Name: Cisco Business Edition 7000 (BE7000)
Rating: 4.2 (24 reviews)

Overview

Product Information on Cisco Business Edition 7000 (BE7000)

Updated 13th October 2025

What is Cisco Business Edition 7000 (BE7000)?

Cisco Business Edition 7000 (BE7000) is a software platform that integrates voice, video, messaging, conferencing, contact center and mobility services to support unified communications and collaboration for organizations. The software provides core features such as IP telephony, voicemail, instant messaging, presence, desktop sharing and conferencing solutions. It enables businesses to manage communication requirements across multiple devices and locations and helps address challenges related to distributed workforce collaboration, streamlining interactions, and centralizing communications management. The software is designed to scale for midsize to large businesses and supports deployment of collaboration applications in virtualized environments to optimize resource utilization and simplify administration.

Overall experience with Cisco Business Edition 7000 (BE7000)

Staff Unified Communications Engineer

1B - 3B USD, IT Services

FAVORABLE

“CUCM suits all size of business telephony & video collaboration needs”

5.0

Jun 13, 2018

It was easy experience deploying the complete solution, However the config took a while for it work as per my business requirement, at the end the solution we deployed was great for consyumption

There are no reviews in this category.

CRITICAL

About Company

Company Description

Cisco is a company that specializes in networking technologies, particularly Internet Protocol (IP)-based solutions. It was established in 1984 by a group of computer scientists from Stanford University. As of today, Cisco has a global workforce, continuing to innovate in various fields, notably in routing and switching. Adding to its core business, the company also delves into emerging technologies including home networking, IP telephony, optical networking, security features, storage area networking, and wireless technology. Moreover, Cisco extends its expertise to offer a sweeping range of services such as technical support and advanced services. The company sells its products and services on an enterprise level, to commercial businesses, service providers, and end-users.

Company Details

Company type

Public

Year Founded

1984

Head office location

San Jose, United States

Number of employees

10001+

Annual Revenue

30B+ USD

Website

http://www.cisco.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Cisco Business Edition 7000 (BE7000)

Performance of Cisco Business Edition 7000 (BE7000) Across Market Features

Cisco Business Edition 7000 (BE7000) Likes & Dislikes

the amount of features & stability of the platform makes us have them over & over

Cost savings offered by this phone system

The BE7K is a feature rich system that includes easy to use phones and easy to administor with the url access for Call Manager, Unity Connect, and Unified Contact Center Express. In addition the staff love the new easy to use model 7841 phones, which the feature are user friendly.

the Troubleshooting part of the product precisely RTMT

Product is very solid

1. Updates applied to systems seem to introduce other problems instead of fixing the intended issue(s). I am hesitant to perform ecommended firmware/IOS updates because of this. We updated the firmware on our UCS server awhile back to help resolve SNMP monitiring funcaitonality issues that made the issue worse, not better. 2. There is a known linux bug on our IRS431 router that causes it to crash. In addition, part of the configuration is normally missing when it comes back on-line. These types of experiences have made it challenging to our staff in that office.

Top Cisco Business Edition 7000 (BE7000) Alternatives

Peer Discussions

Cisco Business Edition 7000 (BE7000) Reviews and Ratings

Recommended Gartner Insights

1B-10B USD

IT Services

Review Source

CUCM suits all size of business telephony & video collaboration needs

Director of IT

50M-1B USD

Consumer Goods

Cisco Call Manager (CUCM)

Nov 7, 2017

Vendor was very knowledgeable about the product. They were able to answer any questions during the pre-sales negotiations and they resolved issues quickly post-implementation. very happy with this vendor

Telecommunications Advisor

Insurance (except health)

Implementation was successful overall, but had a hardware failuer that caused an outage

4.0

Jan 19, 2017

We experienced hardware problems on our UCS server shortly after implementation that caused an outage during business hours. The cause was a defective fan assembly that allowed the server to reach a high tempurature. The server shut down for over heat prevention. The initial replacement fan assembly was the incorrect part so we had to order another unit and reschedule the maintenance window for the following evening.

BI and Database Manager

Miscellaneous

Excellent product

Apr 13, 2017

Works very well

Technology Solutions & Services Manager

Cisco Unified Communications / Collaboration Solution

Jan 25, 2017

Service provider expertise and a consultative partnership were key to our success.

Overview

Product Information on Cisco Business Edition 7000 (BE7000)

What is Cisco Business Edition 7000 (BE7000)?

Cisco Business Edition 7000 (BE7000) Pricing

Overall experience with Cisco Business Edition 7000 (BE7000)

“CUCM suits all size of business telephony & video collaboration needs”

About Company

Company Description

Company Details

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Cisco Business Edition 7000 (BE7000)

Performance of Cisco Business Edition 7000 (BE7000) Across Market Features

Cisco Business Edition 7000 (BE7000) Likes & Dislikes

Top Cisco Business Edition 7000 (BE7000) Alternatives

Peer Discussions

Cisco Business Edition 7000 (BE7000) Reviews and Ratings

Recommended Gartner Insights

About Company

Company Description

Company Details

Performance of Cisco Business Edition 7000 (BE7000) Across Market Features

Cisco Business Edition 7000 (BE7000) Likes & Dislikes

Recommended Gartner Insights

Top Cisco Business Edition 7000 (BE7000) Alternatives

Cisco Business Edition 7000 (BE7000) Reviews and Ratings

CUCM suits all size of business telephony & video collaboration needs

Cisco Call Manager (CUCM)

Implementation was successful overall, but had a hardware failuer that caused an outage

Excellent product

Cisco Unified Communications / Collaboration Solution

4.8

(8 Ratings)

Rating Distribution

Customer Experience

Product Capabilities

Reviewer Insights for: Cisco Business Edition 7000 (BE7000)

1. Skype

2. Cisco Unified Communications Manager (CallManager)

3. MiVoice Business