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  3. Pipedrive
Logo of Pipedrive

Pipedrive

byPipedrive
in
4.3
Market Presence: Sales Force Automation Platforms (Transitioning to CRM Sales Platforms), B2B Marketing Automation Platforms

Overview

Product Information on Pipedrive

Updated 13th October 2025

What is Pipedrive?

Pipedrive is a customer relationship management software designed to help sales teams organize and manage leads, track communication, and automate administrative tasks. The software offers tools for deal and pipeline management, email integration, activity tracking, and reporting. Pipedrive enables users to visualize sales processes, monitor progress, and forecast revenue, supporting sales planning and decision-making. The software provides customization options to fit various sales workflows and includes integrations with popular business applications. Through its features, Pipedrive addresses the need for structured sales management and aims to increase the efficiency of sales operations.

Pipedrive Pricing

Pipedrive software utilizes a subscription-based pricing model with multiple tiered plans that differ based on included features such as automation, reporting, and user permissions. Pricing for the software is structured on a per user per month basis, with options for monthly or annual billing. Some advanced functionalities may require add-ons or higher-tier plans.

Overall experience with Pipedrive

Manager, Project Management
500M - 1B USD, Real Estate
FAVORABLE

“Event Venue Relies on Pipedrive for Streamlined Sales and Planning Workflow”

5.0
Mar 23, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
Account Executive
1B - 3B USD, Insurance (except health)
CRITICAL

“Easy Deal Tracking and Workflow, Yet Limited Integrations and Mobile Functionality”

3.0
Feb 2, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

About Company

Company Description

Updated 24th March 2025

Pipedrive, established in 2010 and headquartered in New York, is primarily focused on providing an effective customer relationship management (CRM) service to stimulate the growth of small businesses. The company's CRM tools are currently utilized by revenue teams in more than 100,000 companies worldwide. In addition to its New York base, Pipedrive operates from multiple offices across Europe and the US.

Company Details

Updated 29th April 2025
Company type
Private
Year Founded
2010
Head office location
New York, United States
Number of employees
501 - 1000
Website
https://www.pipedrive.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

Pipedrive Reviews and Ratings

4.3

(376 Ratings)

Rating Distribution

5 Star
42%
4 Star
49%
3 Star
8%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?
  • Manager, Project Management
    50M-1B USD
    Real Estate
    Review Source

    Event Venue Relies on Pipedrive for Streamlined Sales and Planning Workflow

    5.0
    Mar 23, 2026
    Our real estate/property management company owns an event venue with a high volume of inquiries and events per year, primarily weddings which take a high level of personalization and genuine interactions. We utilize Pipedrive to organize the entire sales and planning process keeping all of our customer information in one place and excessible.
  • Manager, Project Management
    50M-1B USD
    Real Estate
    Review Source

    Event Venue Relies on Pipedrive for Streamlined Sales and Planning Workflow

    5.0
    Mar 23, 2026
    Our real estate/property management company owns an event venue with a high volume of inquiries and events per year, primarily weddings which take a high level of personalization and genuine interactions. We utilize Pipedrive to organize the entire sales and planning process keeping all of our customer information in one place and excessible.
  • Read All 376 Reviews

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Recommended Gartner Insights

  • Critical Capabilities for Sales Force Automation Platforms (Transitioning to CRM Sales Platforms)
  • Magic Quadrant for Sales Force Automation Platforms (Transitioning to CRM Sales Platforms)
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User Sentiment About Pipedrive
Reviewer Insights for: Pipedrive
Deciding Factors: Pipedrive Vs. Market Average
Performance of Pipedrive Across Market Features

Pipedrive Likes & Dislikes

Like

I love it's simple and straightforward structure.

Like

I love it's simple and straightforward structure.

Like

I love it's simple and straightforward structure.

Dislike

Some of the analytics and reporting tools lack depth unless you upgrade, many integrations require extra set up or third-party tools to work smoothy, and the mobile app works but not intuitive or powerful as the desktop.

Dislike

Some of the analytics and reporting tools lack depth unless you upgrade, many integrations require extra set up or third-party tools to work smoothy, and the mobile app works but not intuitive or powerful as the desktop.

Dislike

Some of the analytics and reporting tools lack depth unless you upgrade, many integrations require extra set up or third-party tools to work smoothy, and the mobile app works but not intuitive or powerful as the desktop.