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  3. Flip
Logo of Flip

Flip

byFlip
in Employee Communications Applications
4.7

Overview

Product Information on Flip

Updated 7th August 2025

What is Flip?

Flip is the employee experience platform helping deskless teams work better every day. Its easy-to-use app creates a single point of contact between businesses and their frontline employees, bundling internal communications and HR tools into one employee-friendly interface. From onboarding to up-skilling and shift planning to vacation requests, Flip gives employees instant and equal access to the company information, services, and opportunities relevant to them.

Flip Pricing

Flip Product Images

App
App
Analytics
Analytics
AI
AI

Overall experience with Flip

Personell Officer Employer Marketing and Employer Branding
<50M USD, Healthcare and Biotech
FAVORABLE

“Feature-Rich App Strengthens Information Sharing Yet Lacks Customization Options”

4.0
Aug 25, 2025
From my perspective, the app is a good alternative to the purple industry standard for companies that don't want to spend as much on licenses. We mainly use the chat and channel function as well as the site function. The chat works very well and has received numerous new features in the last couple of years. It offers all the functions you expect from an up-to-date messenger. The channel function is a great tool to spread news. And lastly, the sites function helps to organize information. There are many more functions the flip app offers (calendar, tasks, integration of other tools as well as just recently added AI functions like chat based workflows and knowledge base search similar to the popular LLMs. I wish, though, there would be better video call functionality in the app as well as automated replies in chats as a way of absence assistance and the function to forward messages to other people. All in all, the app strongly contributes to our internal communication and and plays a crucial role in our employee satisfaction.
Human Resources Associate
250M - 500M USD, Consumer Goods
CRITICAL

“Application Meets Purpose but Update Communication Remains an Ongoing Challenge”

3.0
Aug 13, 2025
The purpose of the application is fully fulfilled, but the communication of updates, further developments and general information from the app provider is sometimes problematic.

About Company

Company Description

Updated 2nd June 2025

Flip is an employee experience platform. Our mission is clear - empower and connect every employee to everything that they need in one touch. Flip's AI-powered platform is purpose built for companies with a high proportion of frontline workers, and digitises all touchpoints between these employees and their organisations. Designed to help HR, Communications, Operations teams and frontline workers streamline their daily workflows enabling them to work smarter, save time and focus on value-adding tasks. Used in over 72 countries, Flip is helping companies centralise key information, automate tasks, and connect their people to what matters.

Company Details

Updated 2nd June 2025
Year Founded
2018
Head office location
Stuttgart, Germany
Number of employees
51 - 200
Website
https://www.getflip.com/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Flip
Reviewer Insights for: Flip
Performance of Flip Across Market Features

Flip Likes & Dislikes

Like

I mostly like the channel function to spread information.

Like

Easy integration, direct exchange with provider

Like

What we like most about the app is its simplicity and intuitive design - both for employees and administrators. The app provides many great features to strengthen internal communication. The setup is similar to well-known social media platforms, making it very easy for employees to use. We especially value the different channels, where staff can join voluntarily to share and exchange ideas, as well as the chat function, which allows us to communicate in a data-protection-comploant way.

Dislike

- Installation process is a little bit complicated for employees that are not so tech savy - Our IT department says the connection to the user management is not secure enough to be used for our case, since we work in the health sector. This means we have to create and delete every user by hand - In earlier versions we could customize the app logo to our company logo. This not possible anymore. It's now always the flip logo. - It would be great to also have a document management system with user permissions and review procedures

Dislike

The Communication of updates, further developments and gerneral information from the provider is sometimes problematic. In some cases, the focus is no longer primarily on blue color worker but on desktop applications

Dislike

1. The app is a bit of an investment, but the value it brings to our internal communication makes it worthwhile. 2. Suggestions for improvements sometimes take a while to be implemented, but the quality of the updates is always very high. 3. The app logo and name cannot be customized yet if we prefer the app not to appear in the app store, but this is only a minor limitation in an otherwise excellent solution.

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Peer Discussions

Flip Reviews and Ratings

4.7

(28 Ratings)

Rating Distribution

5 Star
71%
4 Star
25%
3 Star
4%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.6

Service & Support

4.7

Product Capabilities

4.4

Filter Reviews
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Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Personell Officer Employer Marketing and Employer Branding
    <50M USD
    Healthcare and Biotech
    Review Source

    Feature-Rich App Strengthens Information Sharing Yet Lacks Customization Options

    4.0
    Aug 25, 2025
    From my perspective, the app is a good alternative to the purple industry standard for companies that don't want to spend as much on licenses. We mainly use the chat and channel function as well as the site function. The chat works very well and has received numerous new features in the last couple of years. It offers all the functions you expect from an up-to-date messenger. The channel function is a great tool to spread news. And lastly, the sites function helps to organize information. There are many more functions the flip app offers (calendar, tasks, integration of other tools as well as just recently added AI functions like chat based workflows and knowledge base search similar to the popular LLMs. I wish, though, there would be better video call functionality in the app as well as automated replies in chats as a way of absence assistance and the function to forward messages to other people. All in all, the app strongly contributes to our internal communication and and plays a crucial role in our employee satisfaction.
  • Multikanalmanagerin
    <50M USD
    Banking
    Review Source

    A Simple, Intuitive and Powerful Tool for Internal Communication

    5.0
    Aug 19, 2025
    We are extremely satisfied with our employee app. The implementation was very quick and straightforward and the support has been excellent from the start. Our employees have embraced the app enthusiastically - we achieved an outstanding onboarding rate of 97%. Overall, the app has become a valuable tool for communication and engagement across our organization.
  • Product Owner Modern Workplace
    1B-10B USD
    Manufacturing
    Review Source

    An amazing experience deploying innovative solutions for our frontline workers. Highly confident in the continuous improvement approach demonstrated by Flip.

    4.0
    Sep 5, 2025
    The implementation project went really well with constant support from the Flip team in fulfilling our requirements as much as possible, and overcoming any challenge that occurred.
  • Communications Manager
    50M-1B USD
    Manufacturing
    Review Source

    Collaborative Partnership and Intuitive Design

    5.0
    Aug 20, 2025
    Our experience with Flip as the provider of our internal employee app has been entirely positive. From our initial contact to the present day, we have found Flip to be an extremely friendly and professional partner. The collaboration is characterized by trust and a genuine sense of appreciation - you don't feel like a traditional customer, but rather a part of Flip. The app itself impresses with its simple and clear operation and is continuously being developed. Overall, Flip offers a modern, intelligent solution that has improved our internal communication.
  • personal assistant to executive management
    <50M USD
    Manufacturing
    Review Source

    Flip App Bridges Communication Gap Between Blue and White Collar Employees

    4.0
    Aug 19, 2025
    After years of searching for a solution to connect blue and white collar employees in terms of communication, the Flip App solved our problem in one fell swoop
Showing Result 1-5 of 28

Recommended Gartner Research

  • Market Guide for Employee Communications Applications

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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