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  3. Care Experience Platform
Logo of Care Experience Platform

Care Experience Platform

byOneview Healthcare
in Next-Generation Interactive Patient Care (Retired)
5.0

Overview

Product Information on Care Experience Platform

Updated 13th October 2025

What is Care Experience Platform?

Care Experience Platform is a software that facilitates patient engagement and communication within healthcare settings. The software enables integration of clinical information, entertainment, education, and patient feedback into a unified platform accessible through bedside devices or personal devices. It provides features such as real-time access to health records, interactive patient education, and secure messaging between patients and care teams. The software supports workflow optimization for care providers by delivering patient requests and notifications directly to the relevant hospital staff. By offering tools for information sharing, education, and communication, the software aims to enhance patient participation, streamline information flow, and support operational efficiencies in healthcare organizations.

Care Experience Platform Pricing

The Care Experience Platform software uses a subscription-based pricing model, typically structured per bed or per user, depending on the configuration agreed upon by healthcare providers. The software may offer different feature tiers and additional modules that can be added based on operational needs, and pricing may vary according to implementation scale and customization requirements.

Overall experience with Care Experience Platform

Sr Consultant
250M - 500M USD, IT Services
FAVORABLE

“Care Platform review”

5.0
Jan 25, 2022
Provides a single view of the patient which is one of most required functionality along with integrations. Great product and customer support and is beneficial to the industy
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 7th December 2023

Oneview Healthcare is a team that focuses on personalizing care experiences. Using a digital platform that unifies a facility's systems, content, and services, they aid healthcare providers in residential and patient flow management. By introducing dedicated touch and TV devices at the point of care, care automation is made more efficient. The company has contributed to over a million episodes of patient care. Oneview Healthcare operates internationally from offices in Sydney, Melbourne, Chicago, and Dublin offering solutions that reflect their rich global diversity and innovative edge.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
2008
Head office location
Blackrock, Ireland
Number of employees
51 - 200
Website
http://www.oneviewhealthcare.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Care Experience Platform
Performance of Care Experience Platform Across Market Features

Care Experience Platform Likes & Dislikes

Like

User friendliness and adoption is very easy Easy for families to monitor and access patient data

Like

is delivering what we needed it to

Dislike

Need some more connectors for integrations

Dislike

nothing so far

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Peer Discussions

Care Experience Platform Reviews and Ratings

5.0

(2 Ratings)

Rating Distribution

5 Star
100%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

5.0

Service & Support

5.0

Product Capabilities

5.0

Filter Reviews
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Last 12 Months
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Reviewer's Job Function
  • Sr Consultant
    50M-1B USD
    IT Services
    Review Source

    Care Platform review

    5.0
    Jan 25, 2022
    Provides a single view of the patient which is one of most required functionality along with integrations. Great product and customer support and is beneficial to the industy
  • CX Strategist Northern Europe
    50M-1B USD
    Telecommunication
    Review Source

    highly recommend

    5.0
    Dec 13, 2021
    we have really enjoyed our experience with care experience so far, enjoyable sales process and good implementation
Showing Result 1-2 of 2

Recommended Gartner Research

  • Market Guide for Next-Generation Interactive Patient Care (Retired)

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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