Overview
Product Information on Pipedrive
What is Pipedrive?
Pipedrive Pricing
Overall experience with Pipedrive
“Still the best CRM out there in terms of value vs power vs customisation”
“Effective for Small Teams but Lacks Scalability and Advanced Customization Options”
About Company
Company Description
Pipedrive, established in 2010 and headquartered in New York, is primarily focused on providing an effective customer relationship management (CRM) service to stimulate the growth of small businesses. The company's CRM tools are currently utilized by revenue teams in more than 100,000 companies worldwide. In addition to its New York base, Pipedrive operates from multiple offices across Europe and the US.
Company Details
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: Pipedrive
Deciding Factors: Pipedrive Vs. Market Average
Performance of Pipedrive Across Market Features
Pipedrive Likes & Dislikes
It's elegantly simple UI, ability to customise to your needs and it's affordable pricing.
Read Full ReviewIt's very easy to use on a day to day basis when set up correctly. As an individual contributor without the need to pull or search data beyond my direct pipeline, it works as intended.
Read Full ReviewEverything being in once place, being able to search, emailing straight from the website.
Read Full Review
I would like more options to force data formats on the user and give warnings when they try to enter data that they shouldn't.
Read Full ReviewIt's difficult to pull detailed reports from this product. The data often exists but can be hard to parse through and analyze.
Read Full ReviewIt is not easy to use, the search filter is broad. There is no ease of moving deals under another person, I cannot add contacts to other's deals in the event I speak to someone with my sales person out.
Read Full ReviewTop Pipedrive Alternatives
Peer Discussions
Pipedrive Reviews and Ratings
- DIRECTOR<50M USDServices (non-Government)Review Source
Still the best CRM out there in terms of value vs power vs customisation
Have been using Pipedrive for over 5 years now and it's still the best out there in terms of CRM and marketing capabilities vs customisation. - STAFFING SUPERVISOR50M-1B USDManufacturingReview Source
Centralized Sales Tools Offer Convenience Amid Navigation and Usability Challenges
I love having all my sales pieces in the same place, however it can be hard to navigate. The phone app is not easy to use. - REGIONAL ACCOUNT EXECUTIVEB<50M USDSoftwareReview Source
Effective for Small Teams but Lacks Scalability and Advanced Customization Options
This serves as a simplistic CRM tool, ideal for small teams or individual users. Once you start needing to customize data, pull accurate reports, or scale this across larger teams it becomes more challenging to use. - PARTNERSHIPS MANAGER AND CMO<50M USDServices (non-Government)Review Source
Intuitive Functionality Supports Sales Teams, But Reporting and Email Tools Are Limited
Very easy to use, intuitive to track your contacts including stage, deals, etc, you can create automated workflows to reduce manual actions - CHIEF MARKETING OFFICER<50M USDMediaReview Source
Manual Linking Required for Contacts, Companies and Deals in PipeDrive
We have used PipeDrive for several years and it works well. My biggest complaint is that the don't automatically link contact, company and deal records and doing that manually is a big pain.