Insightly CRM Alternatives

Name: Review of Zendesk Sell
Item: Zendesk Sell
Rating: 4.0
Author: Verified Reviewer

Considering alternatives to Insightly CRM? See what this market Insightly CRM users also considered in their purchasing decision. When evaluating different solutions, potential buyers compare competencies in categories such as evaluation and contracting, integration and deployment, service and support, and specific product capabilities.

Check out real reviews verified by Gartner to see how Insightly CRM compares to its competitors and find the best software or service for your organization.

Reviewed in Last 12 Months

How Alternatives Are Selected

1. Salesforce Sales Cloud

By Salesforce

4.4

(1930 Ratings)

Overall, my experience with Salesforce Sales Cloud has been largely positive. A very powerful CRM platform that can handle complex sales processes with lots of customization as business needs change. I think flexibility is one of the biggest strengths. Ecosystem around salesforce is excellent. The support is good and really helpful. Customization comes with a steep learning curve but once everything is set, It is the best CRM for almost all sales processes.

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Where Insightly CRM Scored Higher

Better at service and support
Easier to integrate and deploy
Better evaluation and contracting

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2. Microsoft Dynamics 365 Sales

By Microsoft

4.4

(562 Ratings)

Great experience with Microsoft. Because we're a frontier company, we always have very engaged contacts within Microsoft to support us and to help navigate us through the product and capabilities. Early days with our deployment of the tool but it's provided parts of the business with tooling they've never had before so is opening up lots of areas of potential.

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Where Insightly CRM Scored Higher

Better at service and support
Easier to integrate and deploy
Better evaluation and contracting

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3. Zoho CRM

By Zoho

4.4

(557 Ratings)

We started working with Zoho CRM to manage our customer database. One of the most interesting things is that practically all our needs are already anticipated and met. For example, we integrated seamlessly with Zoho's email marketing system and designed workflows that have allowed us to automate lead management. Zoho Telephony has been another highlight. Access to call integration makes our work much easier. The support is incredible. They resolve everything, and for a SaaS platform, they dedicate a significant amount of time to helping you. The technical staff is truly excellent.

Automated Translation from Spanish

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Where Insightly CRM Scored Higher

Better at service and support
Easier to integrate and deploy

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4. Sales Hub

By HubSpot

4.4

(463 Ratings)

HubSpot allows the team to have much more collaboration between the contacts history and relationship in Sales to Marketing, to servicing the customer. Being able to run automated email series supporting the messaging while saving time for Sales Reps.

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5. Vtiger One

By Vtiger

4.5

(455 Ratings)

Me and my team use it as our main CRM system, and it has been proven to be a very reliable way of managing our customers and projects

Read all insights and reviews for Vtiger One

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6. Pipedrive

By Pipedrive

4.2

(357 Ratings)

Our real estate/property management company owns an event venue with a high volume of inquiries and events per year, primarily weddings which take a high level of personalization and genuine interactions. We utilize Pipedrive to organize the entire sales and planning process keeping all of our customer information in one place and excessible.

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7. Freshsales Suite

By Freshworks

4.4

(248 Ratings)

the can be made of best use if the dash board can be optimized a bit.

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8. SAP Sales Cloud

By SAP

4.4

(206 Ratings)

Managing sales operations across 7 different countries with three distinct business models - retail, wholesale and project-based, is a massive challenge, and SAP Sales Cloud is the platform that holds it all together for us. We use it for everything from initial lead generation to final order. The integrations with Microsoft Teams and Outlook have been a real lifesaver for our teams' daily activity management and follow-ups. What is particularly impressive is how we have linked the system to local project databases both in Turkey and our other regions; lead flow in automatically, which keeps our pipeline fresh. We have also moved our entire approval mechanism to the system, so profitability and cost controls are now handled digitally before any quote is finalized. It is a powerful soliton for complex environments, but I have to be honest: because we have heavy external pricing integrations and custom workflows, we do see occasional performance dips. This is a trade-off for having such a comprehensive system, but it requires constant monitoring to keep operations running smoothly.

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Where Insightly CRM Scored Higher

Better at service and support
Easier to integrate and deploy
Better evaluation and contracting

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