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  3. CTERA Enterprise File Services Platform
Logo of CTERA Enterprise File Services Platform

CTERA Enterprise File Services Platform

byCTERA
in
4.8
Market Presence: Hybrid Cloud Storage, Document Management

Overview

Product Information on CTERA Enterprise File Services Platform

Updated 13th October 2025

What is CTERA Enterprise File Services Platform?

CTERA Enterprise File Services Platform is a software designed to enable secure file storage, sharing, and collaboration across distributed enterprise environments. The software facilitates integration with cloud and on-premises infrastructure, providing features such as remote file access, synchronization, and backup. It addresses business challenges related to data management, data protection, and compliance by offering centralized control and encryption capabilities. The software supports scalability for organizations with multiple locations, allowing users to access data securely from any device and location while maintaining governance over sensitive information.

CTERA Enterprise File Services Platform Pricing

CTERA Enterprise File Services Platform software follows a subscription-based pricing model, typically structured according to the number of users, storage capacity, and selected features. Pricing tiers may vary based on deployment options such as cloud, hybrid, or on-premises, and additional functionalities can affect the overall cost. Details regarding exact pricing and package configurations are usually provided upon request or consultation.

Overall experience with CTERA Enterprise File Services Platform

ENGINEER
Gov't/PS/ED <5,000 Employees, Government
FAVORABLE

“CTERA delivers Hybrid Cloud File Services with Reliable Caching and Seamless AD Integration. ”

5.0
Sep 4, 2025
Hybrid Cloud Storage, Document Management and Easy to configure, feature-rich and delivers high levels of security often "exceeds expectations"
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 7th December 2023

CTERA is a company that specializes in distributed cloud file storage. The firm provides services across numerous enterprise locations, catering to a plethora of corporate users. Its primary focus revolves around effectively managing and streamlining cloud-based storage systems for enterprises.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2008
Head office location
New York, United States
Number of employees
51 - 200
Website
https://www.ctera.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About CTERA Enterprise File Services Platform
Reviewer Insights for: CTERA Enterprise File Services Platform
Deciding Factors: CTERA Enterprise File Services Platform Vs. Market Average
Performance of CTERA Enterprise File Services Platform Across Market Features

CTERA Enterprise File Services Platform Likes & Dislikes

Like

A modern, Feature-Rich Experience with familiar Workflows and high performance for large media workflows.

Like

The migration tool for shares works very well. The support team is great too. The implementation team did a great job.

Like

Its sheer scalability to ingest massive amounts of files easily and present them anywhere locally on SMB file share for normal Windows access

Dislike

Occasional Filer Stability Issues: In a few instances during POC/Testing, Edge Filers showed offline status unexpectedly and required intervention, but thru vendor support it was resolved by upgrading the version.

Dislike

The filers are the brain for sharing resource to users, it's important to get functionalities to replicate configuration for shares for CIFS and NFS because this is a manual process that takes a lot of time.

Dislike

I will be honest I dont know that I have any dislikes, IT solves so many big problems so easily that any small issues are completely trivial

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Peer Discussions

CTERA Enterprise File Services Platform Reviews and Ratings

4.8

(83 Ratings)

Rating Distribution

5 Star
70%
4 Star
30%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.6

Integration & Deployment

4.7

Service & Support

4.7

Product Capabilities

4.6

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • ENGINEER
    Gov't/PS/Ed
    Government
    Review Source

    CTERA delivers Hybrid Cloud File Services with Reliable Caching and Seamless AD Integration.

    5.0
    Sep 4, 2025
    Hybrid Cloud Storage, Document Management and Easy to configure, feature-rich and delivers high levels of security often "exceeds expectations"
  • IT ASSOCIATE
    50M-1B USD
    Healthcare and Biotech
    Review Source

    Great platform and support team, missing some replication functionalities

    4.0
    Sep 29, 2025
    We use Ctera platform as our storage for Non strucutured data - archiving reposoritory. This is not our first tier for sharing data to all our users. We use the NAS protocols: CIFS and NFS. The platform behavior is great and is easy to use as everything is done over the web-based portal. For filers, it requires more work for sync tool and HA solutions.
  • Network Systems Engineer
    1B-10B USD
    Construction
    Review Source

    Ctera Delivers Scalable File Management With Reliable Performance and Support

    5.0
    Sep 2, 2025
    Ctera is a Very unique, Scalable Stable product backed by excellent tech Support
  • Storage and backup team manager
    1B-10B USD
    Telecommunication
    Review Source

    Ctera delivers a secure, high-performance and cost-efficient platform that simplifies operations while ensuring strong business continuity and resilience

    5.0
    Sep 2, 2025
    1. A core component in organizational I infra, ensuring business continuity, high performance and operational simplicity are critical - Ctera enables these objectives. Significant cost savings on central storage (caching) and eliminating the need for external backup licensing.
  • IT SERVICES ASSOCIATE
    1B-10B USD
    Media
    Review Source

    Best tool in the market for syncing the lump sum amount of files globally.

    5.0
    Nov 11, 2025
    As we are using more than 3 years , And the product stability , scalability are very good. Every new release , we get the required enhancement.
...
Showing Result 1-5 of 81

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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