- excellent Project Teams in the beginning of our relationsship to implemnt our products into Cumulocity. In getting rid of obstacles, changing and adjusting quickly of necessary features or adding new features and this so always with long term thinking! - this excellence continued also after migration got completted successfully over the globe. Support given is indeed exceptional to this very day. I do not want to compare and cannot disclose other companies here though. But from a couple of years experience I can tell. - Cumulocity has grown into a major pillar of our device management. - Cumulocity is up to its tasks, enabling us to perform worldwide operations in a very - very quick manner. I am not a sales person nor from finance, but it safes a lot money. - the vendor Software AG is also supporting very well on the continuous improvement of our needs with adding new features into Cumulocity throughout the versions they deliver. Its also a give and take, C8Y benefits from our use cases for others most likely as well. - the term exceptional may be inflationary used, but if I may emphesize the development teams of R&D in SAG, the service managers, operations and also in cases of unexpected issues, their solution management is truely exceptional.

The userinterface is not the best - the scrollbars are too tiny in each widget and the placement nad zoom of the widgets are also counterintuitive Often when you try putting in Values in searchbars, the pop up for that searchbar disappears