.Cost model 3. Caring managers
Flexibility to adapt to changing needs of our business, solutions-oriented approaches, collaborative spirit.
I struggled with the pace of the expansion and felt it moved too quickly, which led to a significant amount of clean up during and afterwards. Throughout the process, I did not feel that my concerns were fully heard by the transition team. In contrast, the business and delivery teams were much more receptive and understanding and did what they could with the challenges I raised. However, it often felt that the transition team ultimately overrode a lot of these requests, which made it feel like less of a partnership.
1. Lack of innovation 2. Lack of knowledge transfer techniques 3. Overall resource skill level are not par with the requirement
At times, metrics/SLAs/KPIs differ and we frequently need to review and have Capgemini adjust based upon our unique scoring systems. Reporting can be challenging at times to trust the data.
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Peer Discussions
Capgemini Finance and Accounting Business Process Outsourcing Services Reviews and Ratings
- Director of Finance1B-10B USDTravel and HospitalityReview Source
Exceptional AR Delivery Team Leadership with Room for Improved Expansion Execution
The Capgemini AR leadership team has been amazing! They are always willing to go the extra mile for our BPM team and our customers. They always make themselves available and we appreciate them so much! - Manager10B+ USDConsumer GoodsReview Source
Long-term vendor relationship grounded in adaptability, collaboration and service with opportunities to enhance reporting and data analytics for clients.
Capgemini has been a trusted partner for many years and has held to delivering the services and quality outcomes needed to move our business forward. - VP, Finance1B-10B USDEnergy and UtilitiesReview Source
Strong Teamwork and Service Noted, With Room for Technological Improvement
Great overall service delivery - responsive team and bring knowledge to the front in the relationship. - Finance Manager1B-10B USDConsumer GoodsReview Source
Product Ownership and Task Fulfillment Meet Expectations Without Noted Disadvantages
Service and Team are ultimate and high at delivery and service - Director of Finance1B-10B USDTravel and HospitalityReview Source
Capgemini Team Shows Increased Hotel Satisfaction Through Continuous Improvement Efforts
The Capgemini Team has exceptionally evolved and improved through out the years. Despite the obstacles we have, the team's commitment, flexibility and hard work resulted in better results and increased hotel satisfaction.