Overview
Product Information on HireRight
What is HireRight?
HireRight Pricing
Overall experience with HireRight
“ Ease of Use and Scalability in Background Check Solution from HireRight”
“Worldwide Compliance and Candidate Support Offered by HireRight”
About Company
Company Description
HireRight is a global provider of background checks, drug testing, and employment verification services. The company's primary focus is to support the growth and efficiency of all business types, regardless of their size or location. To achieve this, HireRight offers a comprehensive screening solution adaptable to the distinct needs of any organization, thereby enhancing enterprises' confidence in their team and processes. The company's solution is user-friendly and can be seamlessly integrated with existing HR systems. HireRight operates from multiple locations in the U.S. and around the world, including Australia, Canada, Estonia, India, Japan, Mexico, the Philippines, Poland, Singapore, the UAE, and the UK.
Company Details
Do You Manage Peer Insights at HireRight?
Access Vendor Portal to update and manage your profile.
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: HireRight
Deciding Factors: HireRight Vs. Market Average
Performance of HireRight Across Market Features
HireRight Likes & Dislikes
Easy to support high volume multiple parallel checks for big companies.
HireRight offers quite a comprehensive screening service. We are a very global company and we've been able to tailor our screening packages to specific countries and occupations, which meets are different business needs. Fortunately, the tool integrates well with our Applicant Tracking System, Lever, which can save time and automate some of the admin tasks of requesting a new screen for a candidate. Although I don't have first-hand experience, our candidates have provided us feedback that they they felt supported by HireRight, receiving clear and structured requests from them, and providing support when needed.
The best is how i can track everything in one place without chasing people for updates.
The turnaround time for specific local areas can be improved for better usage.
As a user of the product, my biggest complaint is the customer service they provide. When we've encountered issues, especially more technical ones such as an integration, we often can have days pass with no response, with our customer success manager not truly understanding the issue, and not coming to a resolution. HireRight does a great job of taking notes and making sure they track any action taken. However, this can sometimes create a long list of logs which can become confusing to navigate, making the platform feel cumbersome. I've also encountered times where, when reviewing their notes, it feels that they fail to verify easily confirmable information. When we need to review completed reports, we have to check every discrepancy, review documentation and get in touch with candidates again. This gives a sense that we are essentially doing the job of the service we're paying for.
Sometimes i feel like the system gives updates in its own mood. You log in expecting answers, but it feels like it wants you to come back later. A bit more real time clarity would help.
Top HireRight Alternatives
Peer Discussions
HireRight Reviews and Ratings
- Manager10B+ USDSoftwareReview Source
Ease of Use and Scalability in Background Check Solution from HireRight
HireRight is a comprehensive background check solution that simplifies employee screening, including checks and verifications. It is very easy to use and well integrated with the applicant tracking system. A reliable background check verification application for companies. - Senior Recruiting Coordinator1B-10B USDManufacturingReview Source
Makes background checks feels like a chore more like a flow.
Overall experience has been excellent. Platform is easy to use and easy to understand. Integration with our ATS saves a lot of manual effort. - TALENT ACQUISITION PARTNER<50M USDSoftwareReview Source
Worldwide Compliance and Candidate Support Offered by HireRight
I believe HireRight to be a very thorough and comprehensive tool. They offer a solid variety of background checks that you might require, where you can also create packages that meet your needs, may it be for a specific occupational field (i.e. finance or law), or by region/country. It's a service that ensures we are doing our due diligence and keeps us compliant with best practices. - MANAGER OF HRIS & AP50M-1B USDEnergy and UtilitiesReview Source
Minimizing Recruitment Hassles with User-Friendly Background Check Program
This is one of the better background check programs out there. There are few issues with downtime and the results are usually turned around rather quickly. It is very user friendly and easy to navigate for employees and employers. - ASSISTANT MANAGER - HR<50M USDHealthcare and BiotechReview Source
Ensuring Quality Hires: HireRight's Comprehensive Background Examination
HireRight help in checking the background of the candidates to ensure that the chosen candidate is worth joining the company. They help in choosing the right candidates by fishing out the details of the candidates from their previous employers.