Name: Cisco Business Edition 6000 (BE6000)
Rating: 4.8 (36 reviews)

Overview

Product Information on Cisco Business Edition 6000 (BE6000)

Updated 13th October 2025

What is Cisco Business Edition 6000 (BE6000)?

Cisco Business Edition 6000 (BE6000) is a software suite designed to support unified communications and collaboration for businesses. The software integrates voice, video, messaging, conferencing, and contact center capabilities into a single platform to facilitate communication across an organization. It is designed to enhance workforce connectivity by offering features such as IP telephony, call control, voicemail, instant messaging, presence, and mobility options. Cisco Business Edition 6000 (BE6000) seeks to address the challenge of managing multiple communication tools and disparate systems by consolidating them into one software environment that simplifies administration and supports scalability as business needs evolve. The software is aimed at medium-sized organizations requiring an integrated approach to employee collaboration and communication management.

Overall experience with Cisco Business Edition 6000 (BE6000)

Network Manager

1B - 3B USD, Retail

FAVORABLE

“BE6000 is great for mid-size enterprise market”

5.0

May 27, 2021

We're using CUCM as our internal PBX solution, integrated with Jabber for IM. The solution is great and stable. We have around 1000 users with different phone model. The system is connected to external world with PRI and SIP trunk, using CUBE. The redundancy is guaranteed by 3 different CUCM servers located in different sites.

CIO

50M - 250M USD, Miscellaneous

CRITICAL

“Great product and Cisco needs to improve the quality of their 3rd party vendors”

3.0

Dec 12, 2017

3rd party implementor was under resourced

About Company

Company Description

Cisco is a company that specializes in networking technologies, particularly Internet Protocol (IP)-based solutions. It was established in 1984 by a group of computer scientists from Stanford University. As of today, Cisco has a global workforce, continuing to innovate in various fields, notably in routing and switching. Adding to its core business, the company also delves into emerging technologies including home networking, IP telephony, optical networking, security features, storage area networking, and wireless technology. Moreover, Cisco extends its expertise to offer a sweeping range of services such as technical support and advanced services. The company sells its products and services on an enterprise level, to commercial businesses, service providers, and end-users.

Company Details

Company type

Public

Year Founded

1984

Head office location

San Jose, United States

Number of employees

10001+

Annual Revenue

30B+ USD

Website

http://www.cisco.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Cisco Business Edition 6000 (BE6000)

Performance of Cisco Business Edition 6000 (BE6000) Across Market Features

Cisco Business Edition 6000 (BE6000) Likes & Dislikes

Stability, scalability and integration with 3rd party using standard protocols

Delivers on what was promised and the business is satisfied. Great operational support.

All Cisco Collaboration Solutions on One Hardware Only. And a really quality support whenever I needed it.

Complex to configure so should be done by a professional consultant

Implementation plan is standardised but can not bve fully followed

This solution only supports up to 1000 users.

Top Cisco Business Edition 6000 (BE6000) Alternatives

Peer Discussions

Cisco Business Edition 6000 (BE6000) Reviews and Ratings

Recommended Gartner Insights

1B-10B USD

Retail

Review Source

BE6000 is great for mid-size enterprise market

IT Manager

50M-1B USD

Education

A full range of collaboration tools: voice, video, messaging, presence and mobility.

Apr 24, 2019

We purchased the Cisco Business Edition 6000H for the company. It is a low-cost solution that is easy to manage and use. It also has scale to support growth according to my need. The solution is not just IP Telephony, but it is also video conferencing, instant messaging, presence, and mobility. All this in just one hardware.

Senior Associate

IT Services

Voice over IP (VoIP) system reliable although a bit unsafe due to lack of voice encryption

Apr 17, 2019

It presents an improvement in the IP telephony, the preconfiguration is the complicated part, so always recommends that it be people specialist and that dominates the topic. Always let the sysadmins ask for a configuration and end up doing another one.

Analyst

Gov't/PS/Ed

Services (non-Government)

one of the best telephony solutions

Jan 17, 2019

The call manager business edition 6000 is a great solution for coroporate telephony systems, it allow us to have the entire telephony on a single device, we implemented it in 2014 and we are very satisfied with it´s performance, is very known that Cisco generally handle an excelent quality on their devices and in this case wasn´t the exception, the quality is very good and you have multiple features that you could use. the integration with Active Directory make the administration about user extensions very easy.

Health System Business Specialist

Healthcare and Biotech

Cisco Business Edition is easy to use

Jan 10, 2019

Cisco Business Edition has been very easy for me and my team to utilize. It has been a great way to stay connected and have access to materials on the go from anywhere we are located. We can quickly sign in and have access to all of our documnets and files.

Overview

Product Information on Cisco Business Edition 6000 (BE6000)

What is Cisco Business Edition 6000 (BE6000)?

Cisco Business Edition 6000 (BE6000) Pricing

Overall experience with Cisco Business Edition 6000 (BE6000)

“BE6000 is great for mid-size enterprise market”

“Great product and Cisco needs to improve the quality of their 3rd party vendors”

About Company

Company Description

Company Details

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Cisco Business Edition 6000 (BE6000)

Performance of Cisco Business Edition 6000 (BE6000) Across Market Features

Cisco Business Edition 6000 (BE6000) Likes & Dislikes

Top Cisco Business Edition 6000 (BE6000) Alternatives

Peer Discussions

Cisco Business Edition 6000 (BE6000) Reviews and Ratings

Recommended Gartner Insights

About Company

Company Description

Company Details

Cisco Business Edition 6000 (BE6000) Likes & Dislikes

Recommended Gartner Insights

Top Cisco Business Edition 6000 (BE6000) Alternatives

Cisco Business Edition 6000 (BE6000) Reviews and Ratings

Performance of Cisco Business Edition 6000 (BE6000) Across Market Features

BE6000 is great for mid-size enterprise market

A full range of collaboration tools: voice, video, messaging, presence and mobility.

Voice over IP (VoIP) system reliable although a bit unsafe due to lack of voice encryption

one of the best telephony solutions

Cisco Business Edition is easy to use

4.8

(36 Ratings)

Rating Distribution

Customer Experience

Product Capabilities

Reviewer Insights for: Cisco Business Edition 6000 (BE6000)

1. Skype for Business

2. Skype

3. Cisco Unified Communications Manager