Overview
Product Information on Salesforce Sales Cloud
What is Salesforce Sales Cloud?
Salesforce Sales Cloud Pricing
Overall experience with Salesforce Sales Cloud
“Centralize sales activities and optimize performance with Salesforce Sales Cloud.”
“Continual and Unmet Feature Requests detract from Salesforce.com's User Experience”
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Sales Force Automation Platforms
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Company Description
Salesforce is a company that integrates artificial intelligence with customer relationship management and data to create solutions for customer-related concerns. Salesforce's primary business problem is to enhance the interaction between businesses and their customers by leveraging technology.
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: Salesforce Sales Cloud
Performance of Salesforce Sales Cloud Across Market Features
Salesforce Sales Cloud Likes & Dislikes
Salesforce Sales Cloud has outstanding team collaboration features which allow me and my sales colleagues to work together when promoting and closing sales deals with customers. Salesforce Sales Cloud has advanced analytics features which allows us to analyze our sales data, making it easy to predict future sales and evaluate our performances in sales. Salesforce Sales Cloud has powerful data security features which allow us to keep all our sales data, leads and customer information safe. Salesforce Sales Cloud has reliable communication channels that allow us to interact and engage effectively with our leads and customers, making it possible to discuss and close our sales deals with ease.
Read Full ReviewIt's a very configurable platform - there are some exceptions but as long as you don't go too wild, you can get a lot done through integration, automation and customer facing technology. SF is very clear in their roadmap about what is going to be supported and what isn't, which is helpful when planning purchases. Flow automation keeps getting better and better every season, but it's still not as intuitive as the older and now defunct Process Builder.
Read Full ReviewI like how customizable Sales Cloud is, it's a game-changer for sure. I admin 6 different businesses and it has helped simplify a lot of the business processes. It has helped us bridge the gap between businesses by giving them one place to collaborate, track interactions and manage accounts. In addition to that, it's become a tool for the sales teams to use while planning meetings and visits with potential customers and current customers. They can go in and see the most recent activity to help them better prepare.
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Salesforce Sales Cloud has provided us with a very efficient and productive experience in managing our sales operations. We have been fully contented with its services and performance and there has been nothing to dislike.
Read Full ReviewThe lack of care in bringing functionality that's been requested for multiple years, by multiple customers. SF is hell bent on AI adoption, at the expense of very simple, effective fixes.
Read Full ReviewWith Salesforce in general, almost everything is an additional cost. Whether it be another cloud service, a feature license, and sometimes even the integrations.
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Peer Discussions
Salesforce Sales Cloud Reviews and Ratings
- Promotor De Ventas50M-1B USDServices (non-Government)Review Source
Centralize sales activities and optimize performance with Salesforce Sales Cloud.
We work with Salesforce Sales Cloud to manage and track our sales activities and it has helped us to increase our sales by allowing us to streamline and optimize our sales lifecycle. Salesforce Sales Cloud provides us with advanced sales analytics features which offers us with precise sales insights allowing us to make informed sales decisions, evaluate and improve our sales performances. Salesforce Sales Cloud has allowed us to consolidate and bring together all our sales activities from managing leads, discussing sales deals with leads and customers up to the when we close the deals, and this has enabled us to have full control of our sales operations. With Salesforce Sales Cloud, we have had a successful experience turning potential leads into actual customers which has improved our success in promoting new sales. - SALESFORCE BUSINESS ANALYST50M-1B USDMiscellaneousReview Source
Sales Teams Benefit from Activity Tracking, Though Added Features Require Extra Spending
Working with Salesforce has been a very positive experience. The platform is a powerful tool that can be customized using the majority of declarative methods as well as code. We use it for account management, lead management, opportunity tracking and reporting. My work with this CRM has been anywhere from process automation, optimizing page layouts, cleaning up data, and improving business workloads. Our Salesforce account team is responsive and helpful to our needs which is a huge bonus. Another benefit of Salesforce Sales Cloud is that it integrates with a majority of other systems and if it doesn't integrate directly, more than often than not you can integrate via API. - IT MANAGER50M-1B USDConsumer GoodsReview Source
Continual and Unmet Feature Requests detract from Salesforce.com's User Experience
Salesforce Sales Cloud is a great tool and very customizable platform, but their post-sales service and experience leaves much to be desired even if you are in a large billed customer. They will constantly market to you, without actually looking at what you're doing or how you're using the product. Paying for premium support does only guarantee you a fast response, but not necessarily a quality one. - SALES MANAGER<50M USDSoftwareReview Source
Comprehensive Sales Process Management with Customization and Integration Capabilities
Salesforce Sales Cloud is what runs our GTM team, our central source of truth, and the backbone of our revenue engine. With deep customization options and a robust ecosystem of integrations, it suits businesses ranging from startups to global enterprises - GROUND TRAVEL SPECIALIST50M-1B USDTransportationReview Source
Salesforce Sales Cloud: Feature-packed but Expect Learning Curve
Using Salesforce Sales Cloud feels like having a really powerful toolset that occasionally forgets that normal humans have to use it. Once you get past the learning curve (and there is a learning curve), it becomes a pretty solid daily companion for tracking deals, accounts and all the sales tasks that would usually slip through the cracks. I like that the customization is a real win. The system can be molded into whatever workflow your team needs.