IBM is a well-established entity focused on technology and development. The primary mission revolves around fostering technological growth and enhancing infrastructure, achieved through focused developments and consulting services. By encouraging inventiveness and innovation, it is geared towards facilitating the transition of theoretical ideas into practical realities, thus improving global functionalities. IBM brings about transformation by creating advanced solutions that reshape and redefine the world.
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The availability of services
Speed of response. Quality of people provided. Integration with API support.
Availability of plenty of customisation and integration is a huge plus in this product. Data is encrypted. Its an automated process and lets us recover data like system configuration and any type of file. It automatically detects any kind of disaster or severe problems in our servers or database and starts it recovery process immediately.
Service providers should work on the cost as most of the SMBs would go for DR as a service.
Pricing could be better. Contract was rigidly structured. Took time to understand our complex requirements.
Nothing so far, its a great product.