Overview
Product Information on Sales Hub
What is Sales Hub?
Sales Hub Pricing
Overall experience with Sales Hub
“Platform Offers Strong Automation But Poses Challenges in Pricing and Flexibility”
“Great for early stage teams, but limitations show as sales complexity grows”
About Company
Company Description
HubSpot’s customer platform offers enterprise software for marketing, sales, customer service, content management, operations, and commerce.
Company Details
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
User Sentiment About Sales Hub
Reviewer Insights for: Sales Hub
Deciding Factors: Sales Hub Vs. Market Average
Performance of Sales Hub Across Market Features
Sales Hub Likes & Dislikes
It has unparalleled ease of use and a seamless, all-in-one type of ecosystem. It has an intuitive interface and a unified view of customer data across all departments like sales, marketing and service which make it incredibly powerful and easy to adopt.
Read Full ReviewWhat I like most about hubspot is how intuitive and user friendly it is, especially for teams just getting started. The interface makes it easy to manage contacts, track deals, and stay organized without a steep learning curve. The mobile app is also a standout, It's fast, well designed, and makes it easy to stay productive while on the go. For early stage companies or smaller sales teams, it's a powerful tool to get organized quickly and start building pipeline.
Read Full ReviewThe level of detail and customisation for the sales platform that can be made to suit the organisation and the way it links to my direct messages to prospects to capture the interactions in the sales process. I think overall it is a very interactive way for my team to trace where we are with leads to ensure they are followed up in a timely manner. The level of customisation enables many dashboards of the sales hub to be created for different reporting purposes.
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What I dislike most are the high costs and relative lack of customization. Pricing escalates quickly for essential features, and success can feel penalized by contact-based fees. Furthermore, the platform's rigidity can be a hurdle for companies with a unique or complex sales process.
Read Full ReviewWhat I dislike most about Hubspot is how limiting the association system can become as your sales process grows more complex. It's difficult to get a clean, high level view of an account when contacts, companies and deals aren't automatically or intuitively linked. This can slow down workflows, especially multi-threaded sales or when handling multiple stakeholders. Additionally, the mobile app while overall great can sometimes bug out during calls, switching audio sources are cutting out entirely which can be frustrating on the go.
Read Full ReviewSometimes the views can be clunky, but overall it works well. It has quite a monotone colour scheme.
Read Full ReviewTop Sales Hub Alternatives
Peer Discussions
Sales Hub Reviews and Ratings
- Business Development Associate<50M USDSoftwareReview Source
Great for early stage teams, but limitations show as sales complexity grows
Houspot is a great tool for early stage or beginner level companies, it's intuitive, easy to adopt and the mobile app is especially strong, perfect for forgetting work done on the go. However, as your sales process becomes more complex, HubSpot’s limitations start to show. Associations between contacts, companies, leads, and tasks can become a real bottleneck. Built-in association logic can make it difficult to get a clear, top-level view of an account, especially when multiple stakeholders or touch points are involved. On mobile, while the app is solid overall, there are occasional bugs when dialing. Can unexpectedly switch between headset and speaker or go mute altogether. - MARKETING & SALES COORDINATOR<50M USDServices (non-Government)Review Source
Platform Offers Strong Automation But Poses Challenges in Pricing and Flexibility
I've been using HubSpot for a while now and I find it to be a powerful and user-friendly platform, especially for its integrations and robust automation features. It does have limitations which can lead to increased costs and a lack of customization for more complex sales processes. While it's great for simplicity and a connected ecosystem, the pricing structure and rigidity can be major drawbacks for some people. - Principal Consultant50M-1B USDServices (non-Government)Review Source
Sales Teams Gain Complete Visibility and Seamless Communication Tracking Capabilities
Hubspot helps us manage our sales funnel of prospects in a great way, integrating with Microsoft platforms and also giving total visibility to the sales teams on their status. - Manager<50M USDServices (non-Government)Review Source
Sales Hub Centralizes Communication Tasks but Has a Steep Learning Curve
I’ve used Sales Hub and it definitely helps keep things organized for tracking emails, scheduling, and logging calls all in one place is a win. But it’s not super intuitive at first, and some features feel more tailored to big sales teams than everyday support roles. Once you figure it out it’s solid. - B2B Activation Team Coordinator50M-1B USDTravel and HospitalityReview Source
A user-friendly, automation-focused CRM platform that delivers strong performance
The overall experience with Hubspot salesHub has been truly excellent. The platform is intuitive, highly customizable, and helps streamline our sales process from lead generation to deal closure. It has significantly improved both team productivity and reporting accuracy.