Finance and Accounting Business Process Outsourcing Reviews and Ratings

What is Finance and Accounting Business Process Outsourcing?

Gartner defines finance and accounting (F&A) business process outsourcing (BPO) as the use of third-party outsourcing service providers to handle transactional finance processes such as purchase-to-pay, order-to-cash and record-to-report. BPO service providers remotely connect to clients’ systems to carry out these operations. BPO service providers can also offer proprietary or partnered process automation solutions to enhance transactional processing efficiency. F&A BPO services are typically delivered from global delivery centers.

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Genpact is a global professional services firm that focuses on delivering outcomes that facilitate business transformations. It builds a culture of entrepreneurship and inclusivity among its sizable global team, enabling them to experiment and embrace opportunities. Genpact transforms a client's vision into reality by combining substantial business and industry expertise with innovative and diverse viewpoints. The firm's commitment to innovation involves the utilization of data, tech, and AI services to design, build, and overhaul businesses, thus delivering competitive advantages.

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EXL is a data analytics and digital operations and solutions company. It partners with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to generate insights from data and deliver outcomes for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others.

Recognizing that businesses have unique needs, cultures, goals, and existing technological set-ups, EXL emphasizes collaboration and flexibility in its approach. EXL also aids in the scaling of AI, Generative AI and digital usage, redesigning operating models for added efficiency, and facilitating quicker, more effective decision-making. EXL looks into the entire value chain of a business to integrate impactful strategies and deliver successful outcomes that align with the goals of the business.

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Accenture is a professional services corporation that has global capabilities in cloud, digital, and security domains. With proficiency and dexterity spanning across more than 40 sectors, Accenture provides a range of services such as Strategy and Consulting, Technology and Operations Services. It also features something named Accenture Song, powered by an extensive network of Advanced Technology and Intelligent Operations centers. It caters to clients in more than 120 countries, harnessing the capability of transforming changes into values to foster shared success.

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Capgemini centers on assisting businesses through their transformation and management process by effectively utilizing technological resources. With an expansive team comprising of 350,000 members, the company has a wide reach that extends to over 50 countries worldwide. Given a strong heritage spanning 55 years and deep-seated industry expertise, Capgemini handles varied business needs. These range from strategy and design to operations. The evolving world of technology, including aspects such as cloud, data, AI, connectivity, software, digital engineering, and platforms, is continuously fueling its operations.

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Wipro Limited is a technology services and consulting company that concentrates on developing innovative solutions for complex digital transformation issues. Its capabilities span from consulting, design, engineering, to operations, enabling companies to meet their strategic objectives and establish resilient, future-proof businesses. Servicing countries worldwide, part of its commitment involves ensuring success in a constantly evolving global business scene. Additionally, Wipro takes a non-discriminatory approach towards employment, making all decisions without prejudiced views on an individual's background, disability or sexual orientation.

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Infosys is a company concentrated on providing digital services and consultation on a global scale. Originating from over 30 years of managing the infrastructures of significant global corporations, Infosys guides businesses through their digital transformation process. This is achieved by reinforcing the organization with an AI-controlled center that aids in outlining the implantation of modifications and by enhancing the industry with scalable agile digital. This approach aims to deliver unprecedented levels of organizational efficiency and consumer satisfaction. Furthermore, Infosys places a strong emphasis on continual learning to promote regular enhancement through the cultivation and transfer of digital proficiency, knowledge, and notions derived from its innovation ecosystem.

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WNS (Holdings) Limited (NYSE: WNS) is a global digital-led Business Process Management (BPM) company. WNS combines deep industry knowledge with technology, analytics, and process expertise to co-create innovative, digitally led transformational solutions with over 600 clients across various industries. WNS delivers an entire spectrum of BPM solutions including industry-specific offerings, customer experience services, finance and accounting, human resources, procurement, and research and analytics to re-imagine the digital future of businesses. As of June 30, 2024, WNS had 60,513 professionals across 64 delivery centers worldwide including facilities in Canada, China, Costa Rica, India, Malaysia, the Philippines, Poland, Romania, South Africa, Sri Lanka, Turkey, the United Kingdom, and the United States.

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TCS, part of the Tata group, focuses on shaping the future through innovation, technology and the utilization of collective knowledge. It is a multinational organization based in India, with consultants placed in various countries around the world, with notable skills and expertise. They work diligently to provide technology solutions that resolve critical business challenges. TCS is also noted for proactive stances on critical global issues, resulting in recognition in various sustainability indices. It operates within business principles aligned towards achieving sustainable growth.

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Datamatics Dextara Digital is a Salesforce Summit (Platinum) Consulting and ISV partner and has more than 250 Salesforce certifications. The company has worked on over 600 Salesforce projects for more than 150 global customers on products such as Einstein/AI, CPQ, Manufacturing Cloud, Health Cloud, Sales Cloud, MuleSoft, Service Cloud, and Revenue Cloud, amongst others. Additionally, Dextara Digital has developed purpose-built products such as Dextara CPQ, DXHealth+, and, DXTemplates, all available on Salesforce AppExchange.

