Overview
Product Information on Sales Hub
Updated 13th October 2025
What is Sales Hub?
Sales Hub Pricing
Overall experience with Sales Hub
Director Of Sales
<50M USD, IT ServicesFAVORABLE
“Platform Excels in Knowledge Base and Reporting but Sequences Need Improvement”
Sales Hub is an excellent tool to help manage and report on all pipeline related activities. HubSpot is regularly coming out with new features and their knowledge base is an excellent source of information where reps can self-teach and level up their knowledge of what's possible within the platform.
There are a few things that I would like to see improved, including more user friendly options when creating sequences, but overall, this has been one of my favourite CRM's that I've used.
Director Of Operations
<50M USD, ManufacturingCRITICAL
“Comprehensive Sales Management Features but High Costs and Paywalled Basics Noted”
Sales Hub is a solid CRM that we rely heavily on for managing our pipeline and tracking deals. The Deals feature is particularly useful and is central to how we manage opportunities and sales stages. I also appreciate all of the different integrations that HubSpot offers. However, overall, the platform is expensive and some basic features (like forecasting) are paywalled behind a more expensive tier.
About Company
Company Description
HubSpot’s customer platform offers enterprise software for marketing, sales, customer service, content management, operations, and commerce.
Company Details
Company type
Public
Year Founded
2006
Head office location
Cambridge, United States
Number of employees
5001 - 10000
Website
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- Director Of Operations<50M USDManufacturingReview Source
Comprehensive Sales Management Features but High Costs and Paywalled Basics Noted
Sales Hub is a solid CRM that we rely heavily on for managing our pipeline and tracking deals. The Deals feature is particularly useful and is central to how we manage opportunities and sales stages. I also appreciate all of the different integrations that HubSpot offers. However, overall, the platform is expensive and some basic features (like forecasting) are paywalled behind a more expensive tier. - Director Of Sales<50M USDIT ServicesReview Source
Platform Excels in Knowledge Base and Reporting but Sequences Need Improvement
Sales Hub is an excellent tool to help manage and report on all pipeline related activities. HubSpot is regularly coming out with new features and their knowledge base is an excellent source of information where reps can self-teach and level up their knowledge of what's possible within the platform. There are a few things that I would like to see improved, including more user friendly options when creating sequences, but overall, this has been one of my favourite CRM's that I've used. - Senior Account Executive<50M USDSoftwareReview Source
Navigating Customization in HubSpot CRM Can Feel Overwhelming for Some Organizations
I may be biased here since I've been a user of diff solution for the past 10 years, but Hubspot has been pretty easy to use, I just don't personally love the interface and how everything flows. It definitely gets the job done for what my company needs, but I personally like to have more of a fluid sales process within a CRM. It's so customizable that it may be how we set things up, but it seems like the amount of customization can get a little overwhelming at times. Overall, the system works for what it's intended to be used for. - Operations AssociateGov't/PS/EdEducationReview Source
A CRM with Collaboration and Automation Features That Enhance Sales Capabilities
HubSpot allows the team to have much more collaboration between the contacts history and relationship in Sales to Marketing, to servicing the customer. Being able to run automated email series supporting the messaging while saving time for Sales Reps. - Sales Manager<50M USDMiscellaneousReview Source
Effortless integration and standout pipeline management streamline daily operations
HubSpot has been fantastic from the start, the integration from our old source to HS has been remarkably easy. The pipeline management is fantastic and super easy to use. Recommend 10/10
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