Overview
Service Information on Genpact Finance and Accounting Business Process Outsourcing Services
What is Genpact Finance and Accounting Business Process Outsourcing Services?
Genpact Finance and Accounting Business Process Outsourcing Services Pricing
Overall experience with Genpact Finance and Accounting Business Process Outsourcing Services
“Seamless integration with Genpact to enhance Finance Operations”
“Service Level Agreement Performance Falls Short Despite Friendly And Affordable Team”
Badges
About Company
Company Description
Genpact is a global professional services firm that focuses on delivering outcomes that facilitate business transformations. It builds a culture of entrepreneurship and inclusivity among its sizable global team, enabling them to experiment and embrace opportunities. Genpact transforms a client's vision into reality by combining substantial business and industry expertise with innovative and diverse viewpoints. The firm's commitment to innovation involves the utilization of data, tech, and AI services to design, build, and overhaul businesses, thus delivering competitive advantages.
Company Details
Do You Manage Peer Insights at Genpact?
Access Vendor Portal to update and manage your profile.
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
User Sentiment About Genpact Finance and Accounting Business Process Outsourcing Services
Reviewer Insights for: Genpact Finance and Accounting Business Process Outsourcing Services
Performance of Genpact Finance and Accounting Business Process Outsourcing Services Across Market Features
Genpact Finance and Accounting Business Process Outsourcing Services Likes & Dislikes
Genpact has added significant value by bringing in best practices and innovative solutions that align with our goals to drive our operations. Their ability to integrate seamlessly with our internal teams has ensured smooth execution and measurable outcomes. Ensuring we are working together as one team will drive the long-term sustainability of our operations. Genpact has also shown a strong commitment to understanding our business needs and bringing this together with their expertise in process optimisation I am excited by the future we will create together
The price and the friendliness of the members of the organization in helping prepare the BPO process.
Innovative thinking is a key strength, it drives continue productivity improvement and process optimization Boundrelyss support to hotels is truly impressive, they don't just provide services, but work as one team to support hotels to achieve common goals. Excellent performance delivered, it is consistent and reliable, and demonstrate exceptional professional expertise in hospitality
The only drawback to the engagement is the physical distance between the teams. While our collaboration tools make working together seamless, the inability to meet face to face regularly can sometime limit the spontaneous problem solving and relationship building. Coming together every couple of months means that deeper discussions and alignment get compressed and may feel rushed.
The initial structure versus what they ended up providing was different, the company seemed more inexperienced than they had initially let on, what they put on paper and what was done operationally were incongruent.
Hotels might have some individual needs that are not matched in standard SSC model/process; Genpact worked with our team for the change management
Top Genpact Finance and Accounting Business Process Outsourcing Services Alternatives
Peer Discussions
Genpact Finance and Accounting Business Process Outsourcing Services Reviews and Ratings
- Finance Associate1B-10B USDRetailReview Source
Seamless integration with Genpact to enhance Finance Operations
Working with Genpact has been a highly collaborative and professional experience. Their team consistently demonstrates strong domain expertise and a proactive approach to problem solving, which has helped to streamline some of our finance processes. Communication has been clear and timely, and they have shown flexibility in adapting to our evolving business needs. This level of responsiveness has contributed to building trust and a positive working relationship - Finance Manager1B-10B USDTravel and HospitalityReview Source
Value-Driven Outcomes and Multilingual Support Enhance Hotel Operations Effectiveness
High quality of service delivered- The service quality has been consistently outstanding. We have received reliable, accurate, and timely service. Value beyond cost delivered - business outcomes - We're impressed by the value they provide beyond just the contractual cost. The outcome - driven approach has directly contributed to our business results, including improved operational efficiency and a better overall experience for our users. Process Transformation - the robust methodology, combined with deep domain knowledge, has streamlined our operations and driven significant productivity improvement through automation. Customer centricity - this is reflected in every interaction. They take the time to understand our unique needs and actively seek our feedback and ensuring their resolutions are always algins with our goals. Scale and multilingual support for the operations - they provide scaled and multilingual support with a strong hospitality talent pool. - VP, Finance1B-10B USDIT ServicesReview Source
Genpact's Metric-Driven Approach and A.I. Enabled Solutions Provide A Competitive Edge
I've partnered with Genpact for over a decade across 2 different organizations, and they have consistently delivered on promises, provided metric-driven insights, and have established personal connections with my businesses to ensure open communication and rapid time to response. - Director of Finance1B-10B USDHealthcare and BiotechReview Source
Partnering with Genpact for tech and domain expertise enabled high impact transformation and service delivery
Genpact delivers high quality services by improving process maturity, decision making and consistently exceeding commitments. They are driving value and customer experience for us as a client by running together the digital AI transformation agenda. We leverage their expertise in domain, data tech AI, technology and analytics to achieve our targets. They are very client centric and also help us with strategic advisory. - Director of Finance10B+ USDConsumer GoodsReview Source
Genpact as a Partner drive zero surprise operations, with full focus on bringing and recommending best from the industry to transform our processes
Seamless global delivery of the Outsourced activities enabling our retains team to focus on value added activities. More than 50% standardized process across Genpact scope. Global COE's created for Key processes. 100% touchless reporting in FP&A. AI/ML Solution on automation for creation & parking of Manual Journal entries first in the industry.