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  3. Exceed.ai
Logo of Exceed.ai

Exceed.ai

byExceed.ai
in Conversational Marketing Solutions
4.6

Overview

Product Information on Exceed.ai

Updated 13th October 2025

What is Exceed.ai?

Exceed.ai is a software designed to automate customer engagement and lead qualification processes for sales and marketing teams. The software utilizes artificial intelligence to interact with leads through email and chat, responding to inquiries, following up, and scheduling meetings with sales representatives. Exceed.ai tracks and manages conversations, ensuring leads receive timely responses and are moved efficiently through the sales funnel. The software integrates with customer relationship management solutions and provides analytics to help businesses optimize engagement strategies. By automating repetitive communication tasks, Exceed.ai aims to improve operational efficiency and ensure consistent interaction with prospects while addressing the challenge of managing large volumes of leads.

Exceed.ai Pricing

Exceed.ai software uses a subscription-based pricing model that typically varies according to the number of users, volume of interactions, or level of automation features required by the organization. The software may offer different plans with varying functionalities to address a range of business needs and scale.

Overall experience with Exceed.ai

Marketing Manager
500M - 1B USD, Miscellaneous
FAVORABLE

“Automated Follow-Up and Unified Lead Views Enhance Virtual SDR Experience”

4.0
Feb 8, 2026
to me its really like a 24/7 virtual SDR working alongside the human team
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 7th December 2023

Exceed.ai is a conversational AI platform with a focus on automating sales and marketing conversations. The platform interfaces with Email, Website Chat, and SMS, and uses personalized dialogues to identify, engage, and qualify leads. The main purpose of Exceed.ai is to support sales and marketing teams by automatically analyzing lead quality, thereby saving valuable time. The system integrates with customer relationship management systems and marketing automation services, ensuring smooth processes. Additionally, the AI assistant can be used in the upsell and renewal sector, supporting revenue maintenance. The platform is also useful in optimizing return on investment from webinars and virtual events through engaging leads. Moreover, Exceed ai strives to enhance lead nurturing and re-engagement efforts and reduce customer acquisition costs.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2016
Head office location
United States
Number of employees
11 - 50
Website
https://www.exceed.ai

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Exceed.ai

Exceed.ai Likes & Dislikes

Like

the reliable automated follow up , the unified lead view, the CRM sync

Like

it Ai power conversation seamless CRM integration and robust analytics makeot perfect for sales and marketing teams looking to scale operations and boost efficiency

Like

I like how Exceed.ai has an excellent ability to automate customer conversations and lead qualification. Integration with multiple CRM platforms is super easy and efficient.

Dislike

it can be shallow in complex contexts

Dislike

pricing -the cost can be prohibitive for small buisenesses or start with limited budgets

Dislike

Ability to handle complex customer queries should be improved. Technical support in terms of integration with CRM tools requires improvement.

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Peer Discussions

Exceed.ai Reviews and Ratings

4.6

(8 Ratings)

Rating Distribution

5 Star
63%
4 Star
38%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.5

Service & Support

4.4

Product Capabilities

4.5

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Marketing Manager
    50M-1B USD
    Miscellaneous
    Review Source

    Automated Follow-Up and Unified Lead Views Enhance Virtual SDR Experience

    4.0
    Feb 8, 2026
    to me its really like a 24/7 virtual SDR working alongside the human team
  • Supervisor editor
    50M-1B USD
    Media
    Review Source

    Artificial Intelligence Streamlines Conversations: A New Sales Paradigm

    5.0
    Jan 24, 2025
    an exceptional conversational marketing platform excedsing AI streamlines lead angagement. and qualification through the use of artificial intelligence in more humannlike interaction.
  • LIFECYCLE & RETENTION MARKETING
    Gov't/PS/Ed
    Education
    Review Source

    Exceed.ai: Innovative Approach to Lead Qualification and Engagement

    5.0
    Jan 21, 2025
    Exceed.ai is indeed an exceptional platform that has helped us effectively engage with our leads along with automating lead qualification, conversations and scheduling meetings. It has overall improved our lead and customer engagement significantly.
  • Data Engineer
    10B+ USD
    Construction
    Review Source

    Harness the Power of AI with Exceed to Engage Prospects

    5.0
    Dec 31, 2024
    Exceed.ai is an AI-powered conversational marketing platform that helps businesses engage with leads ,automate conversations qualify prospects and schedule meetings.It's designed to integrate with CRM's It can automatically engage leads via conversational AI,qualifying them based on predefined criteria. 24/7 availability - its available 24/7 to engage visitors on your websites or socoal media. limited human interactions - it may struggle to handle very complex queries that requires human interventions.
  • ASSOCIATE PRODUCT MANAGER
    <50M USD
    IT Services
    Review Source

    Ease of Use and Adaptability: An Insight into AI Software Integration

    4.0
    Dec 15, 2024
    Amazing sales assistant that every business needs. It provides excellent lead qualification and customer service. Increased productivity to a large extent.
Showing Result 1-5 of 8

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