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SAP Marketing Cloud (Legacy)

bySAP
in
4.3
Market Presence: B2B Marketing Automation Platforms, Multichannel Marketing Hubs

Overview

Product Information on SAP Marketing Cloud (Legacy)

Updated 13th October 2025

What is SAP Marketing Cloud (Legacy)?

SAP Marketing Cloud is a software designed to help organizations manage and analyze marketing activities across various channels. The software provides tools for campaign management, customer segmentation, real-time analytics, and marketing automation. It enables businesses to gain insights into customer behavior, deliver personalized experiences, and optimize marketing strategies. SAP Marketing Cloud supports integration with other business systems for data consolidation and ensures compliance with data privacy regulations. The software addresses the challenge of coordinating targeted marketing efforts and measuring their impact, assisting organizations in improving the effectiveness and efficiency of their marketing operations.

SAP Marketing Cloud (Legacy) Pricing

SAP Marketing Cloud software uses a subscription-based pricing model, typically structured on the basis of user licenses and selected features such as contact volumes or interaction data. Pricing for the software may vary depending on the deployment model and specific requirements, with adjustments based on organizational size and usage levels, and may include additional fees for integrations or optional modules.

Overall experience with SAP Marketing Cloud (Legacy)

Marketing Executive
50M - 250M USD, Real Estate
FAVORABLE

“Unveiling Comprehensive Functionality and Advanced Analytics”

5.0
Feb 5, 2025
Comprehensive Functionality Strong customer Profiling Real Time Personalization Advanced Analytics Strong customer support
Assistant Product Marketing Manager
3B - 10B USD, Telecommunication
CRITICAL

“It has a lot of options, it takes time to implement”

3.0
Dec 10, 2021
You may have to program a lot yourself, but you should also ensure that there is enough programming to keep things running smoothly. It is possible to transmit information quickly and simply by centrally handling client information, sales progress, and earlier exchanges formerly managed by Excel that became personal. Furthermore, because the previous history was unknown, it was able to eliminate superfluous confirmation activity.

About Company

Company Description

Updated 13th August 2025

SAP was founded in 1972 and is headquartered in Walldorf, Germany. The company employs over 105,000 people globally and develops software solutions for enterprise resource planning (ERP) and related business functions. SAP’s early products, SAP R/2 and SAP R/3, were widely adopted for managing core business processes. Its current ERP platform, SAP S/4HANA, uses in-memory computing to support data-intensive operations and integrates capabilities such as artificial intelligence and machine learning. SAP offers a portfolio of software applications that support various business functions across industries. These applications are designed to operate on a unified digital platform. As of 2025, SAP reports over 230 million cloud users and provides more than 100 solutions. The company’s offerings are used by organizations to manage finance, human resources, procurement, supply chain, and other operational areas.

Company Details

Updated 13th August 2025
Company type
Public
Year Founded
1972
Head office location
Walldorf, Germany
Number of employees
10001+
Annual Revenue
30B+ USD
Website
http://www.sap.com

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: SAP Marketing Cloud (Legacy)
Deciding Factors: SAP Marketing Cloud (Legacy) Vs. Market Average
Performance of SAP Marketing Cloud (Legacy) Across Market Features

SAP Marketing Cloud (Legacy) Likes & Dislikes

Like

Deep Customer Understanding Real Time Personalization Integration with SAP Integration Predictive Analytics

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Like

A list of quote and order requests is provided. If you have an order or fail to quote, it will be added to the list and you will be alerted as soon as possible. Because client information and sales can now be managed collectively, it is much easier to exchange information and engage within and outside of the department.

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Like

1) Flexibilty: while creating emails it gives full flexibility to create emails according to our requirements, also for segmentation the process of creating segmentation model is userfriendly 2) Segmention Block: Creating a building block for all the segments we use regularly is very handy as I can create building blicks by region, language etc and do not have to select each one while creating the segmentation list 3)Campaign Approvals. it is really helpful to ensure that we are following all the right steps while creating the campaign

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Dislike

High Cost

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Dislike

Everything must be coded here (including a link to the online version); this is not ready to use the system. While sending newsletters is possible, email marketing is challenging. As a result, maintenance and upkeep become quite time-consuming.

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Dislike

We do not have the flexibility to create a landing page, while creating a large segmentation model it takes a lot of time to load the count of the list and and it allows us to edit the approved email which basically should not be happening once the email is approved.

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Peer Discussions

SAP Marketing Cloud (Legacy) Reviews and Ratings

4.3

(162 Ratings)

Rating Distribution

5 Star
26%
4 Star
58%
3 Star
14%
2 Star
2%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.2

Integration & Deployment

4.2

Service & Support

4.2

Product Capabilities

4.4

Last 12 Months
Filter Reviews
Sort By:
Most helpful
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Marketing Executive
    50M-1B USD
    Real Estate
    Review Source

    Unveiling Comprehensive Functionality and Advanced Analytics

    5.0
    Feb 5, 2025
    Comprehensive Functionality Strong customer Profiling Real Time Personalization Advanced Analytics Strong customer support
  • SENIOR ENGAGEMENT MARKETING SPECIALIST
    <50M USD
    Software
    Review Source

    Exploring SAP Marketing Cloud's Flexibility for Custom Email Creation

    4.0
    Sep 24, 2024
    we used SAP Marketing Cloud for all our email promotions and LNS, the platform was user-friendly and used to give us the full flexibility to create, edit and create emails according to our preferences, and campaign creation and segmentation list building was easy.
  • Key Account Manager
    50M-1B USD
    Transportation
    Review Source

    Complete In and Out of SAP Marketing Cloud

    4.0
    Oct 27, 2023
    SAP market cloud is a market research and customer engagement platform by SAP. It allows organization to pass on personalized and overall market research to their customer and offers businesses to grow together.
  • MANAGER OF IT SERVICES
    50M-1B USD
    IT Services
    Review Source

    The best marketing solution with high cost

    4.0
    Nov 2, 2023
    We have a good experience with SAP products. The cloud model of SAP marketing is pretty simple and easy to implement because only one instance is required to create to access your account. It gives extensive insights of marketing analytics. We can create customize automation of the task with in the solution. It increases the marketing efficiency of the organization.
  • COMPANY SECRETARY
    1B-10B USD
    Miscellaneous
    Review Source

    Out of the box product serivce

    5.0
    Nov 1, 2023
    We are highly satisfied with C & C features, As it enable us to convey personalized market research to our customers. This platform also help us to identify and deliver tailored experiences that effectively resonate with customers.
...
Showing Result 1-5 of 157

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