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Overview

Service Information on Hughes Network Systems Managed Network Services

Updated 13th October 2025

What is Hughes Network Systems Managed Network Services?

Hughes Network Systems Managed Network Services is a software designed to facilitate the management and operation of enterprise networks. The software provides tools for monitoring network performance, configuring network devices, and ensuring reliable connectivity across geographically dispersed locations. It enables automation of network maintenance tasks, centralized management, and supports integration with cloud-based networking solutions. The software aims to address challenges related to network complexity, scalability, and security by offering features such as real-time analytics, remote troubleshooting, and proactive issue resolution. It serves to optimize business network infrastructures, reduce downtime, and maintain compliance with industry standards.

Hughes Network Systems Managed Network Services Pricing

Hughes Network Systems Managed Network Services utilizes a pricing model that is typically structured on a monthly or annual subscription basis, with fees determined by factors such as the selected service package, network bandwidth, number of locations supported, and additional managed service features required by the client. Custom quotes are provided based on the scope and scale of services implemented.

Overall experience with Hughes Network Systems Managed Network Services

IT Manager
Gov't/PS/ED 5,000 - 50,000 Employees, Government
FAVORABLE

“Great be working with the Design team on implementing a fully Functional Private network in a high security environment.”

5.0
May 12, 2026
This company so far has knowledge and sincere service to dive down to deliver real solutions.
Engineer
500M - 1B USD, Telecommunication
CRITICAL

“Disrupting the Market: Unparalleled Customer Focus and Support”

3.0
Feb 5, 2025
Good supplier of services, excellent sales team, excellent support team, customer focused.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Logo of Hughes Network Systems Managed Network Services

Hughes Network Systems Managed Network Services

byHughes
in Managed Network Services
4.7

About Company

Company Description

Updated 23rd October 2024

Hughes Network Systems, LLC (HUGHES) is a pioneering firm specializing in satellite and multi-transport technologies and networks. Established in 1971, it offers broadband equipment and services along with comprehensive network operations for a wide range of users including individuals, businesses, and governments globally. Their chief internet service, Hughesnet, has users across the Americas, and its JUPITER system powers internet access for a significant number globally. Hughes caters to over half the worldwide satellite terminal market, providing these services to prominent satellite operators, in-flight service providers, mobile network operators, and military customers. As a managed network services provider, Hughes also supports numerous enterprise sites with a selection of wired and wireless solutions. The company is headquartered in Germantown, Maryland, USA, and ownership rests with EchoStar.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
1971
Head office location
Germantown, United States
Number of employees
1001 - 5000
Website
https://www.hughes.com

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Reviewer Insights for: Hughes Network Systems Managed Network Services
Deciding Factors: Hughes Network Systems Managed Network Services Vs. Market Average
Performance of Hughes Network Systems Managed Network Services Across Market Features

Hughes Network Systems Managed Network Services Likes & Dislikes

Like

The way the company goes about its main service, but has backups in the event of failures and has all the backups to the backups figured in to keep critical infrastructure going.

Like

it's a disruptor to the market and they were the first to jump on it and deploy

Like

Hughes stands out to me because their engineers are exceptionally strong and easy to collaborate with on both day-to-day needs and future design, and as an executive I truly value the direct access and partnership with their leadership team.

Dislike

IM a fairly new customer and really getting going so the good news is I don't have a dislike at the moment and that's a good thing.

Dislike

Partnership model, dedicated support reseller team

Dislike

Sometimes in rural locations, they struggled to procure optimal internet providers

Recommended Gartner Insights

  • Critical Capabilities for Managed Network Services
  • Magic Quadrant for Managed Network Services

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Hughes Network Systems Managed Network Services Reviews and Ratings

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4.7
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Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • IT Manager
    Gov't/PS/Ed
    Government
    Review Source

    Great be working with the Design team on implementing a fully Functional Private network in a high security environment.

    5.0
    May 11, 2026
    This company so far has knowledge and sincere service to dive down to deliver real solutions.
  • Chief Information Officer
    1B-10B USD
    Retail
    Review Source

    Hughes is a trusted partner with deep engineering expertise and executive-level engagement

    5.0
    Apr 2, 2026
    Hughes has been a true partner for us, taking the complexity of managing a highly distributed network off our plate by handling connectivity, SD-WAN, and security end-to-end, so my team can stay focused on running the business.
  • Sales Manager
    50M-1B USD
    Retail
    Review Source

    Strong Technical Support and Service Reliability Remains Key!

    5.0
    Apr 24, 2026
    We have used Hughes for many years, and they have always been great to work with. The service we get from them when a site is down has been fantastic!
  • Manager, It Security And Risk Management
    50M-1B USD
    Transportation
    Review Source

    Consistent Service Noted While Early Billing Raises Utilization Concerns

    5.0
    Apr 7, 2026
    I love the concierge team. I can always get the same person each call who is already familiar with our sites.
  • IT Manager
    Gov't/PS/Ed
    Government
    Review Source

    Design And Implementation Process Underway For Exclusive Managed Network Service Facility

    5.0
    May 11, 2026
    We are in the planning phases for a new facility that will be the only site to have this type of managed network service. The team doing the design and planning have listened well to our needs and we are looking forward to implementation as soon as the construction is near completion
...
Showing Result 1-5 of 75

4.7

(75 Ratings)

Rating Distribution

5 Star
57%
4 Star
37%
3 Star
5%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.6

Planning & Transition

4.5

Delivery & Execution

4.4

Integration & Deployment

3.8

Service & Support

4.0

Service Capabilities

4.6