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  3. SAP Sales Cloud
Logo of SAP Sales Cloud

SAP Sales Cloud

bySAP
in
4.5
Market Presence: Sales Force Automation Platforms (Transitioning to CRM Sales Platforms), SAP Application Services, Worldwide

Overview

Product Information on SAP Sales Cloud

Updated 13th October 2025

What is SAP Sales Cloud?

SAP Sales Cloud is a software designed to support the management of sales processes by providing tools for lead and opportunity tracking, forecast management, and sales analytics. It facilitates collaborative selling and offers features for account and contact management, sales performance tracking, and pipeline management. The software integrates with various business systems to enable efficient data flow and supports automation of sales tasks and workflows. By centralizing customer data and sales activities, SAP Sales Cloud aims to streamline business operations, increase visibility into sales performance, and assist organizations in optimizing sales strategies to address challenges in managing sales cycles and customer relationships.

SAP Sales Cloud Pricing

SAP Sales Cloud is a software offered on a subscription-based pricing model, typically structured per user, per month. The software may provide different tiers or editions based on functionality and business needs, and enterprises are able to select options relevant to their requirements. Implementation and support services may be priced separately from the subscription fees.

Overall experience with SAP Sales Cloud

It Associate
50M - 250M USD, Construction
FAVORABLE

“Automated Controls Improve Efficiency While External Pricing And UI Limit Flexibility”

5.0
Jan 14, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
Applications Architect
3B - 10B USD, Energy and Utilities
CRITICAL

“Relyable and comfortable platform with high licensing costs”

3.0
Sep 8, 2025
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

About Company

Company Description

Updated 13th August 2025

SAP was founded in 1972 and is headquartered in Walldorf, Germany. The company employs over 105,000 people globally and develops software solutions for enterprise resource planning (ERP) and related business functions. SAP’s early products, SAP R/2 and SAP R/3, were widely adopted for managing core business processes. Its current ERP platform, SAP S/4HANA, uses in-memory computing to support data-intensive operations and integrates capabilities such as artificial intelligence and machine learning. SAP offers a portfolio of software applications that support various business functions across industries. These applications are designed to operate on a unified digital platform. As of 2025, SAP reports over 230 million cloud users and provides more than 100 solutions. The company’s offerings are used by organizations to manage finance, human resources, procurement, supply chain, and other operational areas.

Company Details

Updated 13th August 2025
Company type
Public
Year Founded
1972
Head office location
Walldorf, Germany
Number of employees
10001+
Annual Revenue
30B+ USD
Website
http://www.sap.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Top SAP Sales Cloud Alternatives

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Peer Discussions

SAP Sales Cloud Reviews and Ratings

4.5

(217 Ratings)

Rating Distribution

5 Star
39%
4 Star
46%
3 Star
12%
2 Star
3%
1 Star
0%
Why ratings and reviews count differ?
  • It Associate
    50M-1B USD
    Construction
    Review Source

    Automated Controls Improve Efficiency While External Pricing And UI Limit Flexibility

    5.0
    Jan 14, 2026
    Managing sales operations across 7 different countries with three distinct business models - retail, wholesale and project-based, is a massive challenge, and SAP Sales Cloud is the platform that holds it all together for us. We use it for everything from initial lead generation to final order. The integrations with Microsoft Teams and Outlook have been a real lifesaver for our teams' daily activity management and follow-ups. What is particularly impressive is how we have linked the system to local project databases both in Turkey and our other regions; lead flow in automatically, which keeps our pipeline fresh. We have also moved our entire approval mechanism to the system, so profitability and cost controls are now handled digitally before any quote is finalized. It is a powerful soliton for complex environments, but I have to be honest: because we have heavy external pricing integrations and custom workflows, we do see occasional performance dips. This is a trade-off for having such a comprehensive system, but it requires constant monitoring to keep operations running smoothly.
  • It Associate
    50M-1B USD
    Construction
    Review Source

    Automated Controls Improve Efficiency While External Pricing And UI Limit Flexibility

    5.0
    Jan 14, 2026
    Managing sales operations across 7 different countries with three distinct business models - retail, wholesale and project-based, is a massive challenge, and SAP Sales Cloud is the platform that holds it all together for us. We use it for everything from initial lead generation to final order. The integrations with Microsoft Teams and Outlook have been a real lifesaver for our teams' daily activity management and follow-ups. What is particularly impressive is how we have linked the system to local project databases both in Turkey and our other regions; lead flow in automatically, which keeps our pipeline fresh. We have also moved our entire approval mechanism to the system, so profitability and cost controls are now handled digitally before any quote is finalized. It is a powerful soliton for complex environments, but I have to be honest: because we have heavy external pricing integrations and custom workflows, we do see occasional performance dips. This is a trade-off for having such a comprehensive system, but it requires constant monitoring to keep operations running smoothly.
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User Sentiment About SAP Sales Cloud
Reviewer Insights for: SAP Sales Cloud
Deciding Factors: SAP Sales Cloud Vs. Market Average
Performance of SAP Sales Cloud Across Market Features

SAP Sales Cloud Likes & Dislikes

Like

As a former consultant, I really like how flexible the configuration is once the core design is set. You can align it with complex business processes without needing constant custom coding. The integrations architecture is also a stand-out feature for us. We have managed to create a seamless flow between our local project databases, Outlook and Teams, which has significantly improved our sales team's disciplines in tracing activities. Finally, the automated upgrade cycle is a huge relief. Knowing that we will get the latest features and security patches without a massive manual project every few months allows us to focus more on business value and less on system maintenance.

Like

As a former consultant, I really like how flexible the configuration is once the core design is set. You can align it with complex business processes without needing constant custom coding. The integrations architecture is also a stand-out feature for us. We have managed to create a seamless flow between our local project databases, Outlook and Teams, which has significantly improved our sales team's disciplines in tracing activities. Finally, the automated upgrade cycle is a huge relief. Knowing that we will get the latest features and security patches without a massive manual project every few months allows us to focus more on business value and less on system maintenance.

Like

As a former consultant, I really like how flexible the configuration is once the core design is set. You can align it with complex business processes without needing constant custom coding. The integrations architecture is also a stand-out feature for us. We have managed to create a seamless flow between our local project databases, Outlook and Teams, which has significantly improved our sales team's disciplines in tracing activities. Finally, the automated upgrade cycle is a huge relief. Knowing that we will get the latest features and security patches without a massive manual project every few months allows us to focus more on business value and less on system maintenance.

Dislike

High licensing costs. Also the support via the SAP portal is not always satisfying.

Dislike

High licensing costs. Also the support via the SAP portal is not always satisfying.

Dislike

High licensing costs. Also the support via the SAP portal is not always satisfying.