Insightly CRM

byInsightly
in
4.2

Overview

Product Information on Insightly CRM

Updated 13th October 2025

What is Insightly CRM?

Insightly CRM is a software designed to assist organizations in managing customer relationships, tracking communications, and streamlining business processes. The software offers features such as contact management, project management, workflow automation, and reporting tools. Insightly CRM enables users to centralize data related to contacts, leads, and opportunities, facilitating improved collaboration and communication across teams. The software integrates with email platforms and popular productivity applications, supporting scalability for various business sizes. Insightly CRM aims to solve business problems related to organizing sales information, automating repetitive tasks, and providing visibility into ongoing projects and customer interactions.

Overall experience with Insightly CRM

SALES MANAGER
<50M USD, Manufacturing
FAVORABLE

Insightly Features Intuitive Design and Simple Automation for Smaller Teams

4.0
Oct 30, 2025
Insightly offers a clean, intuitive CRM that's ideal for small and mid sized organizations, we unfortunately outgrew the platform but starting out it served us well.
ENGINEER
250M - 500M USD, Services (non-Government)
CRITICAL

Insightly CRM: Bridging CRM and Project Management Capabilities

3.0
Nov 16, 2024
Insightly CRM has ptovided me with a solid platform for managing customer relationships, as well as project tracking, workflow automation, etc.

About Company

Company Description

Insightly is a contemporary customer relationship management (CRM) business that aims to assist companies of different sizes in forming enduring customer connections and enhancing growth. Insightly's ready-to-go functionalities let users adjust their experience for every customer interaction role. The services provided by Insightly are simple to use, easy to initiate, highly modifiable to different industries, promising speedy time to value at a reduced total cost of ownership. Since its establishment in 2009 in San Francisco, Insightly has received funding across several rounds from a variety of venture capital firms such as Emergence Capital Partners, Cloud Apps Capital Partners, and Sozo Ventures.

Company Details

Company type
Private
Head office location
San Francisco, United States
Number of employees
51 - 200

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Insightly CRM
Deciding Factors: Insightly CRM Vs. Market Average
Performance of Insightly CRM Across Market Features

Insightly CRM Likes & Dislikes

Top Insightly CRM Alternatives

4.5
(1901 Ratings)
4.4
(544 Ratings)

Peer Discussions

Insightly CRM Reviews and Ratings

4.2

(717 Ratings)

Rating Distribution

5 Star
45%
4 Star
46%
3 Star
8%
2 Star
1%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.4

Service & Support

4.4

Product Capabilities

4.4

Last 12 Months
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  • SALES MANAGER
    <50M USD
    Manufacturing
    Review Source

    Insightly Features Intuitive Design and Simple Automation for Smaller Teams

    4.0
    Oct 30, 2025
    Insightly offers a clean, intuitive CRM that's ideal for small and mid sized organizations, we unfortunately outgrew the platform but starting out it served us well.
  • IT Manager
    1B-10B USD
    Services (non-Government)
    Review Source

    Minimal Training Kick-Starts User Engagement

    5.0
    Apr 14, 2025
    Intuitive design makes it easy for teams to get started with minimal training.
  • BUSINESS DEVELOPMENT
    1B-10B USD
    Manufacturing
    Review Source

    Unlocking Sales Success with Modern CRM Platform

    4.0
    Feb 28, 2025
    A modern, scalable customer relationship management platform for enhanced monitoring of sales pipeline
  • PRD ENG ANALYST
    50M-1B USD
    Banking
    Review Source

    An Inside Look at Insightly CRM's Robust and User-friendly Features

    5.0
    Dec 19, 2024
    I used insightly crm for one of my clients. He specifically asked for it as he has good experience with the team in the past. After starting to use this for the client's project, it's been a very positive experience. This platform provides robust crm solutions which helped to streamline our many customer relationship management processes. This platform is very user friendly and it lets us effectively manage the contacts, track the communication and collaborate with our team.
  • OPERATIONS MANAGER
    50M-1B USD
    Consumer Goods
    Review Source

    Streamlining Work and Enhancing Organization with Insightly

    4.0
    Dec 18, 2024
    Insightly makes our daily work easier and allows us to customize it to track our orders effectively. It can easily connect with other business tools which helps us stay organized. The best part is how it keeps our whole team on the same page from design to production.
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Showing Result 1-5 of 707

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