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Deloitte is a multinational entity that incorporates several independent firms on a global scale, each one serving their clients' growth and success areas. The main aim is to provide sound and professional guidance resulting in their clients emerging as the frontrunners of their respective domains. The parent entity, Deloitte Touche Tohmatsu Limited, is the overseer of this vast network of member firms spread worldwide, though each firm retains its legal autonomy. The diversity of the talent housed in Deloitte is channelized to deliver optimal solutions tailored to their clients' specific needs. The onus is put on businesses and individuals to seek professional advice before making decisions affecting their financials. Deloitte's offerings are general and do not serve as professional advice targeted for unique cases. Their ultimate goal is to utilize the wealth of knowledge at disposal for the betterment of their clients and the collective society, resulting in a robust organization.

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HCLTech  (formerly Hindustan Computers Limited) is an Indian multinational information technology (IT) services and consulting company headquartered in Noida. It emerged as an independent company in 1991 when HCL entered into the software services business. The company has offices in 52 countries and over 210,966 employees.

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Sutherland is a company specializing in digital transformation with an emphasis on cultivating exceptional experiences for both customers and employees. With a history spanning 35 years, the company focuses on utilizing IP and automation to construct AI-fueled products and platforms. The entity centralizes its business model on prioritizing the customers of its clients and ensuring measurable growth. It comprises a diverse team of international professionals committed to operational efficacy and cultural harmony. This approach is summarized under the banner of 'One Sutherland'.

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IBM is a well-established entity focused on technology and development. The primary mission revolves around fostering technological growth and enhancing infrastructure, achieved through focused developments and consulting services. By encouraging inventiveness and innovation, it is geared towards facilitating the transition of theoretical ideas into practical realities, thus improving global functionalities. IBM brings about transformation by creating advanced solutions that reshape and redefine the world.

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Cognizant is focused on engineering modern businesses. The main problem it resolves is helping clients with modernization of their technology, reimagining their processes, and transforming their experiences to adapt to the rapidly changing world. Thus, the main goal of the company is to facilitate improvement in everyday life.

Cognizant helps companies modernize technology, reimagine processes and transform experiences so they stay ahead in a fast-changing world.

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CES has been a trusted global provider of Technology and Business Process Modernization(BPM) services for enterprise clients for the past three decades. By deploying proven processes, specialist skills, and robust proprietary solutions, we help a range of business verticals with industry-leading IT & ITES solutions to meet their current business needs and future growth objectives. With a collaborative approach, our multi-location engagement teams work like an extension of your team.

Leveraging our end-to-end services, which include Digital Transformation Enablement, Business Process Modernization (BPM), Enterprise Application Services, Managed IT, Cloud SaaS, Renewables, Cyber Security services, and more, we drive operational efficiency, cost optimization, automation, and innovation across your functions and processes.

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Exela Technologies is a business process automation (BPA) leader, leveraging a global footprint and proprietary technology to provide digital transformation solutions enhancing quality, productivity, and end-user experience. With decades of experience operating mission-critical processes, Exela serves a growing roster of more than 4,000 customers throughout 50 countries, including over 60% of the Fortune® 100.

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Conduent provides digital business solutions and services which are incorporated in a wide range of domains such as the commercial, government, and transportation sectors. Utilizing advanced technologies like cloud computing, artificial intelligence, machine learning, automation, and advanced analytics, the company offers services that are crucial for various operations. The main aim is to digitally transform the functionalities of its clients to enhance customer experiences, optimize performance, increase efficiency, and decrease expenses. With a dedicated global team of about 60,000 associates, Conduent offers expertise in process management and applies advanced technologies effectively. The services provided by the company encompass the delivery of nutrition assistance payments, customer service interactions, HR services for numerous employees, and processing of numerous tolling transactions daily.

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Osource Global is a provider of end-to-end business process outsourcing services and tech-driven B2B SaaS solutions. We combine our operational experience with technical expertise to deliver high-impact outsourcing solutions to companies. Osource Global provides a wide range of business processes and technology services including Vendor Payment, Employee Expense Management, Fixed Asset Capitalization & Management, Receivables Management, Payroll, Staffing, Analytics, Software, and Information Security Consulting. Additionally, Osource has a suite of business process solutions under Onex, including P2P, HRMS, contract management, BPM, reconciliation, and other similar solutions.

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Teleperformance is a global leader in digital business services, blending the best of advanced technology with human empathy to deliver enhanced customer care that is simpler, faster, and safer for the world’s biggest brands and their customers. The Group’s comprehensive, AI-powered service portfolio ranges from front-office customer care to back-office functions, including Trust and Safety services that help defend both online users and brand reputation. It also offers a range of specialized services such as collections, interpreting and localization, visa and consular services, and recruitment process outsourcing services. With 500,000 inspired and passionate people speaking more than 300 languages, the Group’s global scale and local presence allows it to be a force of good in supporting communities, clients, and the environment.

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Premier provides knowledge process outsourcing solutions for various sectors such as financial services, healthcare, consumer products, e-commerce, and home services. Its aim is to integrate seamlessly into its clients' business processes by matching their culture, values, and goals. Utilizing a global workforce and technology-powered solutions, Premier introduces an innovative concept of co-sourcing services, which is a blend of outsourcing approaches, across key business functions using a right-shoring model. Since 2003, Premier NX has been delivering value to its clients.

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