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  1. Home
  2. /
  3. Cisco Managed Network Services
Logo of Cisco Managed Network Services

Cisco Managed Network Services

byCisco Systems
in Managed Network Services
4.5

Overview

Service Information on Cisco Managed Network Services

Updated 13th October 2025

What is Cisco Managed Network Services?

Cisco Managed Network Services is a software solution designed to help organizations monitor, manage, and optimize their network infrastructure. The software provides tools for network configuration, performance management, and fault detection across wired and wireless environments. It supports the automation of routine management tasks and offers visibility into network usage and health, aiding in identifying potential issues and ensuring stability. The software allows for proactive security measures and policy enforcement throughout a network, addressing risks and compliance requirements. Businesses use Cisco Managed Network Services software to reduce downtime, maintain consistent connectivity, and improve operational efficiency by streamlining network administration and troubleshooting processes.

Cisco Managed Network Services Pricing

Cisco Managed Network Services uses a subscriptionbased pricing model where charges are based on the scope of network management required including the number of devices covered, service levels selected, and contract duration Services may also offer addon options for specific management capabilities or support tiers Pricing can be based on monthly or annual terms depending on customer needs

Overall experience with Cisco Managed Network Services

CYBERSECURITY ANALYST
<50M USD, IT Services
FAVORABLE

“Responsive Support and Automation Noted, Though Setup and Pricing Pose Difficulties”

4.0
Nov 4, 2025
Our overall experience with Cisco Managed Services has been excellent, the solution provides strong reliability, security and visibility, helping us reduce downtime and improve network performance. Support has been responsive and knowledgeable throughout.
Sénior System Administrator
50M - 250M USD, Travel and Hospitality
CRITICAL

“Exploring the Advantages of Departmental Independence in IT Infrastructure”

3.0
Jan 8, 2025
We could define the pipelines to make our infrastructure independent from Devops team

About Company

Company Description

Updated 8th February 2024

Cisco is a company that specializes in networking technologies, particularly Internet Protocol (IP)-based solutions. It was established in 1984 by a group of computer scientists from Stanford University. As of today, Cisco has a global workforce, continuing to innovate in various fields, notably in routing and switching. Adding to its core business, the company also delves into emerging technologies including home networking, IP telephony, optical networking, security features, storage area networking, and wireless technology. Moreover, Cisco extends its expertise to offer a sweeping range of services such as technical support and advanced services. The company sells its products and services on an enterprise level, to commercial businesses, service providers, and end-users.

Company Details

Updated 25th June 2024
Company type
Public
Year Founded
1984
Head office location
San Jose, United States
Number of employees
10001+
Annual Revenue
30B+ USD
Website
http://www.cisco.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Cisco Managed Network Services
Reviewer Insights for: Cisco Managed Network Services
Deciding Factors: Cisco Managed Network Services Vs. Market Average
Performance of Cisco Managed Network Services Across Market Features

Cisco Managed Network Services Likes & Dislikes

Like

Cisco managed network services have provided outstanding reliability, scalability and visibility into our network infrastructure Proactive monitoring and automation significantly reduce downtime and manual intervention The integration with Cisco DNA Center and Meraki dashboards makes management centralized and intuitive Their support team is knowledgeable and responsive, always available to help with configuration or optimization

Like

The independence that it gave to every department running services on our infrastructure

Like

The proactive monitoring and strong technical support are the best aspects.Cisco's tools make it easy to maintain a stable and secure network with minimal manual effort.

Dislike

The initial setup process can be complex and time consuming if you have a large network environment, pricing can be more flexible for smaller organizations, and some advanced analytics and reporting features require additional licenses our subscription

Dislike

A more intuitive interface should be used on next versions

Dislike

There's very little to dislike.The only minor challenge is the learning curve during initial setup,which is quickly overcome with Cisco's support.

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Peer Discussions

Cisco Managed Network Services Reviews and Ratings

4.5

(62 Ratings)

Rating Distribution

5 Star
50%
4 Star
47%
3 Star
3%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Planning & Transition

4.6

Delivery & Execution

4.6

Service Capabilities

4.6

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • CYBERSECURITY ANALYST
    <50M USD
    IT Services
    Review Source

    Responsive Support and Automation Noted, Though Setup and Pricing Pose Difficulties

    4.0
    Nov 4, 2025
    Our overall experience with Cisco Managed Services has been excellent, the solution provides strong reliability, security and visibility, helping us reduce downtime and improve network performance. Support has been responsive and knowledgeable throughout.
  • IT MANAGER
    10B+ USD
    IT Services
    Review Source

    Consistent Network Performance Achieved Through Timely Support and Proactive Monitoring

    5.0
    Nov 3, 2025
    We've had a very good experience overall.The service ensures stable network operations,timely issue resolution,and strong technical support.It has been a reliable partner in managing our network infrastructure
  • DIRECTOR OF IT SERVICES
    <50M USD
    IT Services
    Review Source

    Cisco Manager Network Services

    4.0
    Nov 17, 2025
    Cisco managed network services are great for organisations looking to outsource their network management. The service is scalable and reliable and provides continuous health checks and patching.
  • Finance Associate
    Gov't/PS/Ed
    Education
    Review Source

    Limited Customization and Higher Costs Offset Proactive Issue Resolution Features

    4.0
    Nov 18, 2025
    The only downside is that it can fell bit expensive and onboarding process took longer than expected
  • NETWORK ENGINEER
    50M-1B USD
    Healthcare and Biotech
    Review Source

    High-Security, Scalable Services Save Costs with Cisco Managed Services.

    5.0
    Nov 14, 2025
    Using Cisco managed services was a key goal to achieve high quality services while maintaining low cost. Instead of focusing on the internal team, using Cisco services allows the organization to focus on its strategic goals while keeping the infrastructure and security managed.
...
Showing Result 1-5 of 85

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