Overview
Product Information on Microsoft Dynamics 365 Sales
Updated 13th October 2025
What is Microsoft Dynamics 365 Sales?
Microsoft Dynamics 365 Sales Pricing
Overall experience with Microsoft Dynamics 365 Sales
Sales Manager
<50M USD, Energy and UtilitiesFAVORABLE
“Strong and flexible CRM solution with solid real - world performance in production environments, elivering good scalability, integration capabilities, an support for complex sales processes.”
Overall, our experience with MS Dynamics 365 Sales has been positive. The platform provides good customization capabilities solid reporting features and strong integration with other Microsoft services. It supports sales teams effectively and scales well with busines needs . Areas for improvement include licensing complexity and the learning curve for advanced configuration.
Team Lead
1B - 3B USD, Finance (non-banking)CRITICAL
“Coordinated client management enhanced by instant pipeline insights”
We have had a great experience with Microsoft Dynamics 365 Sales. It offers a single portal for managing client relations, generating leads, and ensuring that the sales process is well-coordinated.
About Company
Company Description
Microsoft enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more. Microsoft is dedicated to advancing human and organizational achievement. Microsoft Security helps protect people and data against cyberthreats to give peace of mind.
Company Details
Company type
Public
Year Founded
1975
Head office location
Redmond, Washington, United States
Number of employees
10000+
Annual Revenue
30B+ USD
Website
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Microsoft Dynamics 365 Sales Reviews and Ratings
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- Sales Manager<50M USDEnergy and UtilitiesReview Source
Strong and flexible CRM solution with solid real - world performance in production environments, elivering good scalability, integration capabilities, an support for complex sales processes.
Overall, our experience with MS Dynamics 365 Sales has been positive. The platform provides good customization capabilities solid reporting features and strong integration with other Microsoft services. It supports sales teams effectively and scales well with busines needs . Areas for improvement include licensing complexity and the learning curve for advanced configuration. - Director of Operations1B-10B USDServices (non-Government)Review Source
Flexibility and Integration Stand Out but Require Ongoing Configuration and Support
Great experience with Microsoft. Because we're a frontier company, we always have very engaged contacts within Microsoft to support us and to help navigate us through the product and capabilities. Early days with our deployment of the tool but it's provided parts of the business with tooling they've never had before so is opening up lots of areas of potential. - MARKETING MANAGER<50M USDMediaReview Source
Routine Tasks Simplified in Familiar Environment Despite Challenges in Menu Navigation
Using Microsoft Dynamics 365 feels more like moving from a cluttered desk to a clear one. It sits where I already work in Outlook, Teams and Excel so nothing feels forced. Daily tasks run smoothly (in most cases) and overall it's a very handy tool. - Director, It Security And Risk Managemen50M-1B USDServices (non-Government)Review Source
A structured sales implementation with Dynamics 365 facilitates management and tracking
My experience using Microsoft Dynamics 365 in the sales module has been very positive. This platform allows for a highly structured and organized management of the entire sales cycle within the organization. It greatly assists us with its management indicators, which are very clear and intuitive, making it easy to track opportunities and customers. Furthermore, its full integration with the entire Microsoft platform facilitates rapid and comprehensive use. - Business Development Associate50M-1B USDFinance (non-banking)Review Source
Centralized Sales Pipeline Streamlines Daily Customer Interaction and Data Management
I’ve been using Microsoft Dynamics 365 Sales to keep track of customer interactions and the sales pipeline. What stands out the most is how all of our accounts, leads, and activity history live in one place, which makes it easier to follow up and plan next steps. I tap into it regularly, and it feels like part of the normal rhythm of working with customers rather than something separate.
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