Overview
Product Information on Zoho CRM
Updated 13th October 2025
What is Zoho CRM?
Zoho CRM Pricing
Overall experience with Zoho CRM
Manufacturing Operations Manager
250M - 500M USD, ManufacturingFAVORABLE
“A strategic solution for excellent B2B customer relationship management”
OPERATIONS MANAGER
<50M USD, Travel and HospitalityCRITICAL
“Sophisticated workflows and integrations offer flexibility for lean teams”
About Company
Company Description
Zoho Corporation is a privately held software company that is focused on delivering solutions to help businesses grow. The company's portfolio of more than 55 products is used by over 100 million people around the world and is designed to cater to varying business requirements such as sales, marketing, support, collaboration, finance, and recruitment. Zoho is concentrated on creating digital tools with a strict adherence to user privacy. It does not rely on an ad-revenue model, even for its free products. The firm's global reach extends from its headquarters in Austin, Texas to international offices in Chennai, India and other worldwide locations.
Company Details
Company type
Private
Year Founded
1996
Head office location
Chennai, India
Number of employees
10001+
Website
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Key Insights
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Zoho CRM Reviews and Ratings
- Manufacturing Operations Manager50M-1B USDManufacturingReview Source
A strategic solution for excellent B2B customer relationship management
Zoho CRM has been a game changer for our business, especially in how we manage marketing, distributor relationship and sales alignment with operations. Since its deployment we have experienced a more data driven and efficient approach to customer engagement and demand management. One of the major improvement has been visibility. We now have realtime insight into lead activity, campaign performance, sales pipelines and order trends, all in one platform. This has improved our lead conversion rate by over 23 % and reduced response time to distributor enquiries by nearly 37% . Also with clear forecasting insights we have improved our production accuracy by about 19%, helping us better align our manufacturing output with actual market demand.
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