Our overall experience with Microsoft Viva has been very positive. It has played an important role in helping employees across our geographically dispersed business units feel more connected. By using Viva, we've been able to create a single, central space where each unit can share updates and celebrate successes. We've even designated local ambassadors in each business unit to post positive stories, which has significantly improved cross-team visibility and engagement.

Need to focus more on customer experience and adoption, the success management approach needs enhancement.