Service Information on HCLTech Managed Network Services
Updated 13th October 2025
What is HCLTech Managed Network Services?
HCLTech Managed Network Services is a software solution designed to facilitate comprehensive network management for businesses. The software offers features such as network monitoring, performance optimization, security management, and incident response. It supports multi-vendor environments and provides centralized visibility across physical, virtual, and cloud networks. The software aims to address challenges related to network uptime, scalability, and reliability, helping organizations maintain secure and efficient network operations. Automated processes within the software enable proactive identification of issues, minimizing downtime and ensuring consistent connectivity. By delivering real-time analytics and reporting, the software assists businesses in making data-driven decisions to enhance network performance and reduce operational complexity.
HCLTech Managed Network Services Pricing
HCLTech Managed Network Services is a service that typically employs a managed service pricing model, where charges are based on the scope of network management tasks, the number of supported devices or endpoints, and the level of service required. Pricing may be structured as monthly or annual recurring fees which can vary depending on specific customer requirements and service levels.
Overall experience with HCLTech Managed Network Services
Manager of IT Services
10B - 30B USD, Consumer Goods
FAVORABLE
“Exceptional Delivery on Projects and Business as Usual Tasks Noted”
5.0Dec 9, 2025
Overall experience is always positive. Deliverables on project and BAU is always exceptional. Expertise is top notch.
CYBER SECURITY STAFF ANALYST
3B - 10B USD, Manufacturing
CRITICAL
“Ready for a low-cost service that might replace costly ones?”
3.0Oct 26, 2023
Overall, this is an average service. We have this experience within our organization and I would say, there are service providers better organized, but of course more costly.
Badges
Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
HCLTech (formerly Hindustan Computers Limited) is an Indian multinational information technology (IT) services and consulting company headquartered in Noida. It emerged as an independent company in 1991 when HCL entered into the software services business. The company has offices in 52 countries and over 210,966 employees.
Company Details
Company type
Public
Year Founded
1976
Head office location
Noida, Uttar Pradesh, HCL Corporation Pvt. Ltd. Corporate Towers, HCL Technology Hub, Plot No 3A, Sector 126, India
Deciding Factors: HCLTech Managed Network Services Vs. Market Average
Performance of HCLTech Managed Network Services Across Market Features
HCLTech Managed Network Services Likes & Dislikes
Quick turnaround and response time. Project delivery and resolution. Ease of engagement. Friendly customer service.
cost, negotiation, willingness to help. There is always someone ready to help (most probably due to SLAs and heading to keep them under control)...
Cost optimisation and consolidation
There's always room for improvement, but I have no complaints at this time. AI focus on BAU delivery.
too complex services, lack of responsibility, low effectivity - people aren't well organized, neither experienced in their area of the responsibility ... they need to be well trained in their professional engagement in order to be able help more quickly and effectively
Exceptional Delivery on Projects and Business as Usual Tasks Noted
5.0Dec 9, 2025
Overall experience is always positive. Deliverables on project and BAU is always exceptional. Expertise is top notch.
SOLUTIONS ENGINEER
1B-10B USD
IT Services
Review Source
Exceptional Service with Incorporation of Latest Technologies
5.0Jan 19, 2026
The Service has been exceptional with latest technologies.
Sr IT Manager
10B+ USD
Manufacturing
Review Source
HCL Team's Dedication and Flexibility Praised by Customer
5.0May 30, 2025
HCL was able to handle a very aggressive transition timeline and deliver with quality. They acknowledged and quickly addressed any gaps.
Director of IT
10B+ USD
Retail
Review Source
Technical Expertise Enhances Network Transformation with HCl Tech
5.0May 27, 2025
HCl Tech has consistently delivered outstanding managed network services for our organization. Their strucutred approach, technical expertise and, strong program governance have significantly improved operations stability and network transformation efforts.
IT Services Associate
10B+ USD
Banking
Review Source
Overall Positive Experience with HCL Despite Minor Issues
5.0May 21, 2025
My dealings with HCL have always been positive, a few hiccups every once in a while but on a whole they do a top job, perform well and respond to issues quickly and efficiently
