• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • Loading categories...

      Browse All Categories

      Loading markets...

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. Datadog
Logo of Datadog

Datadog

byDatadog
in
4.4
2025
Market Presence: Observability Platforms, Infrastructure Monitoring Tools

Overview

Product Information on Datadog

Updated 13th October 2025

What is Datadog?

Datadog is a software that offers monitoring and analytics capabilities for cloud-scale applications. The software collects metrics, traces, logs, and events from various sources and provides dashboards, alerts, and visualization tools to help users track the performance and health of systems and services. Datadog integrates with cloud infrastructure, containers, databases, and applications, enabling users to correlate data across their technology stack. The software addresses challenges related to dynamic, distributed environments by providing observability and insights that support incident detection, troubleshooting, and optimization of resources and applications. It is designed to facilitate collaboration between development, operations, and security teams in managing application reliability and system performance.

Datadog Pricing

Datadog software uses a subscription-based pricing model structured by product type with options for pay-as-you-go and tiered plans based on usage volume such as number of hosts, logs, traces, or specific monitoring features, allowing users to select plans that fit different monitoring and analytics requirements.

Overall experience with Datadog

Engineer
1B - 3B USD, Banking
FAVORABLE

“Difficulties in Locating Specific Traces and Navigating the Dashboard Interface”

4.0
Sep 9, 2025
Overall it's good. Sometimes I want to use the traces to debug, but the trace won't be able to show up from my test/employee account, so it hasn't been very consistent.
ENGINEERING MANAGER
50M - 250M USD, Software
CRITICAL

“Convenient Screen Recording Features Offset by Unreliable Test Execution Issues”

3.0
Jan 29, 2026
The DataDog synthetic testing product has convenient screen recording options but unreliable test execution and poor test management UI, making it very hard to manage large test suites and rely on results.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2025
For Market:
Observability Platforms

About Company

Company Description

Updated 25th July 2024

Datadog specializes in providing a comprehensive monitoring platform for cloud applications. It collects data from diverse sources such as servers, containers, databases, and third-party services, aiming to make the stack fully observable. By offering these features, Datadog assists DevOps teams in preventing downtime, addressing performance problems, and ensuring optimal user experience.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
2010
Head office location
New York, United States
Number of employees
1001 - 5000
Website
http://datadoghq.com

Do You Manage Peer Insights at Datadog?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Datadog
Reviewer Insights for: Datadog
Deciding Factors: Datadog Vs. Market Average
Performance of Datadog Across Market Features

Datadog Likes & Dislikes

Like

It is easy to know whether the system is of high availability. Ensure a secure feature rollout.

Like

Recording browser tests is simple, reliable, and visually friendly. It has simple controls to stop and start the recording and generated test steps that were relatively easy to customize, remove, insert, and rearrange.

Like

All the services are best But infrastructure monitoring and Log management even newly kid can work upon to user friendly

Dislike

- Sometimes it's hard to find a specific trace during developing / debugging from my test account. And it's hard to know where it's dropped. - UI could be a bit unintuitive, sometimes it's hard to navigate and find the dashboard i want. - Not intuitive on where to add more info for the trace. How to search or build a dashboard with http request info from a trace.

Dislike

The test suite tends to have flaky failures about ~40% of the time, which makes it nearly impossible to rely on for definitive test results. Also, managing large lists of tests is very hard with the current UI and list-based system. One flow with branched logic would require one test per branch, relying on naming conventions and tagging to keep them organized, which is difficult at scale.

Dislike

I can suggest software work upon reliability/latency rest I'm happy with product and services

Top Datadog Alternatives

Logo of Dynatrace
1. Dynatrace
4.6
(315 Ratings)
Logo of ThousandEyes
2. ThousandEyes
4.6
(116 Ratings)
Logo of New Relic
3. New Relic
4.6
(74 Ratings)
View All Alternatives

Peer Discussions

Datadog Reviews and Ratings

Showing data for 126 ratings and reviews for Digital Experience Monitoring market. View all 1360 ratings and reviews across markets for a complete picture.

4.4

(126 Ratings)

Rating Distribution

5 Star
44%
4 Star
52%
3 Star
5%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Integration & Deployment

4.4

Service & Support

4.4

Product Capabilities

4.5

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • ENGINEERING MANAGER
    50M-1B USD
    Software
    Review Source

    Convenient Screen Recording Features Offset by Unreliable Test Execution Issues

    3.0
    Jan 29, 2026
    The DataDog synthetic testing product has convenient screen recording options but unreliable test execution and poor test management UI, making it very hard to manage large test suites and rely on results.
  • Engineer
    1B-10B USD
    Banking
    Review Source

    Difficulties in Locating Specific Traces and Navigating the Dashboard Interface

    4.0
    Sep 9, 2025
    Overall it's good. Sometimes I want to use the traces to debug, but the trace won't be able to show up from my test/employee account, so it hasn't been very consistent.
  • It Associate
    50M-1B USD
    Hardware
    Review Source

    Infrastructure Monitoring and Log Management Stand Out Among Product Features

    5.0
    Jan 29, 2026
    It was good experience overall i'm happy with product and service to monitor system logs and performance
  • Software Developer
    50M-1B USD
    Software
    Review Source

    Desire for Simpler Filtering Functions Without Mandatory Variable Categorization

    4.0
    Sep 9, 2025
    somewhat difficult to filter by the amount of variable categories
  • Senior Software Engineer
    50M-1B USD
    Telecommunication
    Review Source

    User-Friendly Interface And Detailed Metrics Enhance Performance And Incident Management

    5.0
    Jun 24, 2025
    Datadog is a powerful and reliable platform that offers detailed monitoring and collects data from different sources, for example servers.The interface is very easy to use, letting one get metrics quickly.Has very smooth integration with many systems and services, remarkably elevating monitoring capabilities.Provide both sharable and custom dashboards that help us to easily see and understand key metrics and performance goals.Makes it easy to monitor everything in one place from platform performance and infrastructure health to logs and security. Has the best monitoring and alerting capabilities that allow us to be cautious in incident management.
...
Showing Result 1-5 of 128

Recommended Gartner Research

  • Critical Capabilities for Digital Experience Monitoring
  • Magic Quadrant for Digital Experience Monitoring

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.