Our overall experience with Microsoft Viva has been very positive. It has played an important role in helping employees across our geographically dispersed business units feel more connected. By using Viva, we've been able to create a single, central space where each unit can share updates and celebrate successes. We've even designated local ambassadors in each business unit to post positive stories, which has significantly improved cross-team visibility and engagement.

Viva Engage is duplicative and causes major confusion for our colleague base about where to go for official internal communications and approved spaces for community building/discussion (i.e., tool sprawl). Viva Connections is helpful to those colleagues who prefer not switching between Teams and web browser to browse SharePoint content, but the added value beyond that isn't really taking hold. Viva Insights is useful, but has limitations on what data is captured and thus doesn't show a complete picture. Viva Learning is probably the most useful of them all, but many orgs have their own preferred platform - so again, there is risk of tool sprawl or tool cannibalization.