Firstup

First of all, I particularly appreciate the fact that Firstup stands out from its competitors thanks to its mobile application, which allows our employees who don't necessarily have access to a computer at work to have access to the latest company information. The tools that are directly integrated also allow us to make incredible presentations (particularly for newsletters) making our productions much more attractive. Finally, the customer service team is very contactable and efficient, which is great to be able to place your trust in one of our partners.

What stands out most about Firstup is its user-friendly interface and the seamless integration capabilities it offers. The ability to customize communications and target specific groups within organization has been great. Additionally, the responsive and helpful customer service team has made our experience smooth and productive.

Joins multiple platforms, pages, messages, questions. Easy to use. Customers feel more connected to us.

One of the missing features is the fact that it is not yet possible to set up messages that would be sent directly to our employees' mobile lines in order to allow those who do not have access to the application to receive the information. very urgent (which can be useful in the event of a problem). Additionally, some social features are still missing. The network is very vertical and not horizontal enough while this type of internal network within companies could be a good way to deal with this problem (for example, it lacks the possibility of commenting on others' messages or creating new groups). Finally, it could be good for the distributed data to be formatted a little better and even, why not, directly analyzed internally thanks in particular to artificial intelligence functionalities.

The platform's backend can be somewhat daunting for new users, requiring a steep learning curve.

many steps upgrading versions, systems outages, there is no automation to unsuspend users