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  3. Checkr
Logo of Checkr

Checkr

byCheckr
in Background Check Software
4.3

Overview

Product Information on Checkr

Updated 13th October 2025

What is Checkr?

Checkr is a software that provides background check solutions for businesses seeking to automate and streamline the process of screening candidates. The software uses technology to gather and analyze information from various sources such as criminal records, driving histories, and educational qualifications. It supports integration with applicant tracking systems and HR platforms, enabling organizations to manage compliance requirements and risk assessments. Checkr addresses the business problem of manual and time-consuming background verification by offering a platform that delivers faster and consistent results, helping companies make informed hiring decisions and maintain regulatory standards.

Checkr Pricing

Checkr software uses a usage-based pricing model structured around the types and number of background checks performed. The software offers multiple package tiers with varying features such as basic, standard, and premium screenings. Costs may depend on the volume of checks and additional services selected, with custom pricing available for enterprise needs.

Overall experience with Checkr

Director of Human Resources
500M - 1B USD, Travel and Hospitality
FAVORABLE

“Integration, Ease of use, fair chance hiring - multicompany and high volume functionality needs some improvement”

5.0
Oct 13, 2025
Checkr's support and implementation team are oustanding. From the moment I was connected with them, it was evident that they were going to be great partners. They were kind, understanding, and treated our complexities of our organization with ease. We have integrated this with our ATS Vendor iCIMS and the team has done this several times and it was seamless. As an Administrator of the system, I was skeptical that it was so easy to connect. My involvement in setting up the connection was minimal - almost concerning at how easy it was. Our account team is great, but the support team we have to work with to setup via their website is not so great. We use an onsite drug screening vendor and Checkr support has to setup their logins and time and time again, they don't do it right, close our ticket and don't read the request. It's a bit frustrating. On the flip side, we chose Checkr due to their fair chance hiring setup that helps automate a lot of the background checks that may have been flagged previously, but due to fair chance practices, we were able to setup to allow them to proceed through the background check process without delay. As a high volume hiring company, this has saved us hours and hours of time not having to review these.
Staffing Specialist Remote Recruiter
50M - 250M USD, Construction
CRITICAL

“Validity Issues Lead Some Clients to Seek Alternatives for Background Screening”

3.0
Jan 15, 2026
Checkr is pretty fast but is not always proven to be accurate. There has been consistent problems regarding the validity of the information received

About Company

Company Description

Updated 10th September 2024

Checkr is a company that leverages artificial intelligence and machine learning to conduct efficient and compliant background checks. It aims to foster an understanding of changing workforce dynamics and bring fairness and transparency to the hiring process. The advanced screening technology developed by Checkr is designed to create opportunities for all, redefining the future of work. The company's focus is to build a fairer future through innovative technology.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2014
Head office location
San Francisco, United States
Number of employees
1001 - 5000
Website
http://www.checkr.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Checkr
Deciding Factors: Checkr Vs. Market Average
Performance of Checkr Across Market Features

Checkr Likes & Dislikes

Like

The ease of use of the platform, the nice user interface, and the ability for this to so seamlessly connect to ATS systems such as iCIMS is a HUGE highlight.

Like

Multiple types of background checks are available to meet different clients specific needs. There is a fast turnaround usually a few days to get checks back. The process has been easy for the clients that we send the checks too. I like that we have the ability to do the background ourself in office also.

Like

I really like their pricing and their UI! Also the fact that we only use one tool to run criminal background checks across numerous countries vs having to rely on local lawyer firms for each.

Dislike

For high volume multi-company hiring, there are a lot of areas for improvement that Checkr can make. Many screens only show 5-10 items. Searching can be a bit painful and the invoice screen is not searchable or filterable at all. We have voices all of these items to our Account Manager for improvement but we have yet to see much done about this.

Dislike

My main issue is just the accuracy issues we have been dealing with. The issues have caused a few customers to use their own software because ours hasn't been reliable. Results sometimes coming back clear in literally seconds

Dislike

Nothing, really! It does what we need it to do at very competitive pricing and with great UI

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Peer Discussions

Checkr Reviews and Ratings

4.3

(100 Ratings)

Rating Distribution

5 Star
43%
4 Star
41%
3 Star
15%
2 Star
1%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Integration & Deployment

4.3

Service & Support

4.1

Product Capabilities

4.3

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Director of Human Resources
    50M-1B USD
    Travel and Hospitality
    Review Source

    Integration, Ease of use, fair chance hiring - multicompany and high volume functionality needs some improvement

    5.0
    Oct 13, 2025
    Checkr's support and implementation team are oustanding. From the moment I was connected with them, it was evident that they were going to be great partners. They were kind, understanding, and treated our complexities of our organization with ease. We have integrated this with our ATS Vendor iCIMS and the team has done this several times and it was seamless. As an Administrator of the system, I was skeptical that it was so easy to connect. My involvement in setting up the connection was minimal - almost concerning at how easy it was. Our account team is great, but the support team we have to work with to setup via their website is not so great. We use an onsite drug screening vendor and Checkr support has to setup their logins and time and time again, they don't do it right, close our ticket and don't read the request. It's a bit frustrating. On the flip side, we chose Checkr due to their fair chance hiring setup that helps automate a lot of the background checks that may have been flagged previously, but due to fair chance practices, we were able to setup to allow them to proceed through the background check process without delay. As a high volume hiring company, this has saved us hours and hours of time not having to review these.
  • DIRECTOR OF PEOPLE EXPERIENCE
    50M-1B USD
    Media
    Review Source

    Best pricing I've seen for background checks combined with great UI

    5.0
    Oct 29, 2025
    We moved to Checkr because they offer a better UI than other platforms we've used before, but most importantly better pricing and we haven't looked back! It's been fundamental in performing international criminal background checks for our customers. We have people in 70+ countries so a single solution for all of them has proven to be convenient!
  • Staffing Specialist Remote Recruiter
    50M-1B USD
    Construction
    Review Source

    Validity Issues Lead Some Clients to Seek Alternatives for Background Screening

    3.0
    Jan 15, 2026
    Checkr is pretty fast but is not always proven to be accurate. There has been consistent problems regarding the validity of the information received
  • MANAGER, HUMAN RESOURCES
    50M-1B USD
    Telecommunication
    Review Source

    Centralized Services Offer Simplicity and Cost Savings, Support Response Lags Noted

    4.0
    Jul 11, 2025
    Simple, easy and effective - all the services in one place @ a lesser cost.
  • Team Support Specialist II
    50M-1B USD
    Healthcare and Biotech
    Review Source

    You Almost Never Need to Use Customer Service - Thank God

    4.0
    Apr 15, 2025
    It's fast, easy to use and the reports are easily understood.
...
Showing Result 1-5 of 100

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