Overview
Product Information on Descartes MacroPoint
What is Descartes MacroPoint?
Descartes MacroPoint Pricing
Overall experience with Descartes MacroPoint
“Reliable Software Offers Seamless Integration and Great Support”
“MacroPoint Review”
About Company
Company Description
Descartes is a company focusing on on-demand, software-as-a-service solutions to refine the productivity and security of businesses with heavy logistics. The company's modular software solutions enable the tracking and optimization of delivery resources, and facilitate shipping execution and tracking. The software also provides for the processing of transportation invoices and accessing global trade data. In addition, it allows filing customs and security documents for import-export processes among many other logistics operations. Headquartered in Waterloo, Ontario, Canada, Descartes also has global presence via numerous offices and associates worldwide.
Company Details
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Reviewer Insights for: Descartes MacroPoint
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Performance of Descartes MacroPoint Across Market Features
Descartes MacroPoint Likes & Dislikes
Easy to use, Support is responsive and integrates well with internal systems
I like how you can set the frequency of in-transit location updates and the ability to receive ETA updates.
Easy to use, easy to integrate with other applications and makes our job easy to have automatic visibility of our freight/product at all times.
More communication needed on maintenance, easier way to find issues on exports, no other issues
I would prefer if MacroPoint had analytical carrier performance capabilities. It would be nice to be able to analyze carrier performance such as on time delivery, quality of tracking data, etc.
There can be some lag in updates. Sometimes the help desk isn't super quick with responses. Having to create multiple requests for tracking if we have two drivers running one load (team drivers).
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Descartes MacroPoint Reviews and Ratings
- Application Specialist50M-1B USDTransportationReview Source
Reliable Software Offers Seamless Integration and Great Support
Software works very well, and support is top notch - DIRECTOR OF SALES50M-1B USDTransportationReview Source
Great Mobile Tracking and Visibility Tool
Super easy product to use and implement. Great digital tracking and visibility of freight. - Director O0f Logistics Sales50M-1B USDTransportationReview Source
My Sales Rep Is Interested In My Success!
Sales has delivered on their promises and has not left us after the contract was signed. Very knowledgeable and engaged. - President<50M USDTransportationReview Source
Descartes Macropoint has brought ASE the simplicity of tracking, reliability and savings
The Macropoint tracking has been instrumental for us and has allowed the company to save dollars on traditional QC type units. The integration into our systems, functionality, and reliability of tracking gives our clients the visibility they need. - Vice President Safety & Compliance1B-10B USDTransportationReview Source
MacroPoint Review
Great customer service/support. Integration was simple, we were able to go live within our TMS very quickly. No issues to report.