Overview
Product Information on Coupa
What is Coupa?
Coupa Pricing
Overall experience with Coupa
“Supplier Catalog Integration Strong In Coupa, But Search Functions Remain Limited”
“Vendor Management Improved Despite Latency and Data Access Limitations in Platform”
About Company
Company Description
Coupa Software is a cloud-based platform focusing on business spend management (BSM). The primary objective of Coupa Software is to provide companies with the necessary tools and features needed to gain visibility and control over their business expenditures, enabling them to make more effective and secure spending decisions. The company has a global outreach and serves an extensive range of businesses worldwide.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: Coupa
Coupa Likes & Dislikes
The best feature of the Coupa is integration of catalogues from other suppliers (punchouts) and RFQ processes. As for he RFQ it works very well if the templates are well set and for the punchouts, it minimizes updates since they are handled on the behalf of the supplier.
It effectively brings together Procurement, Vendor Risk, Corp Finance, and Legal teams together in workflows to collaborate throughout procurement and the vendor lifecycle. Coupa has several modules, which generally fit together well and provides a full vendor management and procurement service. Updating information in the platform is straightforward, though it is not easy to make bulk changes.
Its intuitive interface and real time visibility. Easy to track purchase orders, manage approvals and ensure compliance procurement policies.
One of the biggest problems is looking through the search history. It may be difficult to get good reports from several years ago and it is not as intuitive as you would expect. Even the search with keyword searches may fail to find the required information quickly.
1. Search bar does not always return what you are looking for and you need to modify your input sometimes. 2. Requisition, Invoice, and Form data in the platform have unique identifiers on the back end that you need to pay to have access to through Coupa Analytics. In other words, joining tables for metrics is very difficult unless you have Coupa Analytics in your contract and you pay for it. 3. Latency on the platform can sometimes be an issue - seems slower than other SaaS tools.
limited flexibility, requires manual workarounds
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Coupa Reviews and Ratings
- CATEGORY SPECIALIST1B-10B USDManufacturingReview Source
Supplier Catalog Integration Strong In Coupa, But Search Functions Remain Limited
Coupa provides rather good experience as it simplifies and standardises processes for the companies where Coupa works as a secondary tool outside of ERP. - DPO COMPLIANCE AND SPEND DATA POC10B+ USDServices (non-Government)Review Source
Coupa Simplifies Procurement Tracking But Faces Limitations in Flexibility
Coupa is a valuable tool in supporting procurement and compliance function. The platform is user friendly interface that simplifies tracking of PO, and orders. - PROCUREMENT ANALYST1B-10B USDServices (non-Government)Review Source
Frictionless Onboarding with Restricted Custom Field Options in Platform Configuration
Coupa is a good implementation, supplier onboarding strategy and ensuring the UI/Workflows are tailored to users both internal and supplier-facing so that friction is minimized. - IT Security & Risk Management Associate50M-1B USDBankingReview Source
Vendor Management Improved Despite Latency and Data Access Limitations in Platform
Very helpful to organize information on forms, invoices, requisitions. It helps to keep our growing vendor portfolio organized and the search feature helps to find information on existing vendors quickly. Support has sometimes lagged in responding to our requests or tried to schedule time outside our working hours. Also, renegotiating a contract and additional services that make more sense for our growing organization has been quite a challenge and long process.