Overview
Product Information on Coupa
Updated 17th June 2026
What is Coupa?
Coupa Pricing
Overall experience with Coupa
Snr It Manager
30B + USD, Healthcare and BiotechFAVORABLE
“Assessing Coupa's Flexibility and Customisation Options in Business”
Finance Manager
50M - 250M USD, SoftwareCRITICAL
“Administration Complexity and CSP Adoption Challenges”
About Company
Company Description
Coupa Software is a cloud-based platform focusing on total spend management. The primary objective of Coupa Software is to provide companies with the necessary tools and features needed to gain visibility and control over their business expenditures, enabling them to make more effective and secure spending decisions. The company has a global outreach and serves an extensive range of businesses worldwide.
Company Details
Company type
Private
Year Founded
2006
Head office location
Foster City, CA, United States
Number of employees
1001 - 5000
Website
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
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Peer Discussions
What Your Peers Are Saying About Coupa
IT Analyst
Are there any commercial off-the-shelf products that can help in the bidding/tendering process? I know Ariba, Coupa can, but we are looking for a tool that can help oil and gas downstream companies with these capabilities, especially on the sales side than purchase side. Finance Manager
See Full DiscussionI am interested in seeing the results. They may come into play as we continually look to improve processes and remove risks, as applicable. The process we have are more manual and are in the form of templates leveraging Microsoft tools. Previous employers (retail) used Coupa.
Director of IT
Among the various contract lifecycle management tools available in the market, what do you think of various options like Docusign, SAP ARIBA, Icertis, Coupa? With a dominantly SAP based landscape, which could be a more suitable one? Consider it's a long term investment.Director of Supply Chain
See Full DiscussionWe are about to start a tender process for this and going to attempt to use the Buy Smart functionality. We also have a SAP based architecture for our ERP however it is unlikely we will go with Ariba mainly based on cost and complexity.
Coupa Reviews and Ratings
- Snr It Manager10B+ USDHealthcare and BiotechReview Source
Assessing Coupa's Flexibility and Customisation Options in Business
Overall engagement with Coupa, either from the general support to Support Account Manager and Coupa CAM, is generally very good. Time to resolution is sometimes found wanting and could be quicker, as any delay from Coupa results in a knock on delay for us and our internal business partners. Generally i have no complaints about Coupa and the service provided, but flexibility in product setup is often something that holds us back from using the tool the way our business teams would like it used. I am very aware that one size does not fit all, but some small changes to the overall way Coupa manages data and the various options open to us for how information is deleted for example, but having a deletion status rather than just deleting the record outright would be really helpful.
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