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Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
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All rights reserved.

Reviewed in Last 12 Months
How Alternatives Are Selected
Logo of HubSpot Marketing Hub
1. HubSpot Marketing Hub

By HubSpot

4.4
(2185 Ratings)

Hubspot marketing platform is a fantastic source of truth for all marketers! It removes the complexity of setting up GA4 tracking and looking at different attribution models by Google which you cannot see. The Marketing Hub has the intelligence to look at contacts and leads at a variety of different attribution models which is handy for our reporting. Dashboards also give us access to results for Meta, LinkedIn, Google Ads as well as email marketing automation and sends and landing page creation - what more could you need!

Read all insights and reviews for HubSpot Marketing Hub
Compare with Zoho CRM
Logo of Salesforce Marketing Cloud Account Engagement
2. Salesforce Marketing Cloud Account Engagement

By Salesforce

4.2
(698 Ratings)

Overall, my experience has been really positive. It helps to stay on top of leads and keep track of campaigns. There was a learning curve in the start, especially as we adapted our system for B2B marketing campaigns. Once everything was setup, it helped streamline our marketing efforts and streamline how we collaborate across teams. We use it to send all the relevant sales campaigns to our B2B OTAs who book hotel rooms with us for their own userbase.

Read all insights and reviews for Salesforce Marketing Cloud Account Engagement

Where Zoho CRM Scored Higher

  • Better at service and support
  • Easier to integrate and deploy
  • Better evaluation and contracting
Compare with Zoho CRM
Logo of Adobe Marketo Engage
3. Adobe Marketo Engage

By Adobe

4.3
(600 Ratings)

We use Adobe Marketo Engage's B2B Marketing Automation Platform to support demand generation and lead lifecycle management across multiple marketing channels as it provides a more structured approach to managing leads and orchestrating engagement across the full marketing funnel. Through CRM integrations, marketing teams are able to design automated programs that nurture prospects over time, score engagement based on behavior, and route qualified leads to the sales team. The platform delivers a lot of value in coordinating marketing and sales activities as marketing generated leads can be tracked through the full revenue lifecycle by integrating into CRM systems, thereby improving visibility into campaign performance and pipeline contribution.

Read all insights and reviews for Adobe Marketo Engage

Where Zoho CRM Scored Higher

  • Better at service and support
  • Easier to integrate and deploy
  • Better evaluation and contracting
Compare with Zoho CRM
Logo of Microsoft Dynamics 365 Customer Insights
4. Microsoft Dynamics 365 Customer Insights

By Microsoft

4.3
(308 Ratings)

The platform does a great job of unifying customer data from multiple systems and turning it into actionable insights that marketing, sales, and service teams can use. It’s especially powerful if your organization already runs on the Microsoft ecosystem, though the implementation and data preparation require some planning before you see the full value.

Read all insights and reviews for Microsoft Dynamics 365 Customer Insights

Where Zoho CRM Scored Higher

  • Better at service and support
  • Easier to integrate and deploy
  • Better evaluation and contracting
Compare with Zoho CRM
Logo of Oracle Eloqua Marketing Automation
5. Oracle Eloqua Marketing Automation

By Oracle

4.4
(256 Ratings)

Eloqua provides a strong, enterprise level marketing function, but it comes with a very steep learning curve. As a first time marketing automation platform it can be pretty intimidating, but once you understand the setup, the features are extensive.

Read all insights and reviews for Oracle Eloqua Marketing Automation

Where Zoho CRM Scored Higher

  • Better at service and support
  • Easier to integrate and deploy
  • Better evaluation and contracting
Compare with Zoho CRM
Logo of Dynamics CRM (Legacy)
6. Dynamics CRM (Legacy)

By Microsoft

4.2
(218 Ratings)

Overall, my experience with the customer service teams and developers was positive. They assisted with aligning the tool to our business model.

Read all insights and reviews for Dynamics CRM (Legacy)

Where Zoho CRM Scored Higher

  • Better at service and support
  • Easier to integrate and deploy
  • Better evaluation and contracting
Compare with Zoho CRM
Logo of Act-On Marketing Automation Platform
7. Act-On Marketing Automation Platform

By Act-On

4.2
(100 Ratings)

It was a very good product, Very easy to use and incredibly cost effective. I would recommend it as it you're getting great value for money.

Read all insights and reviews for Act-On Marketing Automation Platform

Where Zoho CRM Scored Higher

  • Easier to integrate and deploy
Compare with Zoho CRM
Logo of SAP Marketing Cloud (Legacy)
8. SAP Marketing Cloud (Legacy)

By SAP

4.2
(81 Ratings)

we used SAP Marketing Cloud for all our email promotions and LNS, the platform was user-friendly and used to give us the full flexibility to create, edit and create emails according to our preferences, and campaign creation and segmentation list building was easy.

Read all insights and reviews for SAP Marketing Cloud (Legacy)

Where Zoho CRM Scored Higher

  • Better at service and support
  • Easier to integrate and deploy
  • Better evaluation and contracting
Compare with Zoho CRM
Showing Result 1-8 of 44

Top Alternatives to Zoho CRM

  • HubSpot Marketing Hub
  • Salesforce Marketing Cloud Account Engagement
  • Adobe Marketo Engage
  • Microsoft Dynamics 365 Customer Insights
  • Oracle Eloqua Marketing Automation
  • Dynamics CRM (Legacy)
  • Act-On Marketing Automation Platform
  • SAP Marketing Cloud (Legacy)
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Logo of Zoho CRM

Zoho CRM Alternatives

4.4(1390 Ratings)

Considering alternatives to Zoho CRM? See what this market Zoho CRM users also considered in their purchasing decision. When evaluating different solutions, potential buyers compare competencies in categories such as evaluation and contracting, integration and deployment, service and support, and specific product capabilities.

Check out real reviews verified by Gartner to see how Zoho CRM compares to its competitors and find the best software or service for your organization.