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  1. Home
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  3. Darktrace / EMAIL
Logo of Darktrace / EMAIL

Darktrace / EMAIL

byDarktrace
in Email Security
4.8
2026

Overview

Product Information on Darktrace / EMAIL

Updated 13th October 2025

What is Darktrace / EMAIL?

Darktrace EMAIL is a software designed to protect organizations from advanced email threats by utilizing artificial intelligence to detect and respond to malicious emails, phishing attempts, and account takeovers. The software analyzes inbound, outbound, and internal emails to identify unusual patterns and suspicious content, adapting its detection methods based on evolving threats. It integrates with existing email systems and automates responses, helping organizations manage email security risks with minimal disruption to users. Darktrace EMAIL addresses the business problem of protecting sensitive data and communication channels from targeted attacks that bypass traditional security measures, aiming to reduce the threat posed by compromised accounts and malicious attachments.

Darktrace / EMAIL Pricing

Darktrace EMAIL software is offered with a pricing model based on the number of protected email accounts and organization size. The software typically requires a custom quote tailored to the specific requirements of the customer, factoring in deployment complexity, coverage level, and integration needs. Subscription plans are provided with scalable options to match usage and protection needs. No Profile found if no information available.

Overall experience with Darktrace / EMAIL

IT Manager
<50M USD, Miscellaneous
FAVORABLE

“Easy-To-Use Platform Offers Robust Protection”

5.0
Feb 8, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
Network and Server Administrator
<50M USD, Banking
CRITICAL

“Harnessing Darktrace's Power: Unmasking the Strengths and Weaknesses”

3.0
Apr 30, 2024
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2026
For Market:
Email Security

About Company

Company Description

Updated 25th July 2024

Darktrace is a Cambridge, UK-based firm concentrating on the mitigation of cyber disruptions globally. The company employs a unique AI technology used by thousands of businesses globally to counteract, identify, react to, and recover from cyber-attacks. With a team of over 2200 people spread over 30 global offices, Darktrace is dedicated to containing the global impacts of cyber threats.

Company Details

Updated 26th February 2025
Year Founded
2013
Head office location
Cambridge, United Kingdom
Number of employees
1001 - 5000
Annual Revenue
500M-1B USD
Website
https://darktrace.com/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

Darktrace / EMAIL Reviews and Ratings

4.8

(413 Ratings)

Rating Distribution

5 Star
81%
4 Star
19%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?
  • IT Manager
    <50M USD
    Miscellaneous
    Review Source

    Easy-To-Use Platform Offers Robust Protection

    5.0
    Feb 8, 2026
    We have been using Darktrace for just about 2 months now, the platform has been brilliant so far and it was picking up things that our old provider was missing. We have a team of people from Darktrace that are helping us with training, issues and questions and so far they have been able to resolve everything. Our users haven't complained about the new service and it's now protecting the company more with the identity module and the dmarc module as well which all tie in together to fully protect the company. The platform itself is brilliant and so easy to use, the mobile app is one of the features that made us go with Darktrace as you can remediate issues straight away if needed as the AI will automatically block or lock users out if it thinks their account is doing something it doesn't usually do etc.
  • IT Manager
    <50M USD
    Miscellaneous
    Review Source

    Easy-To-Use Platform Offers Robust Protection

    5.0
    Feb 8, 2026
    We have been using Darktrace for just about 2 months now, the platform has been brilliant so far and it was picking up things that our old provider was missing. We have a team of people from Darktrace that are helping us with training, issues and questions and so far they have been able to resolve everything. Our users haven't complained about the new service and it's now protecting the company more with the identity module and the dmarc module as well which all tie in together to fully protect the company. The platform itself is brilliant and so easy to use, the mobile app is one of the features that made us go with Darktrace as you can remediate issues straight away if needed as the AI will automatically block or lock users out if it thinks their account is doing something it doesn't usually do etc.
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Recommended Gartner Insights

  • Critical Capabilities for Email Security
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User Sentiment About Darktrace / EMAIL
Reviewer Insights for: Darktrace / EMAIL
Deciding Factors: Darktrace / EMAIL Vs. Market Average
Performance of Darktrace / EMAIL Across Market Features

Darktrace / EMAIL Likes & Dislikes

Like

Platform Mobile App AI modules Reporting Darktrace Support Training Security protection

Like

Platform Mobile App AI modules Reporting Darktrace Support Training Security protection

Like

Platform Mobile App AI modules Reporting Darktrace Support Training Security protection

Dislike

Technical support can only be contacted through the Support Portal. It is nigh impossible to reach someone by phone. In the last two years, issues are rarely 100% resolved by Darktrace.

Dislike

Technical support can only be contacted through the Support Portal. It is nigh impossible to reach someone by phone. In the last two years, issues are rarely 100% resolved by Darktrace.

Dislike

Technical support can only be contacted through the Support Portal. It is nigh impossible to reach someone by phone. In the last two years, issues are rarely 100% resolved by Darktrace.