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Overview

Service Information on Wipro Managed Network Services

Updated 13th October 2025

What is Wipro Managed Network Services?

Wipro Managed Network Services is a software solution designed to support the management, monitoring, and optimization of enterprise network infrastructure. The software aims to address challenges related to network availability, performance, and security by providing centralized control, analytics, and automation capabilities. It helps organizations manage complex, multi-vendor networks and supports functions such as network configuration, incident detection, troubleshooting, and preventive maintenance. The software offers reporting tools for visibility into network operations and facilitates compliance with organizational policies. By streamlining network operations, the software assists businesses in minimizing downtime and improving the efficiency of IT teams responsible for critical connectivity.

Wipro Managed Network Services Pricing

Wipro Managed Network Services uses a subscription-based pricing model where fees are determined by factors such as network complexity, number of devices managed, service level agreements, and support requirements. The service pricing may also vary based on customizations, bandwidth usage, regional coverage, and integration with other infrastructure management offerings.

Overall experience with Wipro Managed Network Services

IT MANAGER
250M - 500M USD, Insurance (except health)
FAVORABLE

“Continuous Support Availability Noted As Strength Of This Product Experience”

5.0
Feb 4, 2026
The Wipro team demonstrated exceptional professionalism & deep technical expertise throughout the engagement. Their ability to quickly understand our requirements & deliver high quality solutions exceeded expectations. Wipro added significant value by suggesting innovative approaches & best practices that improve the overall outcome.
Director Network Service Delivery
250M - 500M USD, Manufacturing
CRITICAL

“Leadership Failures, Lack of skill, plague everyday operations”

2.0
May 22, 2025
Resources are lacking the skills needed, resources that leave are almost never replaced, resources cannot follow simple standard work, Leadership is disconnected and do very little to make improvements. Definitely do not act as a partner. No Automation, Tools that were suggested have failed. Simple tasks require hand holding

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Logo of Wipro Managed Network Services

Wipro Managed Network Services

byWipro
in Managed Network Services
4.6

About Company

Company Description

Updated 9th January 2025

Wipro Limited is a technology services and consulting company that concentrates on developing innovative solutions for complex digital transformation issues. Its capabilities span from consulting, design, engineering, to operations, enabling companies to meet their strategic objectives and establish resilient, future-proof businesses. Servicing countries worldwide, part of its commitment involves ensuring success in a constantly evolving global business scene. Additionally, Wipro takes a non-discriminatory approach towards employment, making all decisions without prejudiced views on an individual's background, disability or sexual orientation.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
1945
Head office location
Bangalore, India
Number of employees
10001+
Annual Revenue
10B-30B USD
Website
http://www.wipro.com

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User Sentiment About Wipro Managed Network Services
Reviewer Insights for: Wipro Managed Network Services
Deciding Factors: Wipro Managed Network Services Vs. Market Average
Performance of Wipro Managed Network Services Across Market Features

Wipro Managed Network Services Likes & Dislikes

Like

We truly appreciate the Wipro team's commitment & reliability. They consistently went the extra mile to resolve challenges proactively & ensure smooth project execution. Working with Wipro was seamless. their team maintained clear communication, collaborated effectively with our stakeholders & ensured that every milestone was achieved on time

Like

Very Little...It has been a struggle since they were brought in

Like

Technical expertise, reliable service delivery, structured support, good monitoring, and cost effective

Dislike

NA

Dislike

Poor skills, leadership, follow through, attention to details

Dislike

Escalation process slow, limited proactiveness, documentation and knowledge transfer

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Wipro Managed Network Services Reviews and Ratings

4.6

(69 Ratings)

Rating Distribution

5 Star
57%
4 Star
41%
3 Star
1%
2 Star
1%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Planning & Transition

4.5

Delivery & Execution

4.6

Service Capabilities

4.5

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • IT MANAGER
    50M-1B USD
    Insurance (except health)
    Review Source

    Continuous Support Availability Noted As Strength Of This Product Experience

    5.0
    Feb 4, 2026
    The Wipro team demonstrated exceptional professionalism & deep technical expertise throughout the engagement. Their ability to quickly understand our requirements & deliver high quality solutions exceeded expectations. Wipro added significant value by suggesting innovative approaches & best practices that improve the overall outcome.
  • Operations Associate
    50M-1B USD
    Energy and Utilities
    Review Source

    Reliable managed network services with strong technical expertise but room for improvements

    4.0
    May 12, 2026
    Positive experience, they demonstrate strong technical expertise and structured approach to managed network services, with responsive support and good adherence to SLAs.
  • MANAGER OF IT SERVICES
    10B+ USD
    Banking
    Review Source

    Software Excels In Support Yet Struggles With Documentation And Operational Defects

    5.0
    May 9, 2026
    This software monitors the entire network devices and ports of each device. We can add more devices to monitoring.
  • IT Manager
    50M-1B USD
    Retail
    Review Source

    Reliable managed network operations and strong operations

    5.0
    Jan 10, 2026
    Overall my experience with Wipro Managed services is good. Engagement demonstrated a solid level of technical competence, structured process and dependable service delivery.
  • VP, IT Services
    50M-1B USD
    Manufacturing
    Review Source

    Clear and Timely Communication Noted as Key Strength of Service Provider

    5.0
    Dec 12, 2025
    Provide high quality of services, strong technical expertise and timely communication
...
Showing Result 1-5 of 73

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