Overview
Service Information on Cisco Managed Network Services
Updated 13th October 2025
What is Cisco Managed Network Services?
Cisco Managed Network Services Pricing
Overall experience with Cisco Managed Network Services
Product Manager
<50M USD, Services (non-Government)FAVORABLE
“Enterprise-Grade Reliability That Still Requires Strong Internal IT Oversight”
Overall, bringing in Cisco Managed Network Services has brought a lot of stability to our infrastructure, but it hasn't been entirely hands-off. Having their team handle the heavy lifting of 24/7 network monitoring and routine patching has freed up our internal IT staff to focus on actual project rollouts rather than just keeping the lights on. The network uptime and hardware reliability have been excellent.
Associate
250M - 500M USD, Healthcare and BiotechCRITICAL
“Positive Security and Stability Observed in Cisco Networks Amid Communication Gaps”
I've had a generally positive experience with Cisco management network systems. The reliability and performance of the network has been strong and it's clear that the infrastructure was built with ability insecurity in mind. Their monitoring and support teams are responsive, which has helped minimize downtime and keep things running smoothly. That said, there's still some room for improvement at times communication around updates or issue resolution could be more proactive, and navigating support channels can occasionally feel overwhelming, overall it's a solid solution for businesses looking for dependable management network services.
About Company
Company Description
Cisco is a company that specializes in networking technologies, particularly Internet Protocol (IP)-based solutions. It was established in 1984 by a group of computer scientists from Stanford University. As of today, Cisco has a global workforce, continuing to innovate in various fields, notably in routing and switching. Adding to its core business, the company also delves into emerging technologies including home networking, IP telephony, optical networking, security features, storage area networking, and wireless technology. Moreover, Cisco extends its expertise to offer a sweeping range of services such as technical support and advanced services. The company sells its products and services on an enterprise level, to commercial businesses, service providers, and end-users.
Company Details
Company type
Public
Year Founded
1984
Head office location
San Jose, United States
Number of employees
10001+
Annual Revenue
30B+ USD
Website
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- Product Manager<50M USDServices (non-Government)Review Source
Enterprise-Grade Reliability That Still Requires Strong Internal IT Oversight
Overall, bringing in Cisco Managed Network Services has brought a lot of stability to our infrastructure, but it hasn't been entirely hands-off. Having their team handle the heavy lifting of 24/7 network monitoring and routine patching has freed up our internal IT staff to focus on actual project rollouts rather than just keeping the lights on. The network uptime and hardware reliability have been excellent. - Application Security Engineer50M-1B USDSoftwareReview Source
Onboarding takes time while daily management proves reliable overall
My org brought in managed security services covering our branch sites and remote workforce, firewall management, SWG and policy enforcement across our SD-WAN edge, and I have been interacting with them daily. Onboarding was a lil longer than expected, but once we were steady, the operational experience has been smooth and escalations are handled by people who understand the issue - It Associate1B-10B USDFinance (non-banking)Review Source
Strong expertise and timely support, yet documentation quality depends on team
As an organization that relies heavily on stable, secure, and high-performing network infrastructure, partnering with Cisco Managed Network Services has been a solid decision overall. The customer support is outstanding often issues are resolved before any true impact to users. - Associate50M-1B USDHealthcare and BiotechReview Source
Positive Security and Stability Observed in Cisco Networks Amid Communication Gaps
I've had a generally positive experience with Cisco management network systems. The reliability and performance of the network has been strong and it's clear that the infrastructure was built with ability insecurity in mind. Their monitoring and support teams are responsive, which has helped minimize downtime and keep things running smoothly. That said, there's still some room for improvement at times communication around updates or issue resolution could be more proactive, and navigating support channels can occasionally feel overwhelming, overall it's a solid solution for businesses looking for dependable management network services. - Senior Network Engineer1B-10B USDFinance (non-banking)Review Source
Consistent Uptime Achieved but Expert Support Response Times Remain Sluggish
Our experience with Cisco Managed Network Services has been largely positive,specifically regarding the stability of network once fully deployed. The initial onboarding phase was slower than promised due to coordination issues between their vendors.
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