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  1. Home
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  3. CerteroX ITAM
Logo of CerteroX ITAM

CerteroX ITAM

byCertero
in Hardware Asset Management Tools
4.7

Overview

Product Information on CerteroX ITAM

Updated 21st May 2026

What is CerteroX ITAM?

Total Control of Your IT spend. CerteroX ITAM delivers complete hardware asset management, device ownership, lifecycle control and spend optimization from a single platform. Discover and inventory everything — from end-user devices, datacentres and cloud environments to granular SNMP network equipment detail such as switch ports and printer toner levels. AI insights surface actionable recommendations, supporting strategic decision-making and keeping IT teams responsive to business needs. Eliminate ghost devices, reduce wasted IT spend, and strengthen data security with accurate, real-time asset intelligence. CerteroX ITAM integrates with MCP and any ITSM or ESM solution — including ServiceNow — automatically populating CIs and keeping your CMDB current without manual effort. Combine CerteroX ITAM with CerteroX SAM, SaaS and Cloud Management for Next-Generation, AI-powered, Hybrid IT Asset Management. See everything. Optimize IT spend. Data you can trust — decisions you can prove.

CerteroX ITAM Pricing

CerteroX ITAM software offers a subscription pricing model typically based on the number of managed devices or endpoints within an organization, with additional costs depending on required modules and solution deployment options, including: - On-Premises - Multi / Single Tennat SaaS Hosting - Active Health & Deployment Supported Managed Service

CerteroX ITAM Product Images

Discovery overview
Discovery overview

Overall experience with CerteroX ITAM

Operations Manager
<50M USD, Software
FAVORABLE

“Effective IT Environment Tracking With Challenges In Configuration And Custom Reporting”

4.0
Mar 13, 2026
The platform provides strong visibility across hardware, software, SaaS, and cloud assets, which helps create a reliable single source of truth for managing the entire IT estate.
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 29th May 2026

Certero is a next-generation, AI-powered hybrid IT Asset Management company, delivering enterprise-grade solutions that transform complexity into clarity across the modern IT landscape. CerteroX solutions bring visibility, observability, management and governance over hybrid IT infrastructure and spending, from networks, hardware and software lifecycles through to managing SaaS, cloud FinOps, Shadow IT and AI. Built from the ground-up by Certero to be unified and not a patchwork of acquired toolsets, CerteroX eliminates blind spots, highlights asset redundancy, drives IT spend optimization and provides evidence of compliance across the entire IT estate. AI-driven automation and powerful integrations into business systems such as ITSM/ESM platforms provides clarity beyond asset management. Federated ‘Command Center’ reporting provides a single pane of glass for CXOs, turning data you can trust into decisions you can prove. Cut waste, control spend and reduce risk with CerteroX.

Company Details

Updated 29th May 2026
Company type
Private
Year Founded
2007
Head office location
Warrington, United Kingdom
Number of employees
11 - 50
Website
https://certero.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

CerteroX ITAM Reviews and Ratings

4.8

(13 Ratings)

Rating Distribution

5 Star
85%
4 Star
15%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.9

Integration & Deployment

4.6

Service & Support

4.9

Product Capabilities

4.6

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  • Operations Manager
    <50M USD
    Software
    Review Source

    Effective IT Environment Tracking With Challenges In Configuration And Custom Reporting

    4.0
    Mar 13, 2026
    The platform provides strong visibility across hardware, software, SaaS, and cloud assets, which helps create a reliable single source of truth for managing the entire IT estate.
  • IT Associate
    50M-1B USD
    Consumer Goods
    Review Source

    Daily use is seamless and support interactions are genuinely positive

    5.0
    Jun 4, 2026
    I've been shocked by the support I've received in the past from the engineering team at Certero - they're the best, friendliest, most knowledgeable that I've ever had the pleasure of working with. Opening a ticket doesn't bring about the typical ennui and existential dread - I look forward to chatting and working with them and it is always a genuine joy to chat with anyone from their team.
  • SOFTWARE ASSET CONFIGURATION MANAGER
    1B-10B USD
    Miscellaneous
    Review Source

    Accurate hardware data and daily updates boost asset confidence

    5.0
    May 19, 2026
    CerteroX SAM and CerteroX ITAM, are invaluable products we use daily within our business. Primarily we use CerteroX SAM as our Primary Software Asset Management tool, but because of the way Certero works and gathers data from many other sources, we also use it to feed into our CMDB, as the main source for creating our Hardware Assets. Hardware related data it collects is accurate and updated daily, giving us confidence that when we need to find specific details about Hardware it is always to hand
  • IT Manager
    50M-1B USD
    Transportation
    Review Source

    Intuitive, simple to use and customizable!

    5.0
    Jun 2, 2026
    We have been using this product for a couple of years now and have been incredibly satisfied with all that has offered to us. The account team as well as the support team have been incredibly responsive to any needs and future product information that could benefit us.
  • IT Associate
    Gov't/PS/Ed
    Education
    Review Source

    Excellent ITAM tool

    5.0
    Jun 4, 2026
    It's very easy to use and the interface is intuitive. It gives me access to data in a single location for mutliple asset types. While network scanning is great for asset discovery, the client allows me to track devices that are not on our network.
Showing Result 1-5 of 13

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Reviewer Insights for: CerteroX ITAM
Performance of CerteroX ITAM Across Market Features

CerteroX ITAM Likes & Dislikes

Like

We really liked the visibility that the platform provides across the entire IT environment. It makes it much easier to track hardware and software assets.

Like

It just WORKS! The only issues we had during implementation centered around defining devices based on SNMP data, but their engineering team took all the data I collected and got everything properly defined.

Like

It is easy to use, its layout is in intuitive, the data is always accurate

Dislike

1. The initial set up and configuration can be complex: Because the platform covers a wide range of asset types, the implementation process can take time to fully configure, especially in large or complex IT environments. 2. Learning Curve: The platform has powerful features, but it may take time for teams to become fully comfortable navigating the interface. 3: Customized Reporting: While the platform provides useful built-in-repots, creating highly customized reports or dashboards sometimes requires additional configuration or expertise to get the exact format you need.

Dislike

n/a

Dislike

The in-built Help section needs work, and can sometimes be out of date, but that said a quick call to the Support team and the information needed was provided