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Overall experience with Firstup
“Exploring Centralized Communication: A Closer Look”
About Company
Company Description
Firstup is an innovative communication platform. The platform assists Fortune 100 companies in engaging their employees via tailored communications and achieving insights into the employee engagement journey. It allows employers to monitor engagement metrics in real time, enabling decision making based on a comprehensive understanding of their workforce. The platform facilitates improved experiences for employees and impacts outcomes positively throughout their professional journey.
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Reviewer Insights for: Firstup
Performance of Firstup Across Market Features
Firstup Likes & Dislikes
mobile accessibility integration capabilities
First of all, I particularly appreciate the fact that Firstup stands out from its competitors thanks to its mobile application, which allows our employees who don't necessarily have access to a computer at work to have access to the latest company information. The tools that are directly integrated also allow us to make incredible presentations (particularly for newsletters) making our productions much more attractive. Finally, the customer service team is very contactable and efficient, which is great to be able to place your trust in one of our partners.
What stands out most about Firstup is its user-friendly interface and the seamless integration capabilities it offers. The ability to customize communications and target specific groups within organization has been great. Additionally, the responsive and helpful customer service team has made our experience smooth and productive.
learning curve cost dependence on AI
One of the missing features is the fact that it is not yet possible to set up messages that would be sent directly to our employees' mobile lines in order to allow those who do not have access to the application to receive the information. very urgent (which can be useful in the event of a problem). Additionally, some social features are still missing. The network is very vertical and not horizontal enough while this type of internal network within companies could be a good way to deal with this problem (for example, it lacks the possibility of commenting on others' messages or creating new groups). Finally, it could be good for the distributed data to be formatted a little better and even, why not, directly analyzed internally thanks in particular to artificial intelligence functionalities.
The platform's backend can be somewhat daunting for new users, requiring a steep learning curve.
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Firstup Reviews and Ratings
- Data and Analytics Manager50M-1B USDIT ServicesReview Source
Exploring Centralized Communication: A Closer Look
centralized communication personalization real-time analysis - MARKETING OPERATIONS ANALYSTGov't/PS/EdEducationReview Source
A very effective communication service that does what is expected of it (or more)
Firstup is a service that saves us a considerable amount of time compared with our old way of doing things. Since its implementation, communication between the teams has become much simpler and faster, the involvement of the teams has also improved, the campaigns are much better focused, and the data linked to them has never been so well analysed... Compared with other departments, which may have to deal with the reluctance of some employees, I have no problem getting my teams to use Firstup, which makes the application even more effective. - IT Consultant50M-1B USDIT ServicesReview Source
A catalyst for enhanced employee engagement and communication
The Firstup platform's intuitive nature and comprehensive feature set have significantly streamlined internal communications. It has fostered a more connected and engaged workplace culture - Consultant50M-1B USDHealthcare and BiotechReview Source
Connection with people inside our outside the company it's amazing
It's an amazing tool that allows us to connect with others inside our company - SYSTEM ADMINISTRATOR10B+ USDIT ServicesReview Source
Great tool for employee engagement and providing news, updates!
A great tool to improve productivity with the FirstUp intelligent communication platform



