Name: Dynamics CRM (Legacy)
Rating: 4.2 (218 reviews)

Overview

Product Information on Dynamics CRM (Legacy)

Updated 13th October 2025

What is Dynamics CRM (Legacy)?

Dynamics CRM is a software developed by Microsoft that offers tools for customer relationship management, enabling organizations to manage sales, marketing, and service processes within a unified platform. The software provides functionalities for handling customer data, tracking interactions, managing leads and opportunities, automating workflows, and supporting service operations. It aims to help businesses organize customer information, improve sales management, streamline service delivery, and gain insights through data analytics and reporting features. Dynamics CRM supports integration with other Microsoft products and can be deployed both on-premises and in the cloud, allowing organizations flexibility in implementation and scalability according to business needs.

Overall experience with Dynamics CRM (Legacy)

National Healthcare Marketing Lead

3B - 10B USD, Construction

FAVORABLE

“Detailed reporting and lead management CRM”

4.0

Apr 1, 2021

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Software Engineer

50M - 250M USD, Miscellaneous

CRITICAL

“Review Dynamics CRM (Legacy)”

3.0

Nov 18, 2020

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About Company

Company Description

Microsoft enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more. Microsoft is dedicated to advancing human and organizational achievement. Microsoft Security helps protect people and data against cyberthreats to give peace of mind.

Company Details

Company type

Public

Year Founded

1975

Head office location

Redmond, Washington, United States

Number of employees

10000+

Annual Revenue

30B+ USD

Website

https://microsoft.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Dynamics CRM (Legacy)

Deciding Factors: Dynamics CRM (Legacy) Vs. Market Average

Performance of Dynamics CRM (Legacy) Across Market Features