Name: Review of GroWrk
Item: GroWrk
Rating: 3.3
Author: Verified Reviewer

Reviewed in Last 12 Months

How Alternatives Are Selected

1. InvGate Asset Management

By InvGate

4.9

(33 Ratings)

I'm giving it 5 stars because the platform has been a game changer for our asset management. It has delivered consistency, stability, and alignment with our expectations.

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2. Freshservice

By Freshworks

4.3

(14 Ratings)

Freshservice by Freshworks has worked well because it provides a centralized and easy to use platform where both our internal and agents can manage requests through ticketing and automation. However, it doesn't perform well in more complex or heavily customized setups.

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3. Lansweeper

By Lansweeper

4.4

(14 Ratings)

Our overall experience with Lansweeper has been positive. The platform is useful for gaining better visibility into hardware and software assets across the environment, and it helps reduce the manual efforts involved in tracking inventory and system details. What worked well for us was the breadth of asset discovery, the centralized view of devices, and the ability to improve internal awareness of what is deployed across the organization. Where it can take more effort is in fine-tuning coverage, keeping data clean, and aligning the tool with internal processes and reporting expectations.

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4. ServiceNow Hardware Asset Management

By ServiceNow

(14 Ratings)

This tool is excellent in helping us track all our assets through its entire lifecycle, their mobile app is very handy. Main screens are optimized recently for better look and feel but still there are few legacy pages which loads too much details.

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5. IT Glue

By Kaseya

4.2

(14 Ratings)

We ran a POC of IT Glue to evaluate whether it could replace our current mix of spreadsheets, shared drives, and tribal knowledge for IT documentation. For context, we're a community bank with a small IT team, not an MSP so our needs are more internally facing. The core documentation features worked well during the POC. Structured templates for assets, configurations, and passwords were immediately useful, and we could see how it would help us during audits and exams. That said, the platform is clearly built with MSPs as the primary audience, and some of the workflow assumptions don't translate cleanly to an internal IT department at a regulated financial institution. The pricing per user adds up fast for a team our size, especially when you factor in that most of the advanced integrations are geared towards Kaseya's own product stack, which we don't use.

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6. Nomid / MDM Mobile Device Management

By Nomid / MDM

4.7

(10 Ratings)

The overall experience has been good because the platform provides a centralized way to manage and secure company mobile devices. It helps IT team control device settings, deploy apps, and monitor device health from a single dashboard. The main challenges were learning the configuration options during the early setup and ensuring device enrollment worked smoothly across different Android models.

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7. Ivanti Neurons for ITAM

By Ivanti

3.9

(9 Ratings)

Ivanti ITAM is very helpful tool for our org easy to push the updates in the system, reduce the manual intervention and full-scale automation to keep the systems up to date.

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8. AssetExplorer

By ManageEngine

4.2

(7 Ratings)

Manage Engine is very good for managing assets and can easily track inward/outward of assets. You have full visibility of both Hardware and Software assets

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