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Overview

Product Information on Creatio Studio

Updated 20th February 2026

What is Creatio Studio?

Creatio Studio is a no-code agentic platform to build applications and AI agents with natural language and visual designers. It provides no-code tools for process modeling, application development, and system integration, allowing users to configure and adapt process logic without extensive programming knowledge. The software supports collaboration among teams, offering centralized management of workflows and business rules. It helps address challenges related to process efficiency, flexibility, and digital transformation by streamlining operations and reducing manual tasks. Creatio Studio is suitable for organizations seeking to improve operational agility and customize systems to align with changing business requirements.

Creatio Studio Pricing

Creatio Studio software uses a subscription-based pricing model, offering multiple plans based on the features and user requirements Users can select different tiers which may include varying platform capabilities and support options Pricing may be structured per user per month, with available customization based on organizational needs Deployment options may influence final pricing. The pricing is fully transparent to Creatio customers with a calculator available on the Creatio website.

Overall experience with Creatio Studio

Manager, Customer Service and Support
<50M USD, Manufacturing
FAVORABLE

“A True Platform, not a "One Size Fits Most"”

5.0
Apr 13, 2026
Creatio's Studio platform is the industry leader in low-code/no-code capabilities. And with the right partner, or more-highly-trained internal employee(s), integration to external ERP systems is where cross-platform visibility can really shine.
LCNC Developer
30B + USD, IT Services
CRITICAL

“The Learning Experience: Flexible Intuitive Tool With Engaging Features”

3.0
Jun 12, 2025
positive experience - mainly learning, tool is flexible intuitive and have interesting features

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Peer Discussions

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Logo of Creatio Studio

Creatio Studio

byCreatio
in
4.7
Market Presence: Enterprise Low-Code Application Platforms, Business Process Automation Tools

About Company

Company Description

Updated 17th October 2025

Creatio is a global vendor of an agentic CRM & workflow platform with no-code and AI at its core. Millions of workflows run on Creatio daily, supporting thousands of clients in 100 countries. Genuine care for our clients and partners is at the heart of our DNA. Its offerings include Creatio Studio, a no-code agentic platform to build applications and AI agents with natural language and visual designers, and a CRM suite with embedded AI agents across Creatio Marketing, Sales, and Service. The company provides a Financial Services CRM platform, plus industry workflows across 19 verticals and a range of marketplace add-ons. Creatio is headquartered in Boston, MA, with 850 employees in ten offices across 25 countries.

Company Details

Updated 17th October 2025
Company type
Private
Year Founded
2014
Head office location
Boston, United States
Number of employees
501 - 1000
Website
https://www.creatio.com

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Performance of Creatio Studio Across Market Features

Creatio Studio Likes & Dislikes

Like

The fact that Creatio was originally built as a platform to launch business processes is at the core of why it is such a versatile CRM software for industry. Business processes and business rules are easy and intuitive to build in the system with a drag-and-drop on-screen construction process without back-end code. The low-code/no-code capabilities allow anyone in the organization to customize their own reports and dashboards with an ease that is unmatched in the CRM world. Going a large leap further for visibility, as developers and business analysts, we are able to integrate our customer's ERP systems with Creatio to get true real-time visibility across the company for whatever their people need to do their jobs - all in one place - eliminating the need for platform hopping. And with truly native AI, agentic assistance is at the user's fingertips for whatever they need.

Like

design ai intuitive

Like

What we like most about Creatio Studio is its flexibility, usability, and strong support for process automation. First, the low-code approach makes it much easier to configure and adapt workflows without heavy development effort. Second, the platform offers extensive customization capabilities, which allows us to align it well with our business needs. Third, it provides a clear and structured environment for managing processes, which improves visibility and collaboration across teams. We also appreciate its scalability and the fact that it can support both simple and more advanced use cases.

Dislike

I would love to see support be more agile and flexible, but this very common issue is tempered greatly with the right integrator. The costs associated with heavy AI usage inside the system have the possibility of becoming prohibitive, but again, that is an industry-wide issue, and again, tempered heavily with the right dashboard and report set-ups.

Dislike

sometimes too complicated issue during local install really fast certificstion

Dislike

There is very little to dislike about Creatio Studio. As with any powerful platform, new users may need some time to fully explore all capabilities, especially in more advanced scenarios. In some cases, having even more out-of-the-box guidance for specific use cases could make onboarding faster. However, these are relatively minor points compared to the overall value, flexibility, and functionality the platform provides.

Recommended Gartner Insights

  • Critical Capabilities for Enterprise Low-Code Application Platforms
  • Magic Quadrant for Enterprise Low-Code Application Platforms

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Creatio Studio Reviews and Ratings

Deciding Factors: Creatio Studio Vs. Market Average
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  • Manager, Customer Service and Support
    <50M USD
    Manufacturing
    Review Source

    A True Platform, not a "One Size Fits Most"

    5.0
    Apr 13, 2026
    Creatio's Studio platform is the industry leader in low-code/no-code capabilities. And with the right partner, or more-highly-trained internal employee(s), integration to external ERP systems is where cross-platform visibility can really shine.
  • IT Manager
    50M-1B USD
    Software
    Review Source

    Creatio Studio Enhances Process Efficiency with Flexible Low-Code Workflow Adaptation

    5.0
    Apr 7, 2026
    Our overall experience with Creatio Studio has been excellent. The platform has helped us improve process efficiency, increase transparency, and adapt workflows to our business needs much faster than we expected. We especially appreciate its flexibility, low-code capabilities, and the ability to support both everyday operations and more complex process scenarios. Overall, Creatio Studio has been a valuable solution for our team and has delivered strong business value.
  • Developer
    <50M USD
    Software
    Review Source

    Flexible Low-Code / No-Code Designer With Limitless Options

    5.0
    Feb 26, 2026
    We use Creatio Studio to build hundreds of processes that drive our organization. Almost every department has some type of business process that works in the background to automate important tasks. You can also build web services within Studio if you want to build a custom integration with another vendor. We have also started to play with the machine learning models for lead scoring and account predictions. When someone comes to me and asks for something to be automated in Creatio, I've never said "no this can't be done" because you can build anything using Studio.
  • Crm Team Leader
    1B-10B USD
    Manufacturing
    Review Source

    Creatio Studio is the central hub for powerful no-code workflows, integrations and rapid innovation

    5.0
    Mar 3, 2026
    My overall experience with Creatio Studio has been very positive. The platform offers no-code and low-code workflows / capabilities which power the CRM automations. They can be set up with drag-and-drop elements, enabling rapid application deployment and seamless customization to meet the ever-evolving needs of our business.
  • Manager, Project Management
    50M-1B USD
    Manufacturing
    Review Source

    Creatio Studio and its Low Code/No Code platform provides configuration flexibility at your fingertips

    5.0
    Mar 30, 2026
    The Creatio Studio product has enabled our system admins to configure our product data as we need it. The flexibility to configure the data selections and displays as needed has empowered us to make changes without requiring external support.
...
Showing Result 1-5 of 130

4.7

(120 Ratings)

Rating Distribution

5 Star
82%
4 Star
18%
3 Star
1%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.7

Delivery & Execution

5.0

Integration & Deployment

4.7

Service & Support

4.8

Product Capabilities

4.8

User Sentiment About Creatio Studio
